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Web Content Article · By Allen Ziegenfus On Jul 23, 2020 2:49 AM

A1 Hrvatska PNG A1 Logo 01_08RED_3_L.png A1 Hrvatska was able to become a leading digital and telco service provider by leveraging Liferay. A1 Hrvatska, one of Croatia’s telecom operators came to...

Document · By Imre Szabó On Jul 23, 2020 1:58 AM

Liferay meets our needs, has good support, and is an open source platform that allows us to develop custom components that our portal is based on. Goran Novak, Design and Development Expert ...

Web Content Article · By Gilbert Schwartmann On Jul 20, 2020 3:31 PM

Leading Financial Services Company case_study.svg Moving Away from an Outdated Solution This customer is a global leader in data, analytics, and technology in the financial sector with a passion...

Document · By Emily Liu On Jul 17, 2020 7:16 AM

Deploying Liferay Digital Experience Platform in OpenShift on IBM Cloud Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Reference Architecture �...

Web Content Article · By Gilbert Schwartmann On Jul 14, 2020 11:07 AM

European Space Agency image.png Moving to a More Robust Platform Scientific research is the basis for innovation in space travel. This requires opportunities to share scientific knowledge, such as...

Blogs Entry · By Emily Liu On Jul 9, 2020 3:33 AM

B2B e-commerce continues to grow. Since 2018, electronic channels have accounted for over 50% of business to business transactions and over $1 trillion dollars in sales. Over 75% of distributors...

Document · By Imre Szabó On Jul 1, 2020 8:51 AM

Omnichannel: More Than a Buzzword for Banks Table of Contents Omnichannel Banking Has Arrived � � � � � � � � � � � � � � � � � � � 1 The Need to Increase Revenue � � � � � � � � � � � � � �...

Document · By Emily Liu On Jun 19, 2020 8:46 AM

5 Agent Engagement Strategies to Raise Carrier Profit Margins Improving Agent-Carrier Relationships 1 Introduction In a world of changing risk and uncertainty, insurers still have access to ...

Document · By Emily Liu On Jun 17, 2020 12:17 PM

3 Crucial Elements Carriers Need for Their Agent Portals 1 Introduction Insurance carriers must recognize the strategic role their agents and brokers can play in acquiring new...

Blogs Entry · By Emily Liu On Jun 4, 2020 9:27 AM

The verdict is in: while many businesses understand the importance of digital customer experience, government institutions have been slow to implement similar tactics for their customers: citizens....

Document · By Emily Liu On Jun 3, 2020 2:23 PM

Conquering 6 Common Challenges With an Engaging Digital Agent Portal liferay.com | 1 Introduction 1 2019 US Independent Insurance Agent Satisfaction Study Insurance leaders are able to...

Document · By Emily Liu On May 27, 2020 9:32 AM

How to Build Trust with Customers During Times of Crisis liferay.com | 1 Introduction In the wake of the recent pandemic, companies have to learn not only how to navigate their business but...

Blogs Entry · By Emily Liu On May 26, 2020 5:17 AM

In the midst of the uncertainties caused by COVID-19, we have still seen so much good. We are constantly amazed by what our innovative teams and customers have been able to accomplish in these...

Document · By Emily Liu On May 22, 2020 10:13 AM

Why Self-Service is Essential for Customer Web Portals Guide and Strategies for Customer Self-Service 1 Introduction Customers are becoming more self-sufficient and empowered than ever with ...

Document · By Emily Liu On May 18, 2020 9:12 AM

How to Get Buy-In for a Customer Self-Service Web Portal Making Your Case to IT Decision Makers 1 Introduction While customer experience leaders are seeing the benefit and the need to...

Web Content Article · By Gilbert Schwartmann On May 14, 2020 8:57 PM

Alinma Tokio Marine atmc_logo Growing Business through a New Digital Experience Alinma Tokio Marine had focused extensively on corporate sales, but they saw huge potential in developing their...

Web Content Article · By Gilbert Schwartmann On May 13, 2020 5:04 AM

Thanks to personalized content and a user-friendly e-commerce space, Terres Inovia is modernizing its image and shifting its focus to end users.

Document · By Emily Liu On May 12, 2020 10:24 AM

6 Best Practices for IT Leaders to Enable Effective Self-Service 1 Introduction Gartner predicts that by 2022: 85% of all customer service interactions will start with self-service. ...

