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Citizen Experience: 46 Key Statistics Driving the Transformation in the Public Sector

Blogs Entry · By Marta Dueñas González On May 11, 2023 5:24 AM

Note: This article was last updated on September 3, 2025, to ensure all information is up-to-date. Key Takeaways Rising expectations, falling trust: Citizens increasingly want digital,...

Language: English Marketing Blogs: EN US » Digital Strategy Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Government Citizen Portal Cloud Digital Transformation Digital Trends Technology Public Sector Digital Strategy Content Type: Blog Topic: Digital Transformation Digital Strategy Customer Experience
Enhancing the Digital Customer Experience for Telco Organizations

Blogs Entry · By Christoph Ebert On Apr 6, 2023 12:54 AM

The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Customer Centric Telecommunications Content Type: Blog
Top 10 Customer Portal Trends

Blogs Entry · By Anabel von Keitz On Apr 4, 2023 2:15 AM

Keeping customers happy is essential to maintaining a healthy business. But recent disruptions like the global pandemic and economic uncertainty have made that harder than ever to achieve as...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Support Self Service Self Service Portal Customer Experience Digital Trends Content Type: Blog
What’s New with Liferay DXP: Q1 2023 Release

Blogs Entry · By Mylena Monte On Jun 25, 2025 11:34 AM

Welcome to our newest blog post series, where we dive into release information for Liferay DXP, focusing on Architecture, Commerce, and Experience changes. This series highlights the business...

Language: English Marketing Blogs: EN US Marketing Blogs 2021: Liferay Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: B2B Commerce Digital Experience Platform (DXP) B2B B2E Content Type: Blog Topic: Digital Transformation
8 Best Practices for Insurance Digital Transformation Maturity in 2023 and Beyond

Blogs Entry · By Diana Rojas On Mar 20, 2023 1:43 AM

Digital transformation maturity has progressed significantly in the past decade. In the beginning, many organizations relied on traditional business models and legacy systems. Over time, however,...

Language: English Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN US Marketing Blogs Tags: Insurance AI Customer Centric Digital Transformation Content Type: Blog Topic: Digital Transformation
10 Keys to Building the Public Sector Technology Journey

Blogs Entry · By Marta Dueñas González On Mar 1, 2023 3:48 AM

In a context where the Private Sector is having a great influence on all of us, expectations are rising and we expect to have the same capabilities as citizens, businesses, or public employees in...

Language: English Marketing Blogs: EN US » Digital Strategy Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN US Marketing Blogs Tags: Government Integration Platform Citizen Portal Self Service Portal Cloud Digital Transformation Technology Low Code Public Sector Digital Strategy Content Type: Blog Topic: Digital Transformation Digital Strategy Customer Experience
Breaking Barriers: How Low Code is Empowering Business Users in Manufacturing

Blogs Entry · By Christoph Ebert On Mar 1, 2023 1:01 AM

In today’s highly dynamic and competitive marketplace, it’s crucial for manufacturers to be agile and adaptable in order to succeed. Manufacturing organizations need to be able to respond quickly...

Language: English Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Customer Experience B2B Content Type: Blog
7 Customer Experience trends to expect by 2025 in Financial Services

Blogs Entry · By Diana Rojas On Feb 27, 2023 12:13 PM

Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...

Language: English Marketing Blogs: EN US Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Financial Services Customer Experience Digital Trends Content Type: Blog Topic: Customer Experience

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