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3 façons de réduire les coûts du service client pour les responsables de l'Expérience Client (CX)
Depuis la pandémie, les clients sont plus sélectifs concernant leurs expériences digitales. Plus de 60 % d'entre eux ne feront plus de nouvelle tentative après une seule mauvaise expérience, soit...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/3-facons-de-reduire-les-couts-du-service-client
10 Elementi chiave per costruire il percorso tecnologico del settore pubblico
In un contesto in cui tutti siamo fortemente influenzati dal settore privato, le aspettative si alzano e si richiedono le stesse funzionalità anche come cittadini, imprese o dipendenti del settore...
https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/10-elementi-chiave-per-costruire-il-percorso-tecnologico-del-settore-pubblico
Top 10 Customer Portal Trends
Keeping customers happy is essential to maintaining a healthy business. But recent disruptions like the global pandemic and economic uncertainty have made that harder than ever to achieve as...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/top-10-customer-portal-trends
Enhancing the Digital Customer Experience for Telco Organizations
The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...
https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/enhancing-digital-customer-experience-for-telco-organizations

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