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Document · By Emily Liu On Oct 20, 2021 3:27 PM

The Ultimate B2B Ecommerce Buyer’s Guide 1 Achieving B2B Commerce Success Did you know that only 5% of B2B goals are actually met according to Business to Community?1 So, the question is,...

Blogs Entry · By Emily Liu On Sep 21, 2021 12:35 PM

By 2025, analysts predict that Industrial Internet of Things (IIoT) will generate an economic value of $3.7 trillion, but not all manufacturers are ready to reap these benefits. In order to...

Blogs Entry · By Emily Liu On Sep 24, 2021 10:08 AM

Note: This article was last updated on August 19, 2025. Key Takeaways Business-to-Business-to-Consumer is a business model where businesses serve end customers through a third party. B2B2C models...

Document · By Emily Liu On Sep 28, 2021 9:28 AM

3Ways to Avoid Scope Creep in Web Portal Projects liferay.com | 1 Failing Projects and Project Scope Creep What was the real reason for the downfall of the Empire’s Death Star? Was it...

Blogs Entry · By Julia Sampaio On Sep 17, 2021 6:58 AM

“No hay peor momento que ahora para ser un CIO promedio” dijo un ejecutivo en una conferencia reciente. Si esa declaración por sí sola no capta la presión que se ejerce sobre un líder tecnológico,...

Blogs Entry · By Emily Liu On Sep 2, 2021 2:03 PM

In addition to deciding whether to buy or build portal software, IT teams have another critical business decision to make: Is it more beneficial to use a point solution for a portal or use a...

Document · By Karim El ghaidi On Sep 15, 2021 7:13 AM

Top Strategies for a Successful Self-Service Portal in Financial Services 1 Introduction As the financial industry assesses the value of digital service solutions, many organizations...

Document · By Karim El ghaidi On Sep 15, 2021 7:07 AM

The State of Digital Transformation in Financial Services in 2022 1 Abstract Implementing lessons learned during the pandemic and meeting new customer demands will be two of the greatest...

Blogs Entry · By Emily Liu On Sep 2, 2021 2:34 PM

For IT teams to deliver the best portal solutions for their customers, partners, agents, and employees, they have to carefully consider how to structure the best solution by asking, “do we build an...

Blogs Entry · By AJ Genzler On Jul 28, 2021 1:16 PM

Abstract In this article, we take a step-by-step look at how a successful Industrial Internet of Things (IIoT) project works—from the data origins (e.g., a physical sensor) to data capture,...

Document · By Emily Liu On Aug 18, 2021 3:18 PM

Why 70% of Digital Transformations Fail liferay.com | 1 Transformation in the Wake of COVID-19 If digital transformation wasn’t originally on the roadmap, then the pandemic forced many ...

Blogs Entry · By Emily Liu On Aug 17, 2021 3:00 PM

“There’s no worse time than now to be an average CIO,” said an executive at a recent conference. If that statement alone doesn’t capture the pressure being placed on a technology leader, then...

Blogs Entry · By Emily Liu On Aug 17, 2021 3:31 PM

The U.S. Navy is one of the most powerful naval forces in the world, with over 870,000 sailors, officers, and specialists. But this impressive workforce also brings with it a daunting challenge: ...

Document · By Jason Chang On Aug 4, 2021 10:32 AM

5 Ways Self-Service is Valuable for Wealth Managers 1 Introduction For decades, the wealth management sector has placed great value on providing clients with personalized service. In return,...

Document · By Jason Chang On Aug 4, 2021 10:24 AM

Outpacing Disruption: 3 Strategies for Mid-Market Wealth Managers 1 An Uncertain Future for the Mid-Market Mid-market firms have built great brands, differentiated from the mega-managers,...

Document · By Jason Chang On Aug 4, 2021 10:13 AM

3 Ways Wealth Managers Can Enhance Their Digital Client Service Strategy 1 Introduction Today’s wealth management industry is at a crossroads. Incumbents who have remained relevant while...

Document · By Emily Liu On Aug 3, 2021 8:20 AM

3 Ways Ecommerce Improves B2B Sales Efficiency liferay.com | 1 Empowering Your Sales Team with B2B Commerce While you might feel the urgency and necessity to adopt ecommerce for your...

Document · By Sylvina Luu On Jul 28, 2021 11:05 PM

Improve Business Efficiency and Customer Experience with Self-Service Portals 1 The Necessity for Self-Service Self-service is no longer a nice-to-have; it is a necessity to serve your...

Document · By Emily Liu On Jul 20, 2021 2:56 PM

3 Ways Ecommerce Improves B2B Customer Lifetime Value liferay.com | 1 Ensuring Long-Term Growth for Your Business The understanding has long been, if you want to increase profits, then you...

