Privacy Policy

This privacy policy applies to (www.liferay.com) owned and operated by Liferay, Inc. ("Liferay").

Liferay Cloud, Inc., Liferay, Inc. and its affiliates ("Liferay") are committed to the privacy of the users of our website. This Privacy Policy was created to inform you of our Personal Information (as defined below) handling practices for the Liferay website (www.liferay.com). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Any Personal Information provided to us will be treated according to the terms of this Privacy Policy. Please note that when you submit information via the website, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy and therefore, we encourage you to read this entire Privacy Policy before submitting any information and/or using the website.

EU – U.S. Data Privacy Framework with UK Extension and Swiss-U.S. Data Privacy Framework

Liferay, Inc. and Liferay Cloud , Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Liferay has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) under the UK Extension to the EU-U.S. DPF.

Liferay, Inc. and Liferay Cloud, Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. Liferay is responsible for the processing of personal data it receives, under the DPF, and subsequently transfers to a third party acting as an agent on its behalf.

Liferay complies with the DPF Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions.

The Federal Trade Commission has jurisdiction over Liferay’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. In certain situations, Liferay may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Liferay commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feedback-form.truste.com/watchdog/request for more information or to file a complaint. These dispute resolution services are provided at no cost to you.

For complaints regarding DPF compliance not resolved by any of the other DPF mechanisms, you have the
possibility, under certain conditions, to invoke binding arbitration. Further information can be found on the
official DPF website.

Collection and use of your Personal Information

When you visit our website and choose to create an account, we will collect your personal information. "Personal Information" shall mean any information that can be used to identify an individual, and may include, but not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested.

This Privacy Policy does not apply to Liferay's processing of personal data relating to employees, prospective employees or contract workers. If you are a Liferay employee or contract worker, please refer to the "Employee Privacy Policy" that is available from the HR Department. If you are a prospective Liferay employee or contract worker, please refer to the privacy policy presented at the beginning of the job application process; you will be required to acknowledge that statement before submitting a job application containing personal information to Liferay via its agent, Jobvite.

Some features on the Liferay website are available to users only upon registration. Liferay uses Personal Information in order to allow individuals to access the Liferay community resources such as forums, wiki and the issue tracker.

Liferay also uses identifying information to track web site activity and asset downloads, as well as to target promotional emails based on the provided preferences and to associate forum comments, blog posts and wiki contributions to the specific user.

We will always tell you before we collect any Personal Information and will only use your Personal Information in the way specified when it was collected. Subsequently, we will not change the way your Personal Information is used without your consent.

We obtain session information (browser, time spent, page visits, referring site etc) & personal information (name and email address) via form submits from third party sources, to create and deliver personalized content and experiences through the Liferay website.

Accessing and updating your Personal Information

Upon request Liferay will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at [email protected].

In order to ensure that your Personal Information is accurate and up to date, please notify us of any changes to your Personal Information. If you are a registered user, you may update or delete your profile online via the "My Account" area accessed through the "Settings" link in the global navigation or by emailing the Webmaster at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at ([email protected]).

We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

You may choose to hide or otherwise withhold displaying certain information on your public profile, including Personal Information, by making changes to your account information on the website.

Collection of non-personal information

In using our products or services, non-personal network information may be transmitted back to us to determine how users are interacting with our products, assist us with improving our products, and provide alerts regarding available software updates/upgrades. In some instances, Liferay may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. That information is used to improve the usability, performance, and effectiveness of the website. Please read the "Cookies" section below for more information.

Sharing your Personal Information

We will share your personal information with third parties only in the ways that are described in this Privacy Policy.

We may provide your Personal Information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your Personal Information only as necessary to provide these services to us.

We will not share, sell or rent your Personal Information to third parties. We may otherwise disclose your Personal Information when 1) we have your express consent to share the information for a specified purpose; 2) as required by law, such as to comply with subpoenas, court orders or other similar legal process; or 3) we need to protect the personal safety of the users of our website or exercise or defend the legal rights and property of Liferay regarding illegal activities, suspected fraud, violations of Liferay's terms of use, or respond to a government request. We may also share or transfer your Personal Information to Liferay's affiliates or to third parties acting on Liferay's behalf strictly for the purposes of processing or storage.

If Liferay is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Frames

Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to www.liferay.com.

