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Document · By Emily Liu On Nov 27, 2024 2:14 PM

1 Update Content Quickly and Prioritize Improvements with a Customer Portal A customer portal is only as useful as the information it provides. While customers may default to visiting the...

Document · By Emily Liu On Nov 27, 2024 2:10 PM

1 Streamline Access to Tools and Information with a Unified Customer Portal Your customers expect to have a unified experience when they interact with your business, but delivering unified...

Document · By Emily Liu On Nov 27, 2024 2:07 PM

1 Make it Easy for Customers to Find Answers on Their Own with a Customer Portal If customers are able to find answers to their questions easily and quickly, then this not only makes for a...

Document · By Emily Liu On Nov 27, 2024 2:05 PM

1 Provide Your Customers with the Self-Service Options They Need Using a Customer Portal Customers prefer to use self-service whenever possible and this is now a non-negotiable preference for...

Document · By Emily Liu On Nov 27, 2024 1:56 PM

1 Onboard Customers Faster with a Customer Portal The sooner your customers can start using and seeing success with your product or service, the more likely they are to adopt it into their...

Document · By Christoph Ebert On Nov 27, 2024 5:52 AM

Tackling Tech Tension: 5 Ways to Improve Total Experience liferay.com | 2 Tackling Tech Tension: 5 Ways to Improve Total Experience (TX) A strong total experience (TX)—which integrates...