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Five Retail Technology Upgrades Every Brick-and-Mortar Store Should Make
In the last year, retail companies experienced the sudden and widespread effects of what many are calling the bursting of the “retail bubble.” This has led to numerous store closures and, according...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-five-retail-technology-upgrades-every-brick-and-mortar-store-should-make
Self Service Portal | Liferay
A self-service portal can improve customer experience and free up your employees to concentrate on more complex, higher-value tasks. It’s undeniable that there has been a significant shift when it...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-self-service-portal
2022 Digital Transformation Predictions from a B2B Marketing Executive
Marketers are no strangers to change. You’ve operated in a world where consumer preferences are always shifting, where technology is always evolving, and the market is always moving. This has been...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-2022-digital-transformation-predictions-from-a-b2b-marketing-executive
Turn Your Onboarding Headache Into The Start of a Great Relationship
While COVID-19 may have pushed financial service organizations to digitalize, these companies have no plans of stopping even after COVID’s effects lessen. In fact, 77% of traditional financial...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-turn-your-onboarding-headache-into-the-start-of-a-great-relationship
Buyer Supplier Relationship Management: The Key to Resilient and Efficient Supply Chains
Note: This article was last updated on August 25, 2025, to ensure all information is up-to-date.   Key Takeaways Smarter decision-making for buyers and suppliers. Centralized data and SRM tools...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/-buyer-supplier-relationship-management
Multichannel vs Omnichannel Explained
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date.   Key Takeaways Multichannel marketing reaches customers across several platforms, but each channel...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-multichannel-vs-omnichannel
3 Examples of Successful Digital Transformation in Manufacturing
Note: This article was last updated September 2025. Key Takeaways Digital transformation, through the adoption of advanced technologies, will change the way the manufacturing industry operates....
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-3-examples-successful-digital-transformation-manufacturing
Ways to Improve Customer Service in Banks | Liferay
There are more than 5,000 banks and savings institutions to choose from in the United States, nearly 1,500 banks in Germany, more than 400 in Ireland, and 53 in Australia. Simply put, there’s a lot...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-improve-customer-service-in-banks

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