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Welche Hindernisse stehen der Entwicklung digitaler Bürgerservices entgegen?
Digitaler Rückstand in der öffentlichen Verwaltung Weltweit bemühen sich öffentliche Verwaltungen um die Bereitstellung digitaler Bürgerservices. Doch um sich in Richtung eines...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/hindernisse-der-entwicklung-digitaler-buergerservices
How Can You Use ChatGPT to Reduce Costs and Improve Customer Experience in the Automotive Industry?
In recent years, few technology innovations have created the amount of buzz and hype that currently surrounds ChatGPT, the conversational AI created by OpenAi. And it doesn’t take long to realize...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/how-can-chatgpt-reduce-costs-and-improve-customer-experience-in-automotive-industry
5 Signs It's Time to Break Up with Your Customer Portal
1. Your Customer Service Team is Overwhelmed. Customers are submitting more tickets or calls than your customer service team can handle, many of which for what should be straightforward...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/5-signs-it-s-time-to-break-up-with-your-customer-portal
Por que e como personalizar a CX no setor industrial
A indústria é um dos setores mais importantes da economia global. Embora os fabricantes enfrentem desafios que outras empresas talvez nunca tenham que imaginar, os clientes deles têm muitas das...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/por-que-e-como-personalizar-a-cx-no-setor-industrial
Digitaler Handel – die Herausforderungen im B2B
Die globalen Ereignisse der vergangenen Jahre haben viele Unternehmen auf der ganzen Welt dazu gebracht, ihre digitale Transformation zu beschleunigen – so auch im Bereich Handel. Die...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/digitaler-handel-herausforderungen-im-b2b
7 Customer Experience trends to expect by 2025 in Financial Services
Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/7-customer-experience-trends-to-expect-by-2025-in-financial-services
10 Keys to Building the Public Sector Technology Journey
In a context where the Private Sector is having a great influence on all of us, expectations are rising and we expect to have the same capabilities as citizens, businesses, or public employees in...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/10-keys-to-building-the-public-sector-technology-journey
Breaking Barriers: How Low Code is Empowering Business Users in Manufacturing
In today’s highly dynamic and competitive marketplace, it’s crucial for manufacturers to be agile and adaptable in order to succeed. Manufacturing organizations need to be able to respond quickly...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/breaking-barriers-how-low-code-is-empowering-business-users-in-manufacturing
¿Por qué el autoservicio es fundamental para ofrecer una gran experiencia postventa en el sector manufacturing?
Para las empresas del sector industrial, el producto por sí solo ya no es un diferenciador que aporte valor. Aunque las preferencias B2B actuales están cambiando hacia una experiencia más parecida...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/-por-que-el-autoservicio-es-fundamental-para-ofrecer-una-gran-experiencia-postventa-en-el-sector-manufacturing-
7 tendencias de experiencia del cliente para 2025 en el sector financiero
La resiliencia empresarial y la experiencia centrada en las necesidades de los clientes son dos de los mayores retos a los que se enfrentan la mayor parte de las organizaciones, independientemente...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/7-tendencias-de-experiencia-del-cliente-para-2025-en-el-sector-financiero
8 Best Practices for Insurance Digital Transformation Maturity in 2023 and Beyond
Digital transformation maturity has progressed significantly in the past decade. In the beginning, many organizations relied on traditional business models and legacy systems. Over time, however,...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/8-best-practices-insurance-digital-transformation-maturity-2023-beyond
Elementi fondamentali per la trasformazione digitale nel settore pubblico
Come si presenta il futuro della trasformazione digitale nella Pubblica Amministrazione? Questo tipo di transizione richiede di ripensare completamente il sistema in termini di visione, esperienza,...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/elementi-fondamentali-per-la-trasformazione-digitale-nel-settore-pubblico
Que signifient les termes Low-code et No-code ?
Le développement Low-code et No-code consiste à créer des applications plus rapidement sans pour autant avoir des connaissances approfondies en codage. Cette méthode est particulièrement importante...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/que-signifient-low-code-et-no-code
PaaS vs SaaS — Quelle est la différence ?
