ホーム
 / 
ブログ
 / 
Customer Experience
Self Service Banking Blog Header.jpg
Self Service Banking: How B2B and B2C Customers See Self Service
How do customers view self service banking? Let’s explore this option from both B2C and B2B perspectives.
読了時間: 6 分
2022/08/08
Minimizing-Unplanned–Downtime-Manufacturing.jpg
Minimizing Unplanned Downtime: How to Support Your Manufacturing Customers
Your manufacturing customers constantly face unplanned downtime. Help them overcome significant costs by minimizing downtime with a customer portal.
読了時間: 4 分
2022/07/05
shutterstock_1239969316-min.jpg
Buy or Build? Which Customer Engagement Portal is Right for You?
Ready to attract loyal, long-term users? It's time to get a customer engagement portal. Let’s take a look at how..
読了時間: 3 分
2022/06/13
pexels-werner-pfennig-6949931 (1).jpg
Do Administrations and Governments Need to Think about Customer Experience Too?
Is customer experience also important in the public sector? Yes. We explain in this blog.
読了時間: 3 分
2022/06/01
Digital_Transformation_Examples_in_Manufacturing.jpg
3 Examples of Successful Digital Transformation in Manufacturing
3 real-world examples of digital transformation in the manufacturing industry: Airbus, Macdon, Mueller Inc.
読了時間: 7 分
2022/05/20
Improve B2B Financial Customer Experience.jpg
19 Stats to Improve B2B Financial Customer Experience in 2022
What can commercial businesses do to retain their clients and extend that customer journey?
読了時間: 2 分
2022/05/12

Want more Digital Experience Insights and news?

Efficient-Spare-Part-Handling-in–Manufacturing-blog.jpg
Efficient Spare Part Handling in Manufacturing
Learn how manufacturers can turn spare part handling into a seamless system – with a customer self-service portal.
読了時間: 4 分
2022/05/09
How IT Leaders Can Reduce Customer Service Costs.jpg
3 Tactics for IT Teams to Reduce Customer Service Costs
Here are 3 ways IT teams can cut costs without sacrificing the quality of the experience being delivered. 
読了時間: 2 分
2022/05/02
B2B Ordering for Manufacturers (1).jpg
3 Ways Liferay Makes B2B Ordering Easier for Manufacturers
Make spare parts ordering easier for B2B buyers and increase revenue with Liferay.
読了時間: 2 分
2022/04/29
How to Personalize Cross-Selling Insurance.jpg
How to Personalize Cross Selling Insurance
Cross selling insurance is an effective way to increase revenue and deliver more value to customers. Here’s what you need to know.
読了時間: 4 分
2022/04/29
7623ba1c-41e6-4ed2-9f9c-4ca830765633
Three Characteristics of Digital Experience Platforms
What is a Digital Experience Platform, and what three characteristics define and shape this innovative technology? We answer these questions and more.
読了時間: 4 分
2022/04/27
How CX Leaders Can Reduce Customer Service Costs.jpg
3 Tactics for CX Leaders to Reduce Customer Service Costs
Here are 3 tactics that will help not only reduce cost-to-serve, but also improve the quality of service delivered.
読了時間: 2 分
2022/04/25

Want more Digital Experience Insights and news?