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Blogs Entry · By Emily Liu On Aug 31, 2021 1:14 PM

When we think of producing jaw-dropping ROI for the business, improving customer experience is not always a strategy that comes to mind. In fact, many businesses still view customer experience...

Blogs Entry · By Emily Liu On Oct 7, 2021 8:53 AM

In the face of immense change in the past 18 months, businesses’ need to be agile and pivot quickly has proved to be a critical factor for success now, more than ever. Agile businesses are not...

Blogs Entry · By Emily Liu On Oct 21, 2021 10:20 AM

What can you do in 24 hours? You could fly from LA to Tokyo and back. You could walk the entire island of Manhattan. You could swim across the English Channel. Or you could gain the latest Liferay...

Blogs Entry · By Emily Liu On Oct 7, 2021 11:04 AM

From manufacturer, to supplier, to customer, the success and longevity of each party is tightly connected to each other. So, manufacturers must provide the best experiences to each of their...

Blogs Entry · By Emily Liu On Sep 21, 2021 12:35 PM

By 2025, analysts predict that Industrial Internet of Things (IIoT) will generate an economic value of $3.7 trillion, but not all manufacturers are ready to reap these benefits. In order to...

Blogs Entry · By Emily Liu On Sep 24, 2021 10:08 AM

Note: This article was last updated on August 19, 2025. Key Takeaways Business-to-Business-to-Consumer is a business model where businesses serve end customers through a third party. B2B2C models...

Blogs Entry · By Emily Liu On Sep 2, 2021 2:03 PM

In addition to deciding whether to buy or build portal software, IT teams have another critical business decision to make: Is it more beneficial to use a point solution for a portal or use a...

Blogs Entry · By Emily Liu On Sep 2, 2021 2:34 PM

For IT teams to deliver the best portal solutions for their customers, partners, agents, and employees, they have to carefully consider how to structure the best solution by asking, “do we build an...

Blogs Entry · By Emily Liu On Aug 25, 2021 1:27 PM

Despite the changes brought on by the one pandemic, one benefit shines through: global employee engagement was at an all time high in 2020 at 68%. Why is it that employee engagement, or the level...

Blogs Entry · By AJ Genzler On Jul 28, 2021 1:16 PM

Abstract In this article, we take a step-by-step look at how a successful Industrial Internet of Things (IIoT) project works—from the data origins (e.g., a physical sensor) to data capture,...

Blogs Entry · By Emily Liu On Aug 17, 2021 2:35 PM

When a group of developers huddled together in a conference room of a German hotel to talk about portlet specifications, they wouldn’t have predicted the conversation would be the start to over a...

Blogs Entry · By Emily Liu On Aug 17, 2021 3:00 PM

“There’s no worse time than now to be an average CIO,” said an executive at a recent conference. If that statement alone doesn’t capture the pressure being placed on a technology leader, then...

Blogs Entry · By Emily Liu On Aug 17, 2021 3:31 PM

The U.S. Navy is one of the most powerful naval forces in the world, with over 870,000 sailors, officers, and specialists. But this impressive workforce also brings with it a daunting challenge: ...

Blogs Entry · By Emily Liu On Jul 14, 2021 2:43 PM

It’s no secret that it’s become more challenging than ever to keep customers satisfied: 54% of consumers admit that they have higher expectations when interacting with a business than they did...

Blogs Entry · By Emily Liu On Jul 14, 2021 1:40 PM

According to a recent survey conducted by the Pew Research Center, 47% of US soldiers say their transition back into civilian life is very difficult, compared to 21% for pre-9/11 veterans....

Blogs Entry · By Emily Liu On Jul 14, 2021 1:54 PM

Manufacturing can no longer be just about creating physical products--customer demand, technology, and now a global pandemic have upended the industry. For manufacturers to keep ahead of these...

Blogs Entry · By Emily Liu On Jul 12, 2021 5:58 PM

In the race to deliver better customer experiences in the insurance industry, insurance organizations have been pushing hard to get across the finish line but are still lagging behind other...

Blogs Entry · By Emily Liu On Jun 17, 2021 5:12 AM

Breakups are hard, even when it’s just breaking up with a technology that you’ve come to be comfortable with. Though it isn’t the same as a “traditional” relationship, trying to walk away from an...

Blogs Entry · By Emily Liu On Jun 3, 2021 3:07 PM

At Disney, magical experiences and pixie dust are expected, but not at a global B2B enterprise software company. Matt Poladian, VP of People at Liferay, found that spark in unexpected places when...

Blogs Entry · By Emily Liu On Jun 3, 2021 2:32 PM

“You know how mama eagles train their babies to fly? They throw them out of the nest. If they aren’t able to spread their wings to fly, the mother catches them before they crash and repeats the...

