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[Infografik] So machen Behörden E-Government zu einem digitalen Erlebnis
Das Urteil ist klar und lautet: Während viele Unternehmen um die Bedeutung der digitalen Customer Experience wissen, hat die öffentliche Hand bisher nur zögerlich ähnliche Taktiken für ihre Kunden,...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/-infografik-so-machen-behorden-e-government-zu-einem-digitalen-erlebnis
La Parola ai Partner: Intesys
Oggi incontriamo Alessandro Caso, Partner di Intesys, per scoprire i motivi che l'hanno portato a scegliere Liferay come vendor di riferimento. Nome e cognome Alessandro Caso Professione Digital...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/la-parola-ai-partner-intesys
La Parola ai Partner: Innexa
Oggi incontriamo Stefano Lamon, CEO di Innexa, per scoprire i motivi che l'hanno portato a scegliere Liferay come vendor di riferimento. Nome e cognome Stefano Lamon Professione CEO di Innexa La...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/la-parola-ai-partner-innexa
5 Reasons Why Manufacturers Need to Accelerate Digital
There was a time in the past when operational efficiency was the sole concern of manufacturing enterprises. A year into the COVID-19 pandemic, those concerns have only exacerbated, with restricted...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/5-reasons-why-manufacturers-need-to-accelerate-digital
Re-Engage Employees in a Post-COVID World
As employees begin going back into the office and other places begin to reopen as normal, workers are not always going to be as enthusiastic for that to happen as their employers might have hoped....
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/re-engage-employees-in-a-post-covid-world
4 Ways to Optimise B2B Customer Experience with Self-Service Portals
There are significant differences between the purchase journeys of B2C and B2B customers. Self-service is an option that has been around in B2C retail circles for quite some time but up until...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/optimise-b2b-customer-experience
6 Técnicas de análisis de datos útiles para empresas
Es un hecho que las organizaciones hoy se están ahogando debido al volúmen de datos que tienen a su alcance provenientes de canales como websites, aplicaciones móviles, portales, redes sociales,...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/6-tecnicas-de-analisis-de-datos-utiles-para-empresas
5 Previsioni sulla Customer Experience per il Settore Manifatturiero
Ai produttori viene sempre di più richiesto di integrare la centralità del cliente nei cicli di vita di prodotti, clienti e servizi. Poiché le aspettative dei clienti continuano a evolversi, le...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/5-previsioni-sulla-customer-experience-per-il-settore-manifatturiero
Top 5 Customer Portal Examples 2020
How much does a single negative experience cost your business? Research has shown that people are willing to pay on average $1,506 to cancel contracts early, due to a single bad experience. In...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/top-5-customer-portal-examples-2020
Turn Your B2B Portal into a Competitive Advantage
While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalised and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/turn-your-b2b-portal-into-a-competitive-advantage
Turn Your B2B Portal into a Competitive Advantage
While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalized and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/turn-your-b2b-portal-into-a-competitive-advanta-1
5 Previsões para o Setor de Manufatura
  As empresas de manufatura estão cada vez mais sendo demandadas para integrar o “customer centricity” com os ciclos de vida do produto, cliente e serviço. À medida que as expectativas dos...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/5-previsoes-para-o-setor-de-manufatura
La Experiencia del Cliente como Criterio de Diferenciación
Los últimos años fueron marcados por transformaciones exponenciales en segmentos diferentes de la sociedad. Cambió la manera en cómo las personas adquieren conocimiento, cómo se trasladan en las...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/la-experiencia-del-cliente-como-criterio-de-diferenciacion
Problemi di comunicazione? Si risolvono con un'intranet efficiente
Da sempre ci impegniamo per potenziare le funzionalità della nostra piattaforma di digital experience, per sviluppare Intranet intuitive ed efficaci basate su software Open Source. A supportarci,...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/problemi-di-comunicazione-si-risolvono-con-un-intranet-efficiente
Cómo Personalizar Experiencias a Escala
Personalización no es un concepto nuevo, pero se ha convertido en una regla para la experiencia del cliente. Entre los millennials y la generación Z que han contestado una encuesta reciente, el 75%...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/como-personalizar-experiencias-a-escala