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Making the Business Case for Digital Transformation in Universities: ROI and Beyond
Universities across Australia have started investing more in digital technologies. But there’s a key difference between just digitising existing processes and fully embracing digital...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/making-the-business-case-for-digital-transformation-in-universities-roi-and-beyond
The Top 6 Trends That Will Shape the Student Experience in 2025
78% of university students polled by KPMG said that the pandemic has changed their student experience expectations, and 75% believe that the “university of the future” won’t resemble today’s...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/top-6-trends-that-will-shape-the-student-experience-in-2025
5 formas de mejorar la experiencia del ciudadano
Los ciudadanos buscan servicios digitales cómodos, seguros y rápidos, como los que reciben en su día a día a través de numerosas empresas. Un estudio reciente de Deloitte revela que, en 13 países,...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/5-formas-de-mejorar-la-experiencia-del-ciudadano
Las 6 tendencias que marcarán la experiencia del estudiante en 2025
El 78% de los estudiantes universitarios encuestados por KPMG afirma que la pandemia ha cambiado sus expectativas sobre la experiencia digital como estudiantes, y el 75% cree que la "universidad...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/las-6-tendencias-que-marcaran-la-experiencia-del-estudiante-en-2025
3 elementos chave para o sucesso da implementação de IA
As grandes empresas estão competindo para chegar ao topo com a inteligência artificial (IA), mas como percorrer essa jornada com sucesso? Embora a personalização tenha sido um dos assuntos mais...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/3-elementos-chave-para-o-sucesso-da-implementacao-de-ia
Partner Pulse: Insights on Digital Innovation in the CEE Region
Central and Eastern Europe is abuzz with digital transformation. For this first edition of our new interview series, Partner Pulse, we've asked Liferay partners bitlife and Webtown about their take...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/partner-pulse-insights-on-digital-innovation-in-the-cee-region
Os 6 principais benefícios das soluções de software em nuvem
Diante das mudanças constantes das condições econômicas, as organizações de todos os setores precisam encontrar uma maneira de se manterem ágeis. E para muitas empresas, a solução passa por temas...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/os-6-principais-beneficios-das-solucoes-de-software-em-nuvem
La digitalización del transporte y la logística, un viaje hacia la movilidad inteligente, la eficiencia y la sostenibilidad
El sector del transporte y la logística ha experimentado una transformación digital en la última década, impulsada por la convergencia de tecnologías disruptivas y el cambio del comportamiento de...
https://www-cdn.liferay.com/ja/web/guest/blog/category/la-digitalizacion-del-transporte-y-la-logistica-un-viaje-hacia-la-movilidad-inteligente-la-eficiencia-y-la-sostenibilidad
20+ Stats on Trends Shaping the Employee Experience in 2025
The last several years have brought about fundamental and lasting changes to the workplace. As the world and technology keep evolving, how will the employee experience also evolve in 2025 and...
https://www-cdn.liferay.com/ja/web/guest/blog/employee-experience/20-stats-on-trends-shaping-the-employee-experience-in-2025
5 razões para NÃO investir em uma DXP
1. Você não gosta da inovação e está satisfeito com gargalos interdepartamentais.   Sua equipe de TI tem muitas horas livres e está sempre ajudando a fazer um novo anúncio, mudar um título ou...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/cinco-razoes-para-nao-investir-em-uma-dxp
The Future of B2B Commerce in 2030
Note: This article was last updated September 2025.   Key Takeaways B2B ecommerce is becoming smarter, more connected, and more expansive. B2B organizations need to adapt their digital channels...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/the-future-of-b2b-commerce-in-2030
20 datos sobre las tendencias que marcaran la experiencia de los empleados en 2025
En los últimos años se han producido cambios en los puestos de trabajo tradicionales. Mientras el mundo y la tecnología siguen marcando hitos, ¿cómo evolucionará la experiencia de los empleados en...
https://www-cdn.liferay.com/ja/web/guest/blog/employee-experience/20-datos-sobre-las-tendencias-que-marcaran-la-experiencia-de-los-empleados-en-2025
Innovationen im Public Sector – Explore and Exploit
Die digitale Transformation schreitet voran – doch in der öffentlichen Verwaltung bleibt sie ein langwieriges Unterfangen. Wie also können Innovationen im Public Sector den Wandel beschleunigen?...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/innovationen-im-public-sector-explore-and-exploit
Ist agiles Arbeiten out?
