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Document · By Taru Pöllänen On Oct 14, 2025 12:38 AM

Navigating the Benefits and Challenges of Headless CMS, LCAPs, and DXPs Choosing the Right Platform for Your Customer-Facing Experiences Table of Contents Introduction The (Still)...

Document · By Taru Pöllänen On May 6, 2025 11:52 PM

6 Best Practices to Strengthen Website Security 1 Introduction In 2024, the cost of an average data breach climbed to $4.88 million, due to lost business, reparations, and legal fees — a 10%...

Document · By Emily Liu On Nov 27, 2024 2:14 PM

1 Update Content Quickly and Prioritize Improvements with a Customer Portal A customer portal is only as useful as the information it provides. While customers may default to visiting the...

Document · By Emily Liu On Nov 27, 2024 2:10 PM

1 Streamline Access to Tools and Information with a Unified Customer Portal Your customers expect to have a unified experience when they interact with your business, but delivering unified...

Document · By Emily Liu On Nov 27, 2024 2:07 PM

1 Make it Easy for Customers to Find Answers on Their Own with a Customer Portal If customers are able to find answers to their questions easily and quickly, then this not only makes for a...

Document · By Emily Liu On Nov 27, 2024 2:05 PM

1 Provide Your Customers with the Self-Service Options They Need Using a Customer Portal Customers prefer to use self-service whenever possible and this is now a non-negotiable preference for...

Document · By Emily Liu On Nov 27, 2024 1:56 PM

1 Onboard Customers Faster with a Customer Portal The sooner your customers can start using and seeing success with your product or service, the more likely they are to adopt it into their...

Document · By Christoph Ebert On Oct 10, 2024 8:58 AM

Spotlight on Artificial Intelligence The AI Advantage: Empowering Your Business with Liferay DXP 1 Digital technology is the backbone of the corporate world. If your business wants to remain...

Document · By Emily Liu On Oct 1, 2024 4:49 PM

1 How Can a Supplier Portal Streamline and Digitize Supplier Processes? Without visibility into back-end systems, you may be using manual methods to handle procurement, payment, orders, and...

Document · By Emily Liu On Oct 1, 2024 4:40 PM

1 How Can a Supplier Portal Streamline Tasks with Self-Service? Self-service not only helps your suppliers perform tasks more easily and quickly, but also helps reduce costs and time-to-serve...

Document · By Emily Liu On Oct 1, 2024 4:34 PM

1 How Can a Supplier Portal Help Monitor and Improve Supplier Performance? Since data tends to be siloed in different systems, you may have limited visibility into how well your suppliers are...

Document · By Emily Liu On Oct 1, 2024 4:29 PM

1 How Can a Supplier Portal Streamline Communication and Collaboration? Instead of manually emailing or phoning your suppliers to deliver new updates and request information, provide a single...

Document · By Emily Liu On Oct 1, 2024 4:23 PM

1 How Can a Supplier Portal Streamline Onboarding? Supplier portals can be key tools to effectively prepare your supplier for success, right from the start of their journey. But in order to...

Document · By Taru Pöllänen On Aug 19, 2024 5:42 AM

3 Steps to Accelerate Supplier Processes Using a Digital Experience Platform 1 The Need for Digitization With inflation and rising costs at hand, procurement teams like you are trying to...

Document · By Abigail Pettit On Mar 18, 2024 11:27 AM

Global Trends in Higher Education Digital Transformation 1 Executive Summary Liferay and Canam Research partnered together to understand how digital innovation is happening in universities,...

Document · By Anabel von Keitz On Jul 27, 2023 6:56 AM

Maximizing Efficiency: 6 Best Practices for Manufacturing Customer Portals 1 Introduction As a manufacturer, efficient processes and the right tools to support them have always been...

Document · By Anabel von Keitz On Mar 30, 2023 7:28 AM

Strategies to Unify Customer Experience with a Customer Portal 3 1 Introduction Providing a unified experience that’s intuitive for customers is the foundation for excellent customer...

Document · By Anabel von Keitz On Mar 29, 2023 12:35 AM

Tactics to Improve Discoverability and Search in Customer Portals 3 1 Introduction Imagine trying to navigate through a company’s customer portal to find information on the service you’ve...

Document · By Anabel von Keitz On Mar 29, 2023 12:05 AM

Ways to Streamline the Customer Onboarding Process 5 1 Introduction One of the best ways to retain your customers is to invest in an effective onboarding process that gets them up to speed...

Document · By Anabel von Keitz On Mar 28, 2023 11:50 PM

Tactics to Keep Your Customer Portal Up-to-Date 3 1 Introduction User preferences have shifted drastically over time. In the past few years alone, customers have had to adjust to a global...