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Blogs Entry · By Emily Liu On Apr 29, 2022 9:37 AM

When your customers need to purchase a spare or replacement part, how long does it take them? Do your customers go through a tedious aftersales process and navigate to a catalog PDF in their...

Blogs Entry · By Emily Liu On Apr 29, 2022 9:13 AM

Customer acquisition is the driving force of any business, but it is especially noteworthy in the insurance sector. That’s because insurers spend more on customer acquisition than any other...

Blogs Entry · By Mylena Monte On Jun 25, 2025 11:33 AM

Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date.   Key Takeaways Multichannel marketing reaches customers across several platforms, but each channel...

Blogs Entry · By Matthew Draper On May 21, 2018 4:45 AM

There is an ever-growing demand for a software platform that streamlines the process of creating, managing, and effectively utilizing digital touchpoints. The problem is well known: Digital leaders...

Blogs Entry · By Emily Liu On Apr 22, 2022 10:33 AM

The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...

Blogs Entry · By Emily Liu On Apr 20, 2022 2:16 PM

Manufacturers have been facing incredible pressure for the last few years: rising costs due to inflation, disrupted supply chains, limited materials and shrinking margins, just to name a few of the...

Blogs Entry · By Emily Liu On Apr 19, 2022 10:32 AM

We are delighted to announce that Liferay has been recognized as one of the Best Workplaces in both Ireland and Spain for 2022. This recognition comes for the 3rd consecutive year for our Dublin...

Blogs Entry · By Emily Liu On Apr 7, 2022 10:38 AM

While cross selling is a strategy used across industries, it is especially effective and important in the banking sector. Because banks operate in a very competitive marketplace, getting the most...

Document · By Anabel von Keitz On Apr 8, 2022 1:01 AM

Financial Services Excellence: Where to Start with Building a Successful Client Portal 1 Introduction Although today’s financial services customer is more discerning, demanding, and...

Blogs Entry · By Emily Liu On Mar 29, 2022 9:15 AM

67% of customers say that their standard for good experiences is higher than ever, and yet more than half of customers in the same survey say that businesses fall short of their expectations. B2B...

Blogs Entry · By Emily Liu On Mar 23, 2022 7:30 AM

What’s the best way to connect with developers all over the world? Reddit? GitHub? How about joining other talented and inspiring developers to share insights, gain industry knowledge, and...

Blogs Entry · By Sylvina Luu On Mar 20, 2022 5:52 PM

Traditionally, Student Lifetime Value (SLV) is defined according to how much a student will contribute financially during their schooling. The longer a student stays at an institution, the higher...

Blogs Entry · By Emily Liu On Mar 9, 2022 10:22 AM

PLEASE NOTE: The naming of Liferay's offerings have changed. For information and details on our current our deployment options, please visit our <<Offerings page>>. For more than a decade, we’ve...

Document · By Junko Teramoto On Mar 3, 2022 4:58 PM

Insurer’s Guide to Holistic Customer Experience 1 As carriers interact more directly with policyholders, they’ll run into a major challenge. How can insurers make sure they get the...

Blogs Entry · By Mylena Monte On Jun 25, 2025 11:32 AM

Note: This article was last updated on August 25, 2025, to ensure all information is up-to-date.   Key Takeaways Smarter decision-making for buyers and suppliers. Centralized data and SRM tools...

Document · By Emily Liu On Feb 28, 2022 5:35 PM

5Ways to Use Customer Engagement to Increase Profitability liferay.com | 2 How to Increase Long-Term Profitability B2B sellers are encountering numerous roadblocks in their efforts to ...

Blogs Entry · By Emily Liu On Feb 28, 2022