Document · By Emily Liu On Jul 20, 2021 2:38 PM

3 Ways to Improve Your NPS with B2B Ecommerce liferay.com | 1 Improving Customer Loyalty 1 Service is the New Sales B2B buyers are increasingly seeking streamlined purchasing experiences, ...

Document · By Emily Liu On Jul 20, 2021 1:38 PM

5 Customer Engagement KPIs That Improve Profitability 1 When it comes time to showcase how customer experience leaders have impacted the business with their customer experience strategies,...

Document · By Junko Teramoto On Jul 8, 2021 2:56 PM

Create Distribution Efficiency with a 360-degree View of Your Customer 1 Introduction Receiving customized recommendations and contents on-demand is the new norm, and that trend is...

Document · By Karim El ghaidi On Jun 23, 2021 7:13 AM

Liferay DXP for Financial Services The Future of Banking 1 Introduction Customer intelligence is a key indicator of the profitability of a financial organization. It’s not enough to offer...

Document · By Karim El ghaidi On Jun 4, 2021 7:40 AM

Place Self Service at the Core of Loan Origination Processes 1 Introduction This whitepaper will address customer portals and the general concept of digital self-service, focusing on the...

Document · By Karim El ghaidi On Jun 4, 2021 7:24 AM

Customer Experience A Critical Differentiator for Financial Organizations 1 Introduction This article will consider how customer behavior in the financial services industry is changing as...

Document · By Anabel von Keitz On May 31, 2021 9:31 AM

A digital reckoning is taking place in the insurance industry. Why self-service technology is integral to the insurance customer journey Self-service and digital technologies do more than...

Document · By Anabel von Keitz On May 28, 2021 8:16 AM

6 Must-Have Features for an Insurance Customer Self-Service Portal 1 Introduction According to a report from Microsoft, 90% of global customers expect brands or organizations to have an...

Document · By Trachelle Tanner On May 26, 2021 10:06 AM

Customer Lifetime Value: Repeat Business is Your Path to Profitability 1 Abstract Many industrial B2B companies don’t understand their customer lifetime value (CLV) or why it’s important....

Document · By Karim El ghaidi On May 11, 2021 12:39 PM

3 Ways Financial Organizations Can Enhance Their Digital Customer Service Strategy 1 Introduction As we move into a post-pandemic world, investing in customer satisfaction will become a...

Document · By Emily Liu On May 6, 2021 6:37 AM

3 Customer Experience Strategies You’re Missing 1 The battlefield to win your customer’s business is fraught with opposition that only seems to grow more powerful by the day. Customer...

Document · By Emily Liu On May 3, 2021 10:18 AM

How You Can Turn Customer Service into a Profit Center Minimize Your Cost-to-Serve While Maximizing Customer Satisfaction liferay.com | 1 Cost to Run Your Customer Support Center QTY DESC...

Web Content Article · By Gilbert Schwartmann On Sep 9, 2021 11:35 AM

George Washington University gw_ci_bsc_2c (1).jpg The Need for a More Efficient System for Researchers Since 1972, the Biostatistics Center (BSC) at the Milken Institute School of Public Health...

Document · By Karim El ghaidi On Apr 16, 2021 10:25 AM

4 Ways for Financial Organizations to Meet Customer Needs While Lowering Cost-to-Serve 1 Introduction In response to pandemic restrictions imposed by governments and businesses worldwide,...

Document · By Junko Teramoto On Apr 15, 2021 11:44 AM

4 Ways Self-Service Helps Insurers Cut Cost and Time 1 What are the Benefits of Self-Service? Today’s Standing out among a competitive industry like insurance is a challenge. The solution...

Document · By Emily Liu On Apr 7, 2021 9:28 AM

4Must-Have Ecommerce Capabilities for Modern B2B Selling liferay.com | 1 Goodbye Clunky Systems, Hello Modern Selling It’s never easy to say goodbye, especially when it comes to a system...

Document · By Emily Liu On Apr 5, 2021 12:04 PM

3 B2B KPIs That Will Make or Break Your Growth 1 While B2B organizations have long been feeling the pressure to go through digital transformation, nothing could have prepared them for the...

Blogs Entry · By Emily Liu On Mar 31, 2021 9:09 AM

Manufacturers are all too accustomed to change. Over the past decade, the industry has been faced with disruption from big data, Industry 4.0, and now, COVID-19. And while it seems like...

Document · By Emily Liu On Mar 24, 2021 9:57 AM

How to Upgrade to Liferay Digital Experience 7.3 from Liferay 6.x Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Upgrade General Timeline ...

Document · By Emily Liu On Mar 19, 2021 10:38 AM

Delivering Business Value: 5 Examples of Liferay Customers Leveraging Liferay Experience Cloud Self-Managed liferay.com | 1 Introduction This booklet provides a look into how Liferay...

Document · By Emily Liu On Mar 17, 2021 5:20 PM

Liferay Digital Experience Platform 7.3 Deployment Checklist Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Reference...