Agile Transformation der öffentlichen Verwaltung in Deutschland wurde 2021 im Koalitionsvertrag zwischen SPD, Grünen und FDP verankert. Andere Staaten wie die USA in 2021 und Südkorea in 2023 haben...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/ist-agiles-arbeiten-out
Föderalismus ≠ Digitalisierter Staat? Im Gegenteil!
Zunehmend wird als Hemmnis für einen effizienten und handlungsfähigen digitalen Staat die föderale Staatsstruktur der Bundesrepublik Deutschland benannt. Dabei wird davon ausgegangen, dass die...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/foederalismus-und-digitalisierter-staat
Transformando a Experiência do Cliente com UX Design e Inteligência Artificial
Transformando a Experiência do Cliente com UX Design e Inteligência Artificial   “A convergência entre o design da Experiência do Usuário (UX) e a Inteligência Artificial (IA) para impulsionar a...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/transformando-a-experiencia-do-cliente-com-ux-design-e-inteligencia-artificial
El futuro del Commerce B2B en 2030
La tecnología ya ha transformado radicalmente las experiencias commerce B2B en otras más personales y de más fácil acceso. Tendencias como la analítica basada en IA, las cadenas de suministro...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/el-futuro-del-commerce-b2b-en-2030
L'avenir du commerce B2B en 2030
La technologie a déjà radicalement transformé les expériences de commerce B2B en des expériences plus personnelles et plus faciles d'accès. Les tendances émergentes telles que l'analyse pilotée par...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/l-avenir-du-commerce-b2b-en-2030
The State of the Art in Shipping: A Seamless Experience for Customers and Businesses
When it comes to skyrocketing customer expectations, the transport and logistics sector is no exception. Gone are the days of tiresome phone calls, endless email chains, and a lack of transparency...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/the-state-of-the-art-in-shipping
16 Beispiele für einzigartige Webportale
Ein Portal ist eine webbasierte Plattform, die Informationen aus verschiedenen Quellen in einer einzigen Benutzeroberfläche zusammenführt und den Nutzern die für ihren Kontext relevantesten...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/16-beispiele-fur-einzigartige-webportale
E-commerce B2b in Italia: verso un approccio cliente centrico
Il 7 ottobre 2024, presso il Campus Durando del Politecnico di Milano, si è tenuto il convegno “B2b Digital Commerce & Experience: verso un nuovo paradigma”, organizzato dall’Osservatorio Customer...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/e-commerce-b2b-in-italia-verso-un-approccio-cliente-centrico
Looking Back and Looking Ahead: What’s Happening with Enablement at Liferay
2024 was an exciting year for me at Liferay. I joined the Liferay Enablement team, an incredible group of professionals who I can confidently call Liferay rockstars. Under the leadership of the...
https://www-cdn.liferay.com/ja/web/guest/blog/category/looking-back-and-looking-ahead-what-is-happening-with-enablement-at-liferay
Lo último en logística: Una experiencia sin interrupciones para clientes y empresas
Cuando se trata de elevar las expectativas de los clientes, el sector del transporte y logístico no es una excepción. Las llamadas telefónicas, las cadenas interminables de correos electrónicos y...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/lo-ultimo-en-logistica-una-experiencia-sin-interrupciones-para-clientes-y-empresas
Do You Actually Need a Low-Code Platform?
