Empower your customers to resolve their own issues without the help of a live representative. With native Knowledge Base Management, Liferay helps you launch an intuitive self-service portal that keeps your customers happy.
Manage knowledge faster with publishing workflows and approvals for your knowledge base.
Surface more relevant content with personalization for every customer group.
Enable your customers to easily manage and update their account information.
Measure self-service adoption and find areas for improvement with an integrated analytics solution.