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Four Ways to Measure Website Success
With web analytics, it is always important to understand how your audience interacts with your content. To get the best results, it is important to ask the right questions. Otherwise, how can you...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/four-ways-to-measure-website-success
Experiencia de Usuario y APIs: el futuro de la banca tradicional
Mucho se está discutiendo últimamente acerca de cómo serán los bancos del futuro. Lo único claro es que las sucursales físicas dejarán de tener la importancia actual. El canal online será el...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/experiencia-de-usuario-y-apis-el-futuro-de-la-banca-tradicional
Transforming Local Government Service Delivery Through Customer Experience
“There’s no such thing as digital strategy anymore. It’s all just strategy.” That’s how Michael MacAuley, our General Manager for UK and Ireland, began his recent address at Share Digital 2017....
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/transforming-local-government-service-delivery-through-customer-experience
Fixing Your Biggest Customer Pain Points
This is part two of a two-part blog series. For information on how to discover your company’s unique pain points, including how to create an effective and honest customer journey map, read Finding...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/fixing-your-biggest-customer-pain-points
Four Steps to Turn New Customers into Lifelong Patrons
Customer loyalty to brands is at an all-time low, with people more willing than ever to leave behind companies in favor of more effective customer service or due to dissatisfaction with their...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/four-steps-to-turn-new-customers-into-lifelong-patrons
Plataformas de Experiencia Digital, la evolución del portal tradicional
En la era digital, donde la capacidad para mejorar la experiencia del cliente se ha convertido en un elemento diferenciador, los portales y su capacidad para personalizar experiencias, ...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/plataformas-de-experiencia-digital-la-evolucion-del-portal-tradicional
Finding Your Biggest Customer Pain Points
Like the services and products they provide, a customer’s interactions with a business should be a pleasant and helpful experience. However, there are many complications and shortcomings within...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/finding-your-biggest-customer-pain-points
How to Successfully Scale Your Customer Experience
Creating and scaling great customer experiences are more crucial than ever to the success of businesses, but what does it mean to scale customer experience (CX)? And how can your company scale...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/how-to-successfully-scale-your-customer-experience
Cómo cubren plataformas de experiencia digital las necesidades de la transformación digital
La continua innovación tecnológica y el aumento mundial del uso de smartphones y tablets ha cambiado la manera en la que las empresas y clientes interactúan entre sí, por lo que el proceso de...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/como-cubren-plataformas-de-experiencia-digital-las-necesidades-de-la-transformacion-digital
5 claves para aumentar la competitividad de la banca tradicional
Los comportamientos de los clientes están cambiando. El uso de múltiples canales digitales para hacer una única operación se está convirtiendo rápidamente en la norma. Es importante que los bancos...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/5-claves-para-aumentar-la-competitividad-de-la-banca-tradicional
TI tradicional pode ser um inimigo da transformação digital
Quais os desafios práticos de transformar digitalmente uma empresa que já existe e que, diferentemente de uma startup, possui uma TI seguindo modelos tradicionais? André Fernandes, CTIO da Vertigo...
https://www-cdn.liferay.com/de/web/guest/blog/current-experiences/ti-tradicional-pode-ser-um-inimigo-da-transformacao-digital
Liferay ha sido reconocido como uno de los Strong Performer en la Forrester Wave para Plataformas de Intranet
Nos alegra que Forrester nos haya reconocido dentro de la categoría Strong Performers de su Forrester Wave™ para Plataformas de Intranet, Q2 2020*. Este es el primer año que Forrester ha hecho un...
https://www-cdn.liferay.com/de/web/guest/blog/employee-experience/liferay-ha-sido-reconocido-como-uno-de-los-strong-performer-en-la-forrester-wave-para-plataformas-de-intranet
20 Statistiche importanti sull'esperienza dei clienti B2B nel 2020
L'esperienza del cliente B2B (CX) si è fondamentalmente spostata principalmente a causa delle aspettative imposte dalla portata e dalla frequenza delle esperienze B2C. Agili nel mondo dello...
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/20-statistiche-importanti-sull-esperienza-dei-clienti-b2b-nel-2020
¿Qué son las aplicaciones web progresivas o PWA?
¿Sabes lo que es PWA y cómo es importante para las experiencias digitales? Conoce más acerca del tema en el texto de Tecnova, empresa partner de Liferay en Chile, con 20 años de experiencia en el...
https://www-cdn.liferay.com/de/web/guest/blog/current-experiences/-que-son-las-aplicaciones-web-progresivas-o-pwa-
What Government Agencies Need to Improve Digital Citizen Experience
The verdict is in: while many businesses understand the importance of digital customer experience, government institutions have been slow to implement similar tactics for their customers: citizens....
https://www-cdn.liferay.com/de/web/guest/blog/customer-experience/what-government-agencies-need-to-improve-digital-citizen-experience

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