Low-code development shows no signs of slowing down. In fact, 70% of new business applications will use low-code/no-code technologies by 2025, up from just 20% in 2020. A number of factors play...
https://www-cdn.liferay.com/ja/web/guest/blog/category/do-you-actually-need-a-low-code-platform
Como Liferay facilita os pedidos B2B para empresas do setor industrial
Quando seus clientes precisam comprar uma peça de reposição, quanto tempo demora para eles concluírem este processo? Seus clientes precisam passar por um processo tedioso de navegar em um catálogo...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/como-liferay-facilita-os-pedidos-b2b-para-empresas-do-setor-industrial
Wie senken CX-Verantwortliche die Kundenservice-Kosten?
Durch die Pandemie sind viele Kunden noch wählerischer geworden, was die digitalen Erfahrungen angeht, die sie machen wollen. Mehr als 60 % der Kunden werden nach einer schlechten Erfahrung das...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/wie-senken-cx-verantwortliche-die-kundenservice-kosten-
3 wichtige Merkmale einer Digital Experience Platform
Die Nachfrage nach einer Software-Lösung, die den Prozess der Erstellung, Verwaltung und effektiven Nutzung digitaler Touchpoints rationalisiert, wächst stetig. Die Herausforderung ist wohlbekannt:...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/3-wichtige-merkmale-einer-digital-experience-platform
Do Administrations and Governments Need to Think about Customer Experience Too?
Is customer experience also important in the public sector? Yes – for so many reasons. Here we'll give you an overview. Making Information Available For many companies, improving "customer...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/government-customer-experience
Connecting through Liferay’s Open Source Community: Papa’s Story
How do a university student in South Africa, an old laptop in the Netherlands, and a technology partner in Italy come together? Through the Liferay Community. A Budding Young Developer Meets...
https://www-cdn.liferay.com/ja/web/guest/blog/liferay-experience/connecting-through-liferay-open-source-community
3 tácticas para que los equipos de TI reduzcan los costes de atención al cliente
Con el aumento de los costes de la inflación y las crecientes expectativas de los clientes, ofrecerles experiencias eficaces es cada vez más costoso y requiere más tiempo. Pero esto no es sólo una...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/3-tacticas-para-que-los-equipos-de-ti-reduzcan-los-costes-de-atencion-al-cliente
Financial Services Transformation | Liferay
New technologies have had a huge impact on the financial services market in recent years. When the pandemic began in early 2020, financial service firms were forced to focus on digitalisation....
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/digital-transformation-in-financial-services
¿Necesitan las administraciones y los gobiernos pensar también en la experiencia del cliente?
¿La experiencia del cliente también es importante en el sector público? Sí, por muchas razones. Aquí te daremos una visión general. Hacer que la información esté disponible Para muchas empresas,...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/-necesitan-las-administraciones-y-los-gobiernos-pensar-tambien-en-la-experiencia-del-cliente-
Drive Success With B2B Customer Journey Mapping I Liferay
What is Customer Journey Mapping? Customer journey mapping is the process of producing a visual tale of your brand’s customer experience. This activity aids companies in putting themselves in the...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/b2b-customer-journey-mapping
5 Dados importantes para experiência do cliente no setor industrial em 2022
O setor industrial não pode ser resumido apenas à criação de produtos físicos. As demandas dos clientes, as novas tecnologias e, agora, a pandemia global, revolucionaram a indústria. Para as...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/5-dados-importantes-para-experiencia-do-cliente-no-setor-industrial
Wie lässt sich das Cross-Selling bei Versicherungen personalisieren?
Die Kundenakquise ist die treibende Kraft eines jeden Unternehmens – das gilt besonders für Versicherungen. Das liegt daran, dass Versicherer mehr für die Kundenakquise ausgeben als jede andere...
https://www-cdn.liferay.com/ja/web/guest/blog/business-partner-experience/wie-lasst-sich-das-cross-selling-bei-versicherungen-personalisieren-
19 Statistiken zur Verbesserung der Customer Experience in der Finanzbranche in 2022
Wie viele andere Branchen steht auch die Finanzbranche unter dem Druck, ihre Dienstleistungen und Angebote zu modernisieren, um jüngere und technisch versiertere Kunden an sich zu binden. Diese...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/19-statistiken-zur-verbesserung-der-customer-experience-in-der-finanzbranche-in-2022
Conheça a rotina do nosso escritório no Chile
Fundada na Califórnia, Estados Unidos, a Liferay, atualmente, conta com mais de 1.200 colaboradores distribuídos em 19 países. Entre os 23 escritórios no mundo todo, temos 3 escritórios e...
