Liferay is committed to delivering excellence through a culture of continuous improvement and operational integrity. Our attainment of the ISO 9001:2015 certification (Certificate No. KAQM202604013) underscores our dedication to providing products and services that consistently meet customer requirements and exceed industry standards for quality.

Our Approach to Quality

At Liferay, quality is a fundamental principle integrated into our entire organizational lifecycle. Our Quality Management System (QMS) is verified by KVQA Assessment Pvt. Ltd., an organization accredited by the United Accreditation Foundation (UAF). This accreditation is internationally recognized through the International Accreditation Forum (IAF) and the Asia Pacific Accreditation Cooperation (APAC), ensuring our quality standards meet global expectations.

Scope of Certification

Our Quality Management System applies to the core of what we do. The scope of our ISO 9001:2015 certification encompasses:

• Platform Lifecycle: The design, development, delivery, and support of the Liferay Digital Experience Platform (DXP).

   

• Deployment Models: Coverage for our SaaS and PaaS deployment models, as well as Liferay DXP Cloud.

   

• Global Services: All associated professional services, including training, consulting, and enterprise support performed by our global operations.

   

Principles of Our Quality Management System

Liferay adheres to the ISO 9001 framework to ensure our global operations are resilient and value-driven:

• Customer Centricity: We align our processes to consistently meet the requirements for Liferay DXP and its associated services.

   

• Process Optimization: We maintain standardized workflows to ensure the reliability of our SaaS, PaaS, and Cloud offerings.

   

• Continuous Improvement: We undergo annual surveillance audits to ensure our QMS remains effective and evolves with the needs of our enterprise clients.

   

Governance and Oversight

Liferay’s QMS is subject to rigorous oversight. Our certification remains valid through successful completion of regular surveillance audits, with our next review scheduled for March 2027. This commitment to external validation ensures that quality is prioritized at the highest levels of the organization.

Trust Through Transparency

Our ISO 9001 certification is a testament to our reliability as a partner. We believe that transparency in our quality processes—from initial registration on April 10, 2026, through our ongoing recertification cycles—builds the foundation of trust necessary for long-term collaboration.