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Is Measurement the Key to Customer Success?
If you want to improve customer satisfaction, engagement and retention, it’s crucial that you understand what your product or service can offer and how you're maximising its potential for the...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/is-measurement-the-key-to-customer-success-
Why is the Employee Experience Just as Important as the Customer Experience?
Many companies prioritise the happiness of their customers and use it as an indication of their success, but often neglect the impact employee experience can have on overall customer satisfaction....
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/why-is-the-employee-experience-just-as-important-as-the-customer-experience-
21 Digital Commerce Stats Every B2B Professional Needs to Know in 2021
When we were looking ahead to the future of B2B customer experience last year, we could have never foreseen the massive changes ahead. Many businesses had to quickly change their entire business...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/21-digital-commerce-stats-every-b2b-professional-needs-to-know-in-2021
Tres ejemplos de intranet que optimizan tu manera de hacer negocios
La intranet es el héroe no aclamado de las empresas con éxito. Una intranet diseñada con eficacia, además de mejorar las comunicaciones corporativas y permitir la colaboración de los empleados,...
https://www-cdn.liferay.com/es/web/guest/blog/employee-experience/tres-ejemplos-de-intranet-que-optimizan-tu-manera-de-hacer-negoci-1
La nueva normalidad requiere experiencias digitales efectivas
La crisis sanitaria que estamos atravesando está teniendo unos efectos económicos y sociales sin precedentes. Vivimos una situación incierta que ha provocado un repentino cambio de lo físico a lo...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/la-nueva-normalidad-requiere-experiencias-digitales-efectivas
Rise of the Modern Intranet: Becoming a Workplace Hero
Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/rise-of-the-modern-intranet-becoming-a-workplace-hero
How to Increase Employee Engagement with a DXP
Even though employees may be present at the office, they might not be putting energy or passion into their work. These disengaged employees are more common than one may think; more than half of...
https://www-cdn.liferay.com/es/web/guest/blog/employee-experience/how-to-increase-employee-engagement-with-a-dxp
Convierte la experiencia de usuario en tu ventaja competitiva
La crisis del Covid-19 está cambiando los hábitos de consumo. El miedo al coronavirus está derribando antiguas barreras mentales como el consumo online o el teletrabajo, y en función de la duración...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/convierte-la-experiencia-de-usuario-en-tu-ventaja-competitiva

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