SaaS, PaaS, que signifient ces acronymes ? Laissez-nous vous aider à comprendre l'intérêt de chaque offre cloud pour votre entreprise.   Quelle est la différence entre le SaaS et le PaaS ? Le PaaS,...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/difference-paas-vs-saas
Quali sono gli ostacoli strutturali al cambiamento verso la digitalizzazione dei servizi pubblici?
Chi è rimasto indietro   In tutto il mondo, i governi centrali e locali hanno difficoltà a fornire servizi pubblici digitali. Per passare modelli digital-first, è necessario sapere da dove...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/quali-sono-gli-ostacoli-strutturali-al-cambiamento-verso-la-digitalizzazione-dei-servizi-pubblici-
When It Comes to Digital Strategy, Are You a Leader or Lagger?
Though every industry is different, there is something all companies are dealing with: a quickly changing sales landscape. With the rise of mobile and highly-connected customers, the days of cold...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/when-it-comes-to-digital-strategy-are-you-a-leader-or-lagger-
The Future of Customer Experience? Think Small
How Micro-Engagements are About to Change the Loyalty Landscape I'm sitting at airport terminal gate C74 waiting to board my United flight to San Francisco, and I have a weird thought: I might be...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/the-future-of-customer-experience-think-small
The 3 Key Digital Strategies Every Bank Must Improve
The banking industry is trending up. With greater accountability and transparency in our institutions, customers are finally coming around to their banks. Confidence is being restored and their...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/the-3-key-digital-strategies-every-bank-must-improve
Elevating the Mobile Experience
By now, we've heard of the necessity of creating a good experience for our mobile viewers. Yet, we're not always quite sure where to start or what factors should be considered in the process. As a...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/elevating-the-mobile-experience
The Age of the Customer: The Unstoppable Rise of Customer Experience Management
We have entered a defining moment in customer experience—and most people are barely aware it's happening. The convergence of three very different factors is completely redefining how customers are...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/the-age-of-the-customer-the-unstoppable-rise-of-customer-experience-management
What is the Shift Toward Digital Experience?
Today I Learned: The homepage of your website does not count as your digital presence. If you think about the way people interact with companies today, it’s not just through one website or one...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/what-is-the-shift-toward-digital-experience-
7 Technical Questions to Ask in Your Portal Evaluation
If you are struggling to choose the right web platform for your project, you’re not alone. There are many options to choose from, each claiming to be better than the rest. How do you choose for...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/7-technical-questions-to-ask-in-your-portal-evaluation
Finding the Right Venue for Your Networking Event
It's hard enough to get certain developer types to mingle for even a little while without constantly checking their phones for the best time to make their exit. It can be challenging to plan a...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/finding-the-right-venue-for-your-networking-event
La parola ai Partner: Noema STI
Oggi incontriamo Luigi Caforio, CEO di Noema STI, per scoprire i motivi che l'hanno portato a scegliere Liferay come vendor di riferimento. Nome e cognome Luigi Caforio Professione CEO di Noema...
https://www-cdn.liferay.com/es/web/guest/blog/business-partner-experience/la-parola-ai-partner-noema-sti
O que é Autoatendimento Digital?
O que é autoatendimento digital? Autoatendimento digital ou autoatendimento (de maneira simples em uma definição de menos de 280 caracteres) é o termo abrangente para táticas de atendimento ao...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/o-que-e-autoatendimento-digital
¿Qué es el Autoservicio Digital?
El autoservicio digital o autoservicio (en una definición muy sencilla de 280 caracteres) es el término general para aquellas tácticas de servicio al cliente que dan a los usuarios el poder de...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/que-es-autoservicio-digital
3 Steps to Improving Customer Experience in Insurance
In the race to deliver better customer experiences in the insurance industry, insurance organizations have been pushing hard to get across the finish line but are still lagging behind other...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/3-steps-to-improving-customer-experience-in-insurance
How the US Army Leverages Digital Solutions to Help Soldiers Transition
According to a recent survey conducted by the Pew Research Center, 47% of US soldiers say their transition back into civilian life is very difficult, compared to 21% for pre-9/11 veterans....
