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Grundlegende Elemente für die digitale Transformation der öffentlichen Verwaltung
Der Digitalisierungsdruck in der öffentlichen Verwaltung ist hoch: Durch das Onlinezugangsgesetz (OZG) ist die öffentliche Verwaltung dazu verpflichtet, bestimmte Verwaltungsleistungen über...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/digitale-transformation-oeffentlichen-verwaltung
3 táticas para líderes de CX reduzirem os custos de atendimento ao cliente
A pandemia tornou os clientes mais seletivos quando se trata das experiências digitais que desejam receber, revelando que mais de 60% dos clientes irão embora após uma experiência ruim, um aumento...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/3-taticas-para-lideres-de-cx-reduzirem-os-custos-de-atendimento-ao-cliente
What are the structural barriers to change towards digital public services?
Fallen Behind Around the world, central and local governments are struggling with providing digital public services. To move towards digital-first models, it is necessary to know where to start and...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/what-are-the-structural-barriers-to-change-towards-digital-public-services-
Digitalização da Cadeia de suprimentos
Muito tem sido falado sobre o futuro do setor industrial, mas as interrupções na cadeia de suprimentos associadas à pandemia alteraram bastante o conteúdo dessas discussões. No que parecia ser...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/digitalizacao-da-cadeia-de-suprimentos

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