Document · By Emily Liu On May 12, 2020 10:15 AM

3 Ways to Enhance Your Digital Customer Service Strategy Guide and Best Practices 1 Introduction With the majority of businesses having to close down their in-person operations during the...

Blogs Entry · By Emily Liu On Apr 23, 2020 10:07 AM

Intranets are the unsung heroes of successful enterprises. An effectively designed intranet can not only improve corporate communications and enable employee collaboration but also optimize...

Document · By Emily Liu On Apr 21, 2020 11:56 AM

Brought to you by Liferay F r o m t h e e d i t o r s o f D i g i t a l C o m m e r c e 3 6 0 CORONAVIRUS: ECOMMERCE CRISIS MANAGEMENT FOR TODAY AND TOMORROW How retailers, manufacturers...

Blogs Entry · By Emily Liu On Apr 19, 2020 4:54 AM

With the global health and economic situation developing quickly, here is an update on how Liferay is responding to the crisis. In one of our company-wide meetings last year, I talked about how...

Document · By Emily Liu On Apr 17, 2020 10:23 AM

Five Useful Principles to Advance Your B2B E-Commerce Communication During (And Beyond) a Crisis liferay.com | 1 Are You Communicating Effectively With Your B2B Buyers? In today’s...

Document · By Emily Liu On Apr 14, 2020 3:31 PM

Brought to you by Liferay F r o m t h e e d i t o r s o f D i g i t a l C o m m e r c e 3 6 0 B 2 B FLASH REPORT: HOW B2B BUYERS AND SELLERS ARE MANAGING THE CORONAVIRUS CRISIS Data,...

Blogs Entry · By Matthew Draper On Apr 16, 2018 3:31 AM

With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...

Blogs Entry · By Sarah Stone On Oct 15, 2019 9:08 AM

The B2B customer experience (CX) has fundamentally shifted due in large part to expectations set by the scale and frequency of B2C experiences. Fluent in the world of online shopping, consumers...

Document · By Emily Liu On Apr 8, 2020 10:21 AM

How Global Leaders are Building Modern Intranet Solutions liferay.com | 1 Introduction Many existing intranets are not equipped to meet the needs of the modern workforce. Leaders must...

Web Content Article · By Rini Chacko On Apr 7, 2020 2:28 AM

Vodafone Business: Customer centric digital transformation with Liferay

Document · By Emily Liu On Apr 3, 2020 11:20 AM

Building Intuitive Agent Experiences with Liferay 1 Insurance leaders deliver best-in-class experiences by enabling all parties of their business ecosystem, including agents and brokers....

Blogs Entry · By Parneet Kaur On Apr 27, 2020 7:42 PM

It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...

Web Content Article · By Emily Liu On Mar 30, 2020 8:49 AM

QAD QAD Updated Logo.png Developing for the Future with Liferay DXP As a leading provider of enterprise software and services designed for global manufacturing companies, QAD has been leveraging...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:56 AM

Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:56 AM

Many challenges are making it hard for companies that rely on B2B selling models to drive growth. However, with the following five e-commerce strategies, B2B commerce leaders can leverage...

Document · By Emily Liu On Mar 9, 2020 7:36 AM

Liferay: One Platform Designed for Endless Solutions liferay.com | 1 Introduction The key to success for an enterprise in the digital era lies in the ability to deliver tailored solutions...

Document · By Emily Liu On Mar 6, 2020 7:38 AM

Why Using a B2C Platform for Your B2B E-Commerce is a Bad Idea 1 What do Companies Need in Order to Compete in B2B Commerce Today? Many companies started their first foray into B2B digital...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:00 PM

It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...

Web Content Article · By Emily Liu On Feb 24, 2020 2:19 AM

State-of-the-art self care portal for wholesale and retail telecom customers and suppliers.

Blogs Entry · By Emily Liu On Feb 20, 2020 2:04 AM

The buzz around the emerging trend of servitization has left many manufactuers wondering, “what is servitization and why is it important?” The definition of servitization is the shifting of...

Blogs Entry · By Christine Reyes On Oct 26, 2017 4:30 AM

Years of research on digital transformation have shown that success rates of these projects tend to be very low; less than 30% actually succeed. It can be especially challenging for companies with...

