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Blogs Entry · By Mylena Monte On Jun 25, 2025 10:28 AM

A self-service portal can improve customer experience and free up your employees to concentrate on more complex, higher-value tasks. It’s undeniable that there has been a significant shift when it...

Blogs Entry · By Emily Liu On Jun 17, 2021 5:12 AM

Breakups are hard, even when it’s just breaking up with a technology that you’ve come to be comfortable with. Though it isn’t the same as a “traditional” relationship, trying to walk away from an...

Blogs Entry · By Sylvina Luu On Jun 3, 2021 9:54 AM

The key to building relationships with vendors that are mutually beneficial, strong, and durable is being able to provide them with an experience that is always efficient and personalised. Vendor...

Blogs Entry · By Sylvina Luu On May 3, 2021 5:47 PM

In any complex system or entity, there is often a ‘big red button’ - an option that’s typically only considered as a last resort. For most CIOs in charge of e-commerce platforms, this button is...

Blogs Entry · By Sylvina Luu On Apr 22, 2021 3:48 PM

According to Gartner, 91% of businesses are engaged in some form of digital initiative. However, many digital projects often fall into the category of digital optimisation which isn’t sufficient...

Blogs Entry · By Sylvina Luu On Apr 8, 2021 12:49 PM

In light of recent world events, many retail businesses have needed to adapt and migrate to online operations in order to stay relevant. With B2B buyers’ expectations significantly influenced by...