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¿Por qué el sector de seguros necesita ser omnicanal?
¿Crees que la omnicanalidad es solo una palabra de moda del sector tecnológico? Piénsalo una vez más. Las aseguradoras recurren cada vez más a las experiencias personalizadas y omnicanal,...
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/-por-que-el-sector-de-seguros-necesita-ser-omnicanal-
Quais os Princípios do Customer Success?
Os modelos de negócios vivem a era da recorrência, um momento em que tudo que se produz tem potencial para ser comercializado como um serviço. Isso está evidente no âmbito do software - nas...
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/quais-os-principios-do-customer-success-
5 Signs It’s Time to Break Up With Your Legacy Systems
Breakups are hard, even when it’s just breaking up with a technology that you’ve come to be comfortable with. Though it isn’t the same as a “traditional” relationship, trying to walk away from an...
https://www-cdn.liferay.com/pt/web/guest/blog/current-experiences/5-signs-it-s-time-to-break-up-with-your-legacy-systems
4 formas de mejorar la CX con el autoservicio digital
Según Harvard Business Review, en la mayoría de sectores, el 81% de los clientes intentan resolver sus propias preguntas antes de ponerse en contacto con un representante en directo. La facilidad o...
https://www-cdn.liferay.com/pt/web/guest/blog/current-experiences/4-formas-de-mejorar-la-cx-con-el-autoservicio-digital
Prof. Dr. Gunter Dueck zu Digitalisierung und New Work: New Normal oder lieber Old Normal?
Wie etablieren sich New Work und Digitalisierung in unserer Arbeitswelt? Eine Frage, auf die man vor eineinhalb Jahren eine völlig andere Antwort erhalten hätte als heute. In letzten knapp 14...
https://www-cdn.liferay.com/pt/web/guest/blog/current-experiences/prof-dr-gunter-dueck-zu-digitalisierung-und-new-work-new-normal-oder-lieber-old-normal-
From Disney to Liferay How an HR Leader Found Magic in Unexpected Places
At Disney, magical experiences and pixie dust are expected, but not at a global B2B enterprise software company. Matt Poladian, VP of People at Liferay, found that spark in unexpected places when...
https://www-cdn.liferay.com/pt/web/guest/blog/liferay-experience/from-disney-to-liferay-how-an-hr-leader-found-magic-in-unexpected-places
Warum sich die Arbeit mit Daten im IoT grundlegend ändern muss
Das Internet of Things (IoT) ist schon lange der “Technologie-Hype”-Phase entwachsen. Inzwischen konzentrieren sich Unternehmen, die IoT-Uses-Cases implementieren, zunehmend auf die handfesten...
https://www-cdn.liferay.com/pt/web/guest/blog/current-experiences/warum-sich-die-arbeit-mit-daten-im-iot-grundlegend-andern-muss
From Intern to Full-Time Employee at Liferay: An Inside Look at this IT Company
“You know how mama eagles train their babies to fly? They throw them out of the nest. If they aren’t able to spread their wings to fly, the mother catches them before they crash and repeats the...
https://www-cdn.liferay.com/pt/web/guest/blog/liferay-experience/from-intern-to-full-time-employee-at-liferay-an-inside-look-at-this-it-company