https://www-cdn.liferay.com/ja/web/guest/blog/liferay-experience/conheca-a-rotina-do-nosso-escritorio-no-chile
Conheça o time de Incident Management
Nos últimos anos, com o desenvolvimento cada vez mais veloz de tecnologias inovadoras, a criação de softwares e aplicativos capazes de atender às mais variadas demandas do mercado tornou-se uma...
https://www-cdn.liferay.com/ja/web/guest/blog/liferay-experience/conheca-o-time-de-incident-management
5 estadísticas críticas para mejorar la experiencia del cliente en la fabricación en 2022
El sector de manufacturing ya no puede limitarse a la creación de productos físicos: la demanda de los clientes, la tecnología y, ahora, una pandemia mundial han cambiado el sector. Para que los...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/5-estadisticas-criticas-para-mejorar-la-experiencia-del-cliente-en-la-fabricacion-en-2022
HR Summit: como colaboramos num time global?
Estamos presentes no mercado há mais de 16 anos. Atualmente, temos mais de 1.300 colaboradores distribuídos em mais de 19 países e mais de 12 idiomas falado entre eles… Já imaginou como deve...
https://www-cdn.liferay.com/ja/web/guest/blog/liferay-experience/hr-summit-como-colaboramos-num-time-global
Banca de autoservicio: cómo ven los clientes B2B y B2C el autoservicio
El servicio al cliente de una empresa es quizás la parte más reveladora de su reputación. Si la experiencia del cliente (CX) está centrada en el usuario, optimizada y constantemente actualizada...
https://www-cdn.liferay.com/ja/web/guest/blog/category/banca-de-autoservicio-como-ven-los-clientes-b2b-y-b2c-el-autoservicio
Key Challenges in B2B Digital Commerce Transformation Programs
The unprecedented global event of the COVID-19 pandemic has forced many enterprises across the globe to fast-track their digital transformation. CXOs and executives irrespective of industry...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/key-challenges-b2b-digital-commerce-transformation-programs
E-commerce B2B: Um guia completo
Reconhecer a importância do e-commerce para o varejo, e para as empresas B2C de maneira geral, já virou um consenso. No entanto, não é só o varejo digital que cresce no Brasil e no mundo. De acordo...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/e-commerce-b2b-guia-completo
Improve Engagement With A/B Testing | Liferay
What is A/B testing and how can you employ it successfully? Online engagement acts as a key measurement of success in the modern B2B marketplace and there are several ways this can be tracked. The...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/a-b-testing-improve-engagement
PaaS: tudo que você precisa saber
Quando se trata de escolher soluções de aplicativos para sua empresa, você não pode apostar em algo que vá decepcionar você, seus colaboradores ou seus clientes. No entanto, com tantas soluções e...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/o-que-e-paas
Create a Seamless B2B Buying Experience | Liferay
According to Gartner, 77% of B2B buyers state that their latest purchase was complex or difficult. So there’s a clear opportunity to be taken advantage of, if you can implement a seamless B2B...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/seamless-b2b-buying-experience
Transformação Digital em Empresas de Gestão do Patrimônio
A transformação digital já chegou para o setor de Gestão do Patrimônio e as mudanças no comportamento do cliente já estão em curso. Além disso, a competição neste segmento está aumentando, junto...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/transformacao-digital-em-empresas-de-gestao-do-patrimonio
Optimise Customer Experience in B2B2C Ecommerce
Advances in technology and digitalisation have increasingly blurred the lines between B2B and B2C businesses. Now manufacturers, professional service providers, and wholesalers are increasingly...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/b2b2c-ecommerce-cx
Minimizing Unplanned Downtime: How to Support Your Manufacturing Customers
Every company in the manufacturing industry faces unique challenges, but one hurdle unites organizations of all shapes and sizes: unplanned downtime. In other fields, downtime is frustrating,...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/minimizing-unplanned-downtime-in-manufacturing
