Explore the LiferayResource Hub

Document · By Emily Liu On Jun 17, 2020 12:17 PM

3 Crucial Elements Carriers Need for Their Agent Portals 1 Introduction Insurance carriers must recognize the strategic role their agents and brokers can play in acquiring new...

Document · By Emily Liu On May 22, 2020 10:13 AM

Why Self-Service is Essential for Customer Web Portals Guide and Strategies for Customer Self-Service 1 Introduction Customers are becoming more self-sufficient and empowered than ever with ...

Document · By Emily Liu On May 18, 2020 9:12 AM

How to Get Buy-In for a Customer Self-Service Web Portal Making Your Case to IT Decision Makers 1 Introduction While customer experience leaders are seeing the benefit and the need to...

Document · By Emily Liu On May 12, 2020 10:24 AM

6 Best Practices for IT Leaders to Enable Effective Self-Service 1 Introduction Gartner predicts that by 2022: 85% of all customer service interactions will start with self-service. ...

Document · By Emily Liu On May 12, 2020 10:15 AM

3 Ways to Enhance Your Digital Customer Service Strategy Guide and Best Practices 1 Introduction With the majority of businesses having to close down their in-person operations during the...

Document · By Emily Liu On Apr 14, 2020 3:31 PM

Brought to you by Liferay F r o m t h e e d i t o r s o f D i g i t a l C o m m e r c e 3 6 0 B 2 B FLASH REPORT: HOW B2B BUYERS AND SELLERS ARE MANAGING THE CORONAVIRUS CRISIS Data,...

Document · By Emily Liu On Mar 6, 2020 7:38 AM

Why Using a B2C Platform for Your B2B E-Commerce is a Bad Idea 1 What do Companies Need in Order to Compete in B2B Commerce Today? Many companies started their first foray into B2B digital...

Document · By Jamie Woolley On Dec 2, 2019 3:52 AM

How to Accelerate Customer Experience Transformation in Insurance IDC InfoBrief sponsored by Liferay | May 2021 | Ignacio Cobisa, Senior Research Analyst Executive Summary • IDC estimates...

Document · By Sarah Stone On Nov 7, 2019 2:43 PM

How Businesses Can Win in an API Economy Table of Contents Introduction � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 1 Welcome to the API Economy � � � � � � � � � � � �...

Document · By Christine Reyes On Sep 19, 2019 2:57 PM

B2B E-Commerce RFP Kit/B2B E-Commerce RFP Template by Liferay.xlsx Instructions B2B E-Commerce: Request for Proposal Instructions Fill in the Vendor Response column with a...

Document · By Emily Liu On Sep 5, 2019 2:45 PM

How Manufacturers can Enhance Customer Experience Through Data and Insights Table of Contents Struggling to Deliver Better Customer Experience � � 1 Data, Data, Data � � � � � � � � � � �...

Document · By Emily Liu On Aug 8, 2019 2:46 PM

The Four Stages of Intranet Maturity Evolving Your Intranet for the Future of Work 1 Fears of unemployment due to technological takeovers have existed since the Industrial Revolution and...

Document · By Christine Reyes On Jul 26, 2019 9:05 AM

How to Use Your E-Commerce Site to Empower Your Sales Team 1 The Demand for Self Service Commerce The increasing popularity of self service commerce with B2B buyers is undeniable. ...

Document · By Emily Liu On Jun 27, 2019 1:27 PM

Transforming the Manufacturing Industry with Liferay Digital Experience Platform 1 Digital Disruption in the Manufacturing Industry Digital transformation for manufacturers not only...

Document · By Emily Liu On Jun 19, 2019 7:39 AM

6 Crucial Technologies for Successful Personalization at Scale 1 It’s already challenging enough for businesses to be able to stand out and differentiate themselves amidst cut-throat...

Document · By María Sánchez On Jun 14, 2019 2:57 AM

How to Become an Insurance Innovator with Liferay DXP 1 The Insurance Market’s Digital Future In 2018, a PWC industry report1 indicated that 44% of those surveyed did not believe existing...

Document · By Sarah Stone On May 6, 2019 9:16 AM

Welcoming the Omnichannel Insurer’s Arrival: A Look at the Insurance Industry’s Next Digital Move 1 Omnichannel is no longer just a tech industry buzzword. Insurers are increasingly ...

Document · By Sarah Stone On May 3, 2019 9:24 AM

How to Unify Your Global Workforce with an Effective Intranet Table of Contents Addressing Three Challenges of a Global Workforce � � � �1 Loss in Productivity Due to Siloed Information � � �...

Document · By Sarah McGuirk On Apr 29, 2019 1:41 AM

Manufacturing’s Digital Awakening How Digital Platforms Can Help to Enable Next-Gen Experiences An interview with rAghurAm Joshi 1 Liferay asks five questions to manufacturing expert ...

Document · By Emily Liu On Apr 22, 2019 11:11 AM

Creating a Culture of Collaboration with Liferay DXP Overcoming Three Major Enterprise Roadblocks 1 Introduction Your developers are based in China, your designers work remotely and your ...