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6 Pillars for a Successful Citizen Relationship Management Platform

Blogs Entry · By Christoph Ebert On Jun 6, 2025 3:33 AM

Citizens today expect smoother, faster, and friendlier online experiences, just like when they shop online. They want to request a birth certificate from their smartphone, file their income tax...

Product Module: AI Content Management System (CMS) Personalization Integration Analytics Digital Experience Platform (DXP) Language: English Marketing Blogs: EN US Marketing Blogs Regions: EN US Marketing Blogs Tags: Citizen Portal Customer Centric Content Type: Blog
Maximizing Employee Value at Škoda Auto

Blogs Entry · By Lea Michel On Feb 14, 2024 12:12 AM

Škoda Auto, the Czech carmaker was founded in 1895, when it started making bicycles under the Laurin & Klement brand (named after its founders Václav Laurin and Václav Klement). Their first car was...

Product Module: AI Search Sites Integration Digital Experience Platform (DXP) Language: English Marketing Blogs: EN US Marketing Blogs 2021: Employee Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Intranet Customer Centric Digital Transformation Use Case Automotive Content Type: Blog Topic: Customer Experience
How to Make Client Portals a Competitive Advantage in Financial Services

Blogs Entry · By Christoph Ebert On Oct 17, 2023 7:37 AM

Self-service client portals offer financial customers convenient 24/7 access to a wealth of information and essential services – all consolidated onto a single, user-friendly platform. This...

Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Customer Retention Customer Centric Customer Experience Content Type: Blog
Manufacturing Q&A: 5 Reasons Your Business Needs a Customer Portal

Blogs Entry · By Christoph Ebert On Jul 27, 2023 5:37 AM

In today’s competitive market, manufacturers have to overcome a number of obstacles before they can successfully offer efficient and seamless digital experiences to both their customers and...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Customer Centric Content Type: Blog
Enhancing the Digital Customer Experience for Telco Organizations

Blogs Entry · By Christoph Ebert On Apr 6, 2023 12:54 AM

The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Customer Centric Telecommunications Content Type: Blog
8 Best Practices for Insurance Digital Transformation Maturity in 2023 and Beyond

Blogs Entry · By Diana Rojas On Mar 20, 2023 1:43 AM

Digital transformation maturity has progressed significantly in the past decade. In the beginning, many organizations relied on traditional business models and legacy systems. Over time, however,...

Language: English Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN US Marketing Blogs Tags: Insurance AI Customer Centric Digital Transformation Content Type: Blog Topic: Digital Transformation
Optimise Customer Experience in B2B2C Ecommerce

Blogs Entry · By Sylvina Luu On Jun 28, 2022 10:14 PM

Advances in technology and digitalisation have increasingly blurred the lines between B2B and B2C businesses. Now manufacturers, professional service providers, and wholesalers are increasingly...

Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN AU Marketing Blogs Tags: B2B Commerce Customer Centric Content Type: Blog
Drive Success With B2B Customer Journey Mapping I Liferay

Blogs Entry · By Sylvina Luu On Jun 9, 2022 5:27 PM

What is Customer Journey Mapping? Customer journey mapping is the process of producing a visual tale of your brand’s customer experience. This activity aids companies in putting themselves in the...

Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN AU Marketing Blogs Tags: Customer Retention Customer Centric Content Type: Blog

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6 Pillars for a Successful Citizen Relationship Management Platform

Maximizing Employee Value at Škoda Auto

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Enhancing the Digital Customer Experience for Telco Organizations

8 Best Practices for Insurance Digital Transformation Maturity in 2023 and Beyond

Optimise Customer Experience in B2B2C Ecommerce

Drive Success With B2B Customer Journey Mapping I Liferay

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