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/how-the-us-army-leverages-digital-solutions-to-help-soldiers-transition
5 Critical Statistics to Improve Manufacturing Customer Experience in 2022
Manufacturing can no longer be just about creating physical products--customer demand, technology, and now a global pandemic have upended the industry. For manufacturers to keep ahead of these...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/5-critical-statistics-to-improve-manufacturing-customer-experience-in-2022
5 Key Elements of a Great Customer Portal
It’s no secret that it’s become more challenging than ever to keep customers satisfied: 54% of consumers admit that they have higher expectations when interacting with a business than they did...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/5-key-elements-of-a-great-customer-portal
Warum gerade Hidden Champions auf digitale Kundenportale setzen sollten
Hidden Champions sind dank ihrer extremen Kundenorientierung höchst erfolgreich im Markt unterwegs. Doch wie lange noch? Gilt es doch, die ganz spezielle Art von Kundenbeziehung, die die Hidden...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/warum-gerade-hidden-champions-auf-digitale-kundenportale-setzen-sollten
3 Reasons Why Financial Services Need to Accelerate Digital
“Go Digital or Go Dark” - Companies, irrespective of their sectors, run a great risk in the age of the technological revolution. Consumers prioritise convenience and often will not see the need to...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/financial-services-digital-transformation
La Parola ai Partner: Extra Red
Nome e cognome Giuseppe De Marco Professione CEO Extra Red La tua passione Una sola? Il ciclismo su strada che pratico dall’adolescenza e che mi consente di vivere la natura, di staccare con la...
https://www-cdn.liferay.com/es/web/guest/blog/business-partner-experience/la-parola-ai-partner-extra-red
B2B Commerce: When does Headless make sense
Recently, there has been a lot of discussion and a fair amount of hype around Headless Commerce. But, what does the concept really mean in practice and is it an approach that makes sense for your...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/b2b-commerce-when-does-headless-make-sense
IIoT Data: From Sensing to Predicting with Liferay and Timbergrove
Abstract In this article, we take a step-by-step look at how a successful Industrial Internet of Things (IIoT) project works—from the data origins (e.g., a physical sensor) to data capture,...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/sensing-predicting-iiot-data-liferay-timbergrove
“Best of Breed” oder “Best of Suite”? Bei Customer-Experience-Systemen gilt: “Best of Both”
IT-Verantwortliche und Manager müssen sich beim Design ihrer Software-Architektur im Unternehmen immer wieder die Frage stellen: Entscheide ich mich für eine “Best of Breed” oder “Best of...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/customer-experience-best-of-breed-vs-best-of-suite
Was ist Digital Customer Experience – und warum ist sie wichtig?
Es ist unbestreitbar – eine bessere Customer Experience ist entscheidend für den geschäftlichen Erfolg im B2B und B2C. Doch was genau ist überhaupt Customer Experience – und was ist der Unterschied...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/was-ist-digital-customer-experience
6 Gründe ein Headless CMS zu nutzen
Wer smart ist, verzichtet heutzutage auf den Kopf: „Headless CMS”-Systeme sind der Schlüssel, um digitale Customer Experiences über alle Kanäle hinweg zu ermöglichen. Warum das so ist, erklären wir...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/6-gruende-fuer-headless-cms
5 sinais de que está na hora de substituir seu sistema legado
Saber se está na hora de abandonar um sistema legado ineficiente nem sempre é uma decisão simples. Mesmo quando pesquisas mostram que está na hora de trocar essa tecnologia, nem todas as pessoas da...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/sinais-de-que-esta-na-hora-de-substituir-seu-sistema-legado
Qual a diferença entre CMS, Portal e DXP?
As ferramentas de criação de experiências digitais para clientes vêm evoluindo conforme a mudança nas necessidades dos consumidores. Com isso, elas têm se tornado plataformas de experiência digital...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/diferenca-entre-cms-portal-e-dxp