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3 tácticas para que los equipos de TI reduzcan los costes de atención al cliente
Con el aumento de los costes de la inflación y las crecientes expectativas de los clientes, ofrecerles experiencias eficaces es cada vez más costoso y requiere más tiempo. Pero esto no es sólo una...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/3-tacticas-para-que-los-equipos-de-ti-reduzcan-los-costes-de-atencion-al-cliente
Financial Services Transformation | Liferay
New technologies have had a huge impact on the financial services market in recent years. When the pandemic began in early 2020, financial service firms were forced to focus on digitalisation....
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/digital-transformation-in-financial-services
¿Necesitan las administraciones y los gobiernos pensar también en la experiencia del cliente?
¿La experiencia del cliente también es importante en el sector público? Sí, por muchas razones. Aquí te daremos una visión general. Hacer que la información esté disponible Para muchas empresas,...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/-necesitan-las-administraciones-y-los-gobiernos-pensar-tambien-en-la-experiencia-del-cliente-
Drive Success With B2B Customer Journey Mapping I Liferay
What is Customer Journey Mapping? Customer journey mapping is the process of producing a visual tale of your brand’s customer experience. This activity aids companies in putting themselves in the...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/b2b-customer-journey-mapping
5 Dados importantes para experiência do cliente no setor industrial em 2022
O setor industrial não pode ser resumido apenas à criação de produtos físicos. As demandas dos clientes, as novas tecnologias e, agora, a pandemia global, revolucionaram a indústria. Para as...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/5-dados-importantes-para-experiencia-do-cliente-no-setor-industrial
Wie lässt sich das Cross-Selling bei Versicherungen personalisieren?
Die Kundenakquise ist die treibende Kraft eines jeden Unternehmens – das gilt besonders für Versicherungen. Das liegt daran, dass Versicherer mehr für die Kundenakquise ausgeben als jede andere...
https://www-cdn.liferay.com/es/web/guest/blog/business-partner-experience/wie-lasst-sich-das-cross-selling-bei-versicherungen-personalisieren-
19 Statistiken zur Verbesserung der Customer Experience in der Finanzbranche in 2022
Wie viele andere Branchen steht auch die Finanzbranche unter dem Druck, ihre Dienstleistungen und Angebote zu modernisieren, um jüngere und technisch versiertere Kunden an sich zu binden. Diese...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/19-statistiken-zur-verbesserung-der-customer-experience-in-der-finanzbranche-in-2022
Conheça a rotina do nosso escritório no Chile
Fundada na Califórnia, Estados Unidos, a Liferay, atualmente, conta com mais de 1.200 colaboradores distribuídos em 19 países. Entre os 23 escritórios no mundo todo, temos 3 escritórios e...
https://www-cdn.liferay.com/es/web/guest/blog/liferay-experience/conheca-a-rotina-do-nosso-escritorio-no-chile
Conheça o time de Incident Management
Nos últimos anos, com o desenvolvimento cada vez mais veloz de tecnologias inovadoras, a criação de softwares e aplicativos capazes de atender às mais variadas demandas do mercado tornou-se uma...
https://www-cdn.liferay.com/es/web/guest/blog/liferay-experience/conheca-o-time-de-incident-management
5 estadísticas críticas para mejorar la experiencia del cliente en la fabricación en 2022
El sector de manufacturing ya no puede limitarse a la creación de productos físicos: la demanda de los clientes, la tecnología y, ahora, una pandemia mundial han cambiado el sector. Para que los...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/5-estadisticas-criticas-para-mejorar-la-experiencia-del-cliente-en-la-fabricacion-en-2022
Transformação Digital em Empresas de Gestão do Patrimônio
A transformação digital já chegou para o setor de Gestão do Patrimônio e as mudanças no comportamento do cliente já estão em curso. Além disso, a competição neste segmento está aumentando, junto...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/transformacao-digital-em-empresas-de-gestao-do-patrimonio
Optimise Customer Experience in B2B2C Ecommerce
Advances in technology and digitalisation have increasingly blurred the lines between B2B and B2C businesses. Now manufacturers, professional service providers, and wholesalers are increasingly...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/b2b2c-ecommerce-cx
How to Personalize Cross Selling Insurance
Customer acquisition is the driving force of any business, but it is especially noteworthy in the insurance sector. That’s because insurers spend more on customer acquisition than any other...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/cross-selling-insurance
3 Ways Liferay Makes B2B Ordering Easier for Manufacturers
When your customers need to purchase a spare or replacement part, how long does it take them? Do your customers go through a tedious aftersales process and navigate to a catalog PDF in their...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/liferay-b2b-ordering-for-manufacturers
Efficient Spare Part Handling in Manufacturing
In many ways, the manufacturing industry is itself a machine, full of moving parts and highly dependent on precise solutions to keep processes running smoothly. When any one of those processes is...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/efficient-spare-part-handling-manufacturing
19 Stats to Improve B2B Financial Customer Experience in 2022
Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/19-stats-to-improve-b2b-financial-customer-experience-in-2022
Versicherungsmärkte im Wandel – die Relevanz von DXPs
Wir hatten die Gelegenheit mit den Podcast-Hosts Herbert Jansky und Dominik Badarne eine gemeinsame Folge des Insurance Monday Podcast aufzunehmen. Im Insurance Monday Podcast sprechen Herbert...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/versicherungsmaerkte-im-wandel-die-relevanz-von-dxps
Thinking Beyond the Campus: Leveraging Existing Technology to Improve the Student Experience
Universities across Australia are facing a common challenge: students are raising their digital standards, and institutions are racing to keep up. A report by Great State reveals that 91% of...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/leveraging-existing-technology-to-improve-student-experience
Encouraging Collaboration and Innovation: The Impact of Digital Transformation on Research
From online databases that make accessing journals easier to advanced data analysis software that allows researchers to process complex datasets with unprecedented speed, digital tools have been...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/encouraging-collaboration-and-innovation-the-impact-of-digital-transformation-on-research
Desmistificando a IA – Uma introdução para os negócios
Já se foi o tempo em que a inteligência artificial (IA) era apenas uma fantasia futurista de filmes de ficção científica. Atualmente, a IA está presente em nossa vida cotidiana, muitas vezes...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/desmistificando-a-ia-uma-introducao-para-os-negocios

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