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Qu'est-ce que le self-service digital?
Qu'est-ce que le self-service ? Le self-service est un terme général qui désigne les techniques du service client qui permettent aux utilisateurs de résoudre des problèmes ou de répondre à des...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/-qu-est-ce-que-le-self-service-numerique
What’s New with Liferay DXP: Q1 2023 Release
Welcome to our newest blog post series, where we dive into release information for Liferay DXP, focusing on Architecture, Commerce, and Experience changes. This series highlights the business...
https://www-cdn.liferay.com/de/web/guest/blog/liferay-experience/-what-s-new-with-liferay-dxp-q1-2023-release
Top 10 des tendances de Portails clients en 2023
Soigner la satisfaction client est un élément essentiel au maintien d'une entreprise saine. Mais les récentes perturbations, telles que la pandémie mondiale et l'incertitude économique, ont rendu...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/-top-10-des-tendances-de-portails-clients-en-2023
Portal de clientes, una ventaja competitiva para el sector financiero
Los portales de clientes ofrecen a los clientes de entidades financieras acceso ininterrumpido a información y servicios en una plataforma única y fácil de usar. De este modo, los clientes solo...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/-portal-de-clientes-una-ventaja-competitiva-para-el-sector-financiero
11 Building Blocks for a High-Performing Supplier Portal
A supplier portal, sometimes called a supplier platform or a vendor portal, is a solution that acts as a digital home for your supply network. Supplier portals provide visibility into everything...
https://www-cdn.liferay.com/de/web/guest/blog/business-partner-experience/-11-building-blocks-for-a-high-performing-supplier-portal
Unifying Agile Collaboration and Digital Experiences with Liferay DXP and Camunda Agentic Orchestration
Key Takeaways Automation without fragmentation. Many organizations are “almost” automated but stuck with fragile, siloed workflows. Liferay and Camunda unify front-end experiences and back-end...
https://www-cdn.liferay.com/de/web/guest/blog/business-partner-experience/agile-collaboration-digital-experiences-liferay-dxp-camunda-agentic-orchestration
Orientarsi nel panorama delle esperienze digitali: la posizione di Liferay nel report Voice of the Customer 2025 per le Digital Experience Platform
Aiutare le organizzazioni a costruire esperienze digitali migliori è ciò che facciamo in Liferay, che si tratti di portali clienti, intranet o siti web. Ma sappiamo anche che ciò che conta davvero...
https://www-cdn.liferay.com/de/web/guest/blog/category/orientarsi-nel-panorama-delle-esperienze-digitali-la-posizione-di-liferay-nel-report-voice-of-the-customer-2025-per-le-digital-experience-platform
8 Beispiele für außergewöhnliche Kundenportale
Unabhängig davon, ob Sie ein B2B-, B2C- oder B2B2C-Unternehmen sind, sollte die Verbesserung der Customer Experience bei der Auswahl Ihrer digitalen Lösungen ganz oben auf Ihrer Prioritäten-Liste...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/8-beispiele-kundenportale
Personalized Banking for Up- and Cross-Selling
Back in 2001, research by Bain & Company identified that a 5% increase in financial or banking customer retention can lead to a profit increase of more than 25%. The financial services landscape...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/personalized-banking-for-up-and-cross-selling
Industrial Digital Transformation: Why Use a Digital Experience Platform?
Every industry has a unique relationship with digital transformation, but manufacturing brings truly unrivaled requirements to the table. After all, manufacturers are responsible for creating and...
https://www-cdn.liferay.com/de/web/guest/blog/current-experiences/industrial-digital-transformation-why-use-digital-experience-platform
PaaS – Das müssen Sie wissen
Bei der Auswahl der passenden Software-Lösung für Ihr Unternehmen können Sie es sich nicht leisten, sich für etwas zu entscheiden, das Sie, Ihre Mitarbeiter oder Ihre Kunden enttäuschen wird. Bei...
https://www-cdn.liferay.com/de/web/guest/blog/current-experiences/paas-das-muessen-sie-wissen
Los 10 componentes esenciales de una intranet exitosa
Una intranet es exitosa cuando opera como un espacio digital de trabajo. Esto es, cuando: Simplifica el manejo de la información. Favorece la colaboración de los usuarios, sin importar dónde estén....
https://www-cdn.liferay.com/de/web/guest/blog/employee-experience/componentes-de-una-intranet
Engajamento do cliente: construir ou contratar uma ferramenta de portal?
Hoje, a experiência do usuário está no topo da lista de prioridades de empresas líderes em todos os setores. Por isso, muitas organizações recorrem a portais de engajamento do cliente para realizar...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/construir-ou-contratar-uma-ferramenta-de-portal
Transformação digital na indústria: 3 exemplos de sucesso
Nenhum setor sente o peso das mudanças de expectativas do cliente tão profundamente quanto o segmento de indústria. Como coração da cadeia de suprimentos, as empresas fabricantes devem encontrar...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/transformaco-digital-na-industria
Up- und Cross-Selling durch personalisiertes Banking
Bereits 2001 hat eine Studie von Bain & Company ergeben, dass eine 5-%-ige Steigerung der Kundenbindung im Bank- und Finanzwesen zu einer Gewinnsteigerung von mehr als 25 % führen kann. Seitdem hat...
https://www-cdn.liferay.com/de/web/guest/blog/business-partner-experience/up-und-cross-selling-durch-personalisiertes-banking

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