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(EMEA) Thank You - Why Self-Service is Essential for an Effective Customer Portal
Build Your Customer Self-Service Strategy Whitepaper 3 Ways to Enhance Your Digital Customer Service Strategy A digital-first, customer service strategy enables businesses to maintain resilience...
https://www-cdn.liferay.com/de/web/l/thank-you-why-self-service-is-essential-for-an-effective-customer-portal-emea
(EMEA) Building Trust with Customers During Times of Crisis - Thank You
Find actionable strategies for your customer service organization to earn customer trust in times of uncertainty. Thanks for reading! Build Your Customer Self-Service Strategy Whitepaper 3 Ways to...
https://www-cdn.liferay.com/de/web/l/building-trust-with-customers-during-times-of-crisis-thank-you-emea
(EMEA) Thank You - 3 Ways to Enhance Your Digital Customer Service Strategy
Thanks for reading! Read the Whitepaper Build Your Customer Self-Service Strategy Whitepaper How to Get Buy-In for a Customer Self-Service Web Portal Alignment with IT is critical for a successful...
https://www-cdn.liferay.com/de/web/l/thank-you-3-ways-to-enhance-your-digital-customer-service-strategy-emea
French Canada-Pourquoi le self service
Au cours des deux prochaines années, 85% de toutes les interactions avec le service client commenceront par le self-service. Cependant, de nombreuses organisations n'ont pas de stratégie de...
https://www-cdn.liferay.com/de/web/l/canada-pourquoi-le-self-service-indispensable
How Micro-Engagements Will Forever Change Customer Experience
In my last post, I introduced the idea of customer experience micro-engagements—targeted, highly personalized interactions—and how persona-driven strategies would soon evolve to those that reflect...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/how-micro-engagements-will-forever-change-customer-experience
What We Learned from 100 Mobile Banking App Reviews
For most of us, everyday banking starts with a mobile app. Who really has time to go to a branch during the week? Apps are the main window through which we see and experience our banks, and what...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/what-we-learned-from-100-mobile-banking-app-reviews
How Financial Technology is Impacting Emerging Markets
For many of us, the advent of mobile technology has profoundly changed our lives. It has rewired the way we socialize, shop, and do business. But in other parts of the world, especially in emerging...
https://www-cdn.liferay.com/de/web/guest/blog/current-experiences/how-financial-technology-is-impacting-emerging-markets
5 Steps to Delivering Customer Support for the Enterprise
Today, providing great customer experience is a necessity. At every touchpoint along the customer journey, there is potential to make it or break it with your company. Positive interactions will go...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/5-steps-to-delivering-customer-support-for-the-enterprise

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