Digital Experience Solutions for Manufacturers and Distributors

Scale growth and meet new customer expectations with modern digital experiences.

Digital Experience Solutions for Manufacturers to Drive Growth & Encourage Loyalty

B2B Commerce

Deliver superior customer experiences, support complex B2B requirements, and drive adoption of your online sales channels utilizing digital experience tools with powerful commerce capabilities.

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Distributor & Supplier Portal

Equip your distributors and suppliers to maximize their sales with easy access to critical knowledge and documentation, branding guidance, and product information.

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Self-Service Customer Portal

Improve customer loyalty and reduce cost-to-serve with a self-service portal that streamlines processes and empower customers to manage their accounts, access knowledge, and solve problems independently.

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Integration Platform

Connect all your data sources and easily integrate into backend systems like your ERP, PIM, CRM, to provide a unified view of accurate, real-time data on one platform.

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Airbus decreased their number of service desk incidents by 30% after launching a user-centric customer portal that was quickly adopted.

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A Strategic Way to Guarantee Competitive Advantage and Long-term Growth

To grow in today's tough market, manufacturers have to deliver effortless digital experiences that customers and business partners can’t walk away from. The time to get ahead of the competition and scale revenue with an innovative digital experience strategy is now.

Meet Today’s Customer Expectations

Leverage powerful content management and site experience capabilities to deliver modern, efficient, and accessible ecommerce experiences to your increasingly tech savvy B2B buyers who expect B2C-like, effortless experiences.

Support Complex B2B Use Cases

Regardless of your business model, you don't have to sacrifice quality of digital experiences in order to support complex B2B buying requirements. Liferay's Digital Commerce platform supports multi-faceted B2B use cases while putting experience first.

Automate Your Business

Improve sales efficiency, reduce cost-to-serve, and increase customer satisfaction by streamlining manual processes and leveraging integrations. Automated workflows, integrations, and connectors will give you a 360° view of your business and your customers on one platform.

Scale Revenue Growth

Take advantage of multiple-site catalogs, multi-store support, and other advanced site experience capabilities to test new business models, support B2B2B stores for distributors, or quickly stand up microsites and try new channels. With Liferay, you’ll have the agility to scale growth and react quickly to market changes.

Empower Customers and Distributors

You can provide the tools needed to ensure customer loyalty and successful distributor relationships with portals designed for your industry. Empower customers to manage their accounts and solve problems independently. Distributors can access manuals and product information, automate warranty registration, and provide claim reports in a portal that's built specifically for them.

Drive Digital Commerce Adoption

Improve your adoption rate by providing efficient user experiences, support for web and mobile ordering, easy access to product and order information, helpful product collateral, and seamless order confirmation and fulfillment. Take advantage of your growing online sales channel as an opportunity to scale revenue generation.