La experiencia digital del nuevo “prosumidor” del sector energético
El sector de las empresas energéticas y de utilities es uno de los más cambiantes. Atrás quedó un mercado que funcionaba como un oligopolio en el que el precio de la electricidad dependía de unas...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/la-experiencia-digital-del-nuevo-prosumidor-del-sector-energetico
3 portales de clientes con ROIs sorprendentes
Cuando pensamos en producir un ROI sorprendente para la empresa, la mejora de la experiencia del cliente no es siempre una estrategia que nos viene a la mente. De hecho, muchas empresas siguen...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/el-insano-roi-de-los-portales-de-clientes
Summer Convention 2022: relembre os melhores momentos
Já faz 84 anos… desde que realizamos nosso último evento interno presencial, certo? Errado! Bom, é verdade que desde o início da pandemia, em 2020, nossos eventos presenciais foram cancelados ou...
https://www-cdn.liferay.com/ja/web/guest/blog/liferay-experience/summer-convention-2022-relembre-os-melhores-momentos
Gerando conexões através da comunidade open source da Liferay: a história de Papa
Como um estudante universitário na África do Sul, um laptop antigo na Holanda e um parceiro de tecnologia na Itália conseguiram se conectar? Através da Comunidade Liferay.   Um jovem desenvolvedor...
https://www-cdn.liferay.com/ja/web/guest/blog/liferay-experience/gerando-conexoes-atraves-da-comunidade-open-source-da-liferay
The Value of Customer Journey Analytics I Liferay
You may have heard the term customer journey analytics before. You may well also be doing the majority of your tracking via Google Analytics. While this is a great first step to tracking your...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/customer-journey-analytics
Accelerating Your Digital Innovation with Pre-Built Solutions
At Liferay, we understand how resource-intensive it can be to create tailored digital solutions that fit your specific business needs, so we have been working on a way to reduce the time and cost...
https://www-cdn.liferay.com/ja/web/guest/blog/liferay-experience/liferay-solutions-marketplace
Por que a transformação da experiência do cliente deve acontecer com o Liferay DXP
Independente do setor da sua empresa, de quantos produtos ela vende ou de quantas filiais existem, hoje o segredo do sucesso no mercado altamente competitivo e fragmentado está na transformação da...
https://www-cdn.liferay.com/ja/web/guest/blog/liferay-experience/por-que-a-transformacao-da-experiencia-do-cliente-deve-acontecer-com-o-liferay-dxp
PaaS: What You Need to Know
When it comes time to choose application solutions for your company, you can’t afford to rely on anything that will disappoint you, your employees, or your customers. However, with so many tech...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/paas-what-you-need-to-know
Supply Chain Digital Transformation: The What, Why, and How
Years of unprecedented supply chain disruptions have dramatically altered discussions around the future of manufacturing. Now, manufacturers are rethinking supply chain operations in ways that...
https://www-cdn.liferay.com/ja/web/guest/blog/business-partner-experience/supply-chain-digital-transformation-what-why-how
Personalizing Customer Experience in Manufacturing: The Why & How
Manufacturing is one of the most important industries in the global economy. Although manufacturers face challenges other companies may never have to imagine, their customers have many of the same...
https://www-cdn.liferay.com/ja/web/guest/blog/customer-experience/personalizing-customer-experience-in-manufacturing
How to Improve Customer Lifetime Value (CLV) | Liferay
Prioritising customer lifetime value (CLV) is one of the best things that you can do to boost B2B online revenue and there are a number of reasons why. To start, according to Invesp, it typically...
https://www-cdn.liferay.com/ja/web/guest/blog/current-experiences/improve-customer-lifetime-value

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