Case study

A Leader in Diversified Financial Services

Integrated portal platform at center of Britam's digital transformation

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Outline
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Liferay is central to Britam’s digital transformation goals.
Jack Maina
Group Chief Operating Officer (GCOO)

Key Features

Integrated IT Infrastructure, Responsive Design, SSO

Herausforderungen

  • A landscape of homegrown solutions that couldn’t integrate or share data

  • Inability to meet the growing needs of new customers

  • Needed support for seven countries with multiple languages and thousands of users

  • Digital channels for customers were nonexistent or needed vast improvements

Ergebnisse

Increased User Adoption

for the new Financial Advisor Portal and Intranet

Increased Growth and Profit

across Kenya, Uganda, Tanzania, Rwanda, South Sudan, Malawi and Mozambique

CIO 100 Award

for East Africa, due to the implementation of Jawabu

Dramatic Decrease in Cost

of its customer services, due to the delivery of the new portal