Web Content Article · By Allen Ziegenfus On Jan 24, 2020 3:10 PM

Britam MI Britam logo.jpg Becoming a Digital Business In 2007, Britam launched its first microinsurance product for the underserved customers in Kenya. A few years later, Britam Microinsurance (MI)...

Blogs Entry · By Sarah Heiniger On Jan 12, 2020 9:13 AM

How much does a single negative experience cost your business? Research has shown that people are willing to pay on average $1,506 to cancel contracts early, due to a single bad experience. In...

Blogs Entry · By Parneet Kaur On Mar 18, 2020 11:58 PM

While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalised and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...

Blogs Entry · By Emily Liu On Jan 7, 2020 9:54 AM

While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalized and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...

Web Content Article · By Clarissa Ivens On Jan 8, 2020 10:33 AM

Desjardins Desjardins Logo.png Unifying Disjointed Experiences with a User-Centric Digital Platform On a mission to contribute to improving the economic and social well-being of people and...

Document · By Emily Liu On Jan 2, 2020 12:19 PM

Compliments of our sponsors: Liferay B2BCOMMERCE 360 With the expectations of customers higher than ever in B2B ecommerce, online sellers are using the latest technologies to devise a roadmap...

Web Content Article · By Casey Robilliard On Dec 15, 2019 7:44 PM

NSW Department of Education Delivers a Personalised Portal Experience

Web Content Article · By Imre Szabó On Dec 12, 2019 6:46 AM

Moneta Money Bank’s modern approach to banking and a seamless digital experience.

Document · By Emily Liu On Dec 6, 2019 11:20 AM

How to Migrate to Liferay Experience Cloud Self Managed Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Liferay Experience Cloud SM � � � �...

Web Content Article · By Clarissa Ivens On Dec 3, 2019 11:52 AM

Empowering Employees by Connecting Them to Real-Time Data

Document · By Jamie Woolley On Dec 2, 2019 3:52 AM

How to Accelerate Customer Experience Transformation in Insurance IDC InfoBrief sponsored by Liferay | May 2021 | Ignacio Cobisa, Senior Research Analyst Executive Summary • IDC estimates...

Blogs Entry · By Emily Liu On Nov 7, 2019 9:21 AM

Delivering great digital experiences only grows more difficult year after year. Today, a single web or mobile transaction crosses an average of 35 different technology systems or components,...

Document · By Sarah Stone On Nov 7, 2019 2:43 PM

How Businesses Can Win in an API Economy Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Welcome to the API Economy � � � � � � � � � � � �...

Blogs Entry · By Emily Liu On Nov 5, 2019 10:11 AM

Manufacturers are increasingly being called upon to integrate customer centricity into product, customer and service life cycles. As customer expectations continue to evolve, businesses will need...

Blogs Entry · By Emily Liu On Oct 30, 2019 4:16 AM

Digital experiences in B2B commerce have been rapidly outpaced by B2C standards. While B2C companies are racing to provide more personalized and intuitive interactions, many B2B companies are still...

Blogs Entry · By Emily Liu On Oct 23, 2019 10:19 AM

Even though partner portals are meant to create opportunities to streamline sales processes, empower partners and establish competitive advantages, 80% of partner portals still end up unpopular and...

Blogs Entry · By Emily Liu On Oct 10, 2019 8:58 AM

A recent PwC report indicated that 44% of insurance leaders surveyed did not believe existing insurers would survive in their current form. The industry is shifting at a rate that threatens the...

Blogs Entry · By Christine Reyes On Jul 20, 2017 4:55 AM

When’s the last time you really measured whether your employees find value in the company intranet? Often, intranets are rolled out across enterprises and only updated as necessary — for instance,...

Blogs Entry · By Christine Reyes On Jul 20, 2017 4:32 AM

There are dozens of intranet software options available for companies, and choosing the right one can be a challenge, especially for those who are launching an intranet for the first time. Any...

Web Content Article · By Clarissa Ivens On Oct 9, 2019 5:35 AM

A new self care customer portal serving O2 Slovakia's fast growing customer base.

Document · By Emily Liu On Oct 2, 2019 2:50 PM

1 Are These Your Business Challenges? Delivering Self-Service Experiences Integrating Siloed Technology Platforms Driving Employee Engagement Increasing Online B2B Revenue Build the...