Facebook Connect and Open ID

You can log in to our website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name (first and last) and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.

Security of your Personal Information

For our users' security, Liferay utilizes a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. Liferay DXP, the platform on which our website is built, has been rigorously tested and undergone white box and black box scans by leading application security testing firm Veracode.. Additionally, Liferay sponsors a security program for reporting security vulnerabilities by the open source community, customers, and independent security researchers. When you enter your personal information we encrypt the transmission of that information using secure socket layer technology (SSL).

Entry into our datacenter is restricted by multiple levels of physical access controls, including key card readers and security systems that limit movement within the facility to authorized areas.

Liferay authorizes access to Personal Information only for those employees who require it to fulfill their job responsibilities. While we strive to protect your Personal Information and follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We recommend you to take every precaution in protecting your Personal Information when you are on the Internet. If you have any questions about security on our website, you can contact us at [email protected].

Cookies and other Tracking Technologies

Liferay and its third-party service providers utilize technologies such as cookies or similar technologies on our website. These technologies are used in delivering targeted Liferay content (not advertisements), analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. For more information about the use of these technologies by our third-party service providers and how they use your information, please refer to the following disclosures:

Google Analytics: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

We scan our website with industry-standard cookie scanning tools regularly with the goal of maintaining an accurate and detailed list of the cookies we use on the website. We classify these cookies in four categories categories: Personalization Cookies, Functional Cookies, Performance Cookies and Strictly Necessary Cookies. You can find the list of the cookies we use on our website and a description of the cookie categories in our Cookie Policy. You can opt-out of each cookie category (except for Strictly Necessary Cookies) by clicking on the “Cookie Settings” button at the top of the Cookie Policy.

Local Storage

Liferay uses Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LS such as HTML 5 to collect and store information.

Analytics / Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Behavioral Targeting / Re-Targeting

We partner with a third party ad network to either display advertising on our website or to manage our advertising on other websites. Our ad network partner uses cookies and web beacons to collect non-personal information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served advertising in general. You will continue to receive generic ads.

Data retention

Liferay will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to provide you with our website-based services, including our Customer Portal, targeted advertising and website content, comply with our legal obligations, resolve disputes, and enforce our agreements.

Liferay Community

If you participate or contribute to Liferay's forums, wikis, documentation-related pages, and other pages within the Liferay website ("Community"), the information you provide there (including your first and last name) will be made broadly available to others, potentially inside or outside Liferay, who have access to the Community. Also, please recognize that certain forums may have additional rules and conditions. Each participant's opinion within a forum or chat room is his or her own and does not reflect the opinion of Liferay. To request removal of your Personal Information from our blog or community forum, contact us [email protected]. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Testimonials

We display testimonials of customers on our site in addition to other endorsements. Such testimonials may include personal quotes along with the person's name. If you wish to update or delete a testimonial or your personal quote, you can contact us at [email protected].

Public Profiles

The profile you create on our site will be publically accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.

If you believe that an unauthorized profile has been created about you, you can request for it be removed by contacting us [email protected].

Linked websites

Our website may provide links to other third-party websites that are outside our control and not covered by this policy. For example we use SourceForge.net for the download of our products and we also provide links to partners and clients on our website. We cannot extend the warranties under this declaration on data protection to such websites. Nor does the fact that we refer to such websites mean that we adopt their contents as our own. If you submit personal information to any of those sites, your information is governed by their respective privacy policies. We encourage you to review the privacy policies posted on those and all websites you visit.

Social Media Widgets

Our website includes social media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the Privacy Policy of the company providing it.

Your California Privacy Rights

Residents of the State of California, under a new provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a Privacy Policy that gives either an Opt-out or Opt-in choice for use of your Personal Information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

You are a California resident and want to request information on how to exercise your third party disclosure choices, please send a request to [email protected].

Children

Our website is not directed to children and we do not knowingly collect any personal information from children under 13 years of age through our sites.

Questions or comments?

Should you have any privacy-related questions or comments related to this Privacy Policy, please send an email to [email protected].

Policy updates

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions or suggestions regarding this Privacy Policy, please contact us at:

Liferay, Inc.
   1400 Montefino Avenue
   Diamond Bar, CA 91765
   USA
   [email protected]

Last Updated: September 22, 2023