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5 Signs It's Time to Break Up with Your Customer Portal

Blogs Entry · By Abigail Pettit On Feb 9, 2023 7:46 AM

1. Your Customer Service Team is Overwhelmed. Customers are submitting more tickets or calls than your customer service team can handle, many of which for what should be straightforward...

Language: English Marketing Blogs: EN US Marketing Blogs 2021: Customer Experience Marketing Blogs Regions: EN US Marketing Blogs Tags: Customer Portal Integration B2B Content Type: Blog Topic: Customer Experience
Foundational Elements for Public Sector Digital Transformation

Blogs Entry · By Marta Dueñas González On Nov 16, 2022 5:15 AM

Public administration recently experienced unprecedented digital acceleration due to the pandemic, which created a period of urgency for the implementation of online services. Now, the challenge is...

Language: English Marketing Blogs: EN US » Digital Strategy Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN US Marketing Blogs Tags: Government Citizen Portal Customer Experience Public Sector Content Type: Blog Topic: Digital Transformation Digital Strategy Customer Experience
What are the structural barriers to change towards digital public services?

Blogs Entry · By Marta Dueñas González On Oct 24, 2022 3:45 AM

Fallen Behind Around the world, central and local governments are struggling with providing digital public services. To move towards digital-first models, it is necessary to know where to start and...

Language: English Marketing Blogs: EN US » Digital Strategy Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN US Marketing Blogs Tags: Government Citizen Portal Customer Experience Public Sector Content Type: Blog Topic: Digital Transformation Digital Strategy Customer Experience
5 Ways Customer Engagement Increases Profitability

Document · By Emily Liu On Feb 28, 2022 5:35 PM

5Ways to Use Customer Engagement to Increase Profitability liferay.com | 2 How to Increase Long-Term Profitability B2B sellers are encountering numerous roadblocks in their efforts to ...

Category List Filter: Resources Industry: Manufacturing Language: English Regions: Europe Content Type: Ebook Solution: Customer Portal Topic: Customer Experience Year: 2022
Manufacturing Excellence – 5 Inspiring B2B Solutions Built with Liferay

Document · By Christoph Ebert On Feb 18, 2022 5:33 AM

5MANUFACTURING EXCELLENCE 5 Inspiring B2B Solutions Built with liferay.com | 1 By 2023, manufacturers will double digital revenue, compared to 2020. Spending on digital transformation...

Category List Filter: Resources Industry: Manufacturing Language: English Content Type: Ebook Solution: Customer Portal Digital Commerce Website Intranet Topic: Digital Transformation Customer Experience
The State of Digital Transformation in Wealth Management - 2023

Blogs Entry · By Jason Chang On Jan 31, 2022 4:03 PM

Continued Post-Pandemic Market Uncertainty It’s an understatement to say that the wealth management industry is in the midst of significant change. Between digital transformation and the Great...

Language: English Marketing Blogs: EN US » Customer Experience Marketing Blogs 2021: Current Experiences Marketing Blogs Regions: EN US Marketing Blogs Tags: Financial Services Customer Portal Partner Portal Employee Experience Digital Transformation Content Type: Blog Topic: Digital Transformation Customer Experience

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