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Blogs Entry · By Christine Reyes On Jun 27, 2017 4:46 AM

Web Portal Design Is Evolving Web portal design has come a long way since the days of static gateways (think AOL or Yahoo). The front-end experience of portals can be beautifully customized and...

Blogs Entry · By Christine Reyes On Jun 23, 2017 9:11 AM

With all the focus today on mobile-first and digital transformation, portals can seem blasé. But many types of portals play an incredibly important role in managing the culture shifts that come...

Blogs Entry · By William Jameson On Jun 26, 2017 10:22 AM

For websites to rank well in today’s search engines, they must be relevant to the topics they cover and popular with visitors. But how does a website, especially in the enterprise, become relevant...

Blogs Entry · By Brett Kobold On Apr 3, 2017 11:35 AM

With web analytics, it is always important to understand how your audience interacts with your content. To get the best results, it is important to ask the right questions. Otherwise, how can you...

Blogs Entry · By Sylvia Assumpção On Jun 26, 2017 4:09 AM

“There’s no such thing as digital strategy anymore. It’s all just strategy.” That’s how Michael MacAuley, our General Manager for UK and Ireland, began his recent address at Share Digital 2017....

Blogs Entry · By Matthew Draper On Jun 23, 2017 4:37 AM

This is part two of a two-part blog series. For information on how to discover your company’s unique pain points, including how to create an effective and honest customer journey map, read Finding...

Blogs Entry · By Matthew Draper On Jun 20, 2017 5:20 AM

Customer loyalty to brands is at an all-time low, with people more willing than ever to leave behind companies in favor of more effective customer service or due to dissatisfaction with their...

Blogs Entry · By Matthew Draper On Jun 8, 2017 4:00 AM

Like the services and products they provide, a customer’s interactions with a business should be a pleasant and helpful experience. However, there are many complications and shortcomings within...