Blogs Entry · By Emily Liu On Mar 31, 2021 9:09 AM

Manufacturers are all too accustomed to change. Over the past decade, the industry has been faced with disruption from big data, Industry 4.0, and now, COVID-19. And while it seems like...

Blogs Entry · By Sylvina Luu On Mar 25, 2021 10:24 AM

Recent trends in digital content and customer experience have seen the marketing technology (MarTech) stack grow in both capabilities and complexity. Solutions such as a digital experience platform...

Blogs Entry · By Emily Liu On Mar 24, 2021 5:43 AM

Note: This article was last updated September 2025. Key Takeaways DXPs (Digital Experience Platforms) emerged due to the need for both CMS and portal functionality to meet changing customer...

Blogs Entry · By Emily Liu On Mar 26, 2021 9:44 AM

It’s dangerous to go on your journey to deliver excellent digital experiences alone! Take this list and analysis of the major Digital Experience Platform (DXP) vendors to guide your exploration. A...

Blogs Entry · By Emily Liu On Feb 24, 2021 8:42 AM

This past year, we’ve had to trade in our commutes to the office and lunch with coworkers for make-shift home offices and loungewear. This mass transition to remote working has forced organizations...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:43 AM

We’re pleased to announce that Liferay has received the highest scores in the 2021 Critical Capabilities for Digital Experience Platforms (DXPs) among evaluated vendors for both B2B and B2E...

Blogs Entry · By Mylena Monte On Jun 25, 2025 9:44 AM

On the outside, our teams may just look like talented developers, marketers, and analysts but dig deep and you’ll find amazing musicians, video editors, and even a flamenco dancer! Our team in...

Blogs Entry · By Emily Liu On Jan 28, 2021 1:48 AM

We’re honored to be recognized again as a Leader in the 2021 Gartner Magic Quadrant for Digital Experience Platforms. This inclusion extends Liferay’s record as the only 11-time Leader since the...

Blogs Entry · By Emily Liu On Jan 28, 2021 6:38 AM

The enterprise cloud computing market has evolved a lot in 2020. Companies are continuing to move workloads from on-premise to the cloud at a rapid pace. At the same time, we see an increase in the...

Blogs Entry · By Emily Liu On Dec 15, 2020 7:41 AM

When we were looking ahead to the future of B2B customer experience last year, we could have never foreseen the massive changes ahead. Many businesses had to quickly change their entire business...

Blogs Entry · By Emily Liu On Dec 14, 2020 1:43 AM

As we wrap up the year, many of us will not be able to celebrate the holidays as usual: hunting for a carefully hidden elf in our Los Angeles office, cheering with wine and panettone in our...

Blogs Entry · By Emily Liu On Dec 14, 2020 8:58 AM

Personalization is not a new concept; however, it’s one that businesses are expected to deliver and compete on. But now businesses are expected to take personalization to the next level, with...

Blogs Entry · By Emily Liu On Dec 7, 2020 8:15 AM

This year has been difficult for many, but as we eagerly await for better, healthier days to come, we want to take this holiday season to reflect back on the many things we’re grateful for in an...

Blogs Entry · By Emily Liu On Nov 23, 2020 7:46 AM

Across industries 81% of customers attempt to solve their own questions first before reaching out to a live representative, according to Harvard Business Review. What these customers are met with...

Blogs Entry · By Emily Liu On Nov 17, 2020 2:03 AM

What is Digital Self-Service? Digital self-service or self-service is the overarching term for customer service tactics that empower users to independently resolve issues or answer questions...

Blogs Entry · By Emily Liu On Sep 2, 2020 5:12 AM

The early 2000s brought us MySpace, the iPod, and The Lord of the Rings movie franchise. At the same time, one developer would also create a framework that could produce multiple websites in a...

Blogs Entry · By Emily Liu On Oct 8, 2020 5:20 AM

On October 9th, 2018 we published a press release announcing the launch of Liferay DXP Cloud. Since then, a lot of things happened and we are excited to celebrate our 2-year anniversary today....

Blogs Entry · By Emily Liu On Oct 4, 2019 4:46 AM

According to Forrester Research, 57% of B2B executives said that their top planned technology investment was for an e-commerce platform; however, deciding which solution to invest in can be...

Blogs Entry · By Emily Liu On Jan 23, 2020 2:54 AM

Even though employees may be present at the office, they might not be putting energy or passion into their work. These disengaged employees are more common than one may think; more than half of...

Blogs Entry · By Emily Liu On Sep 4, 2020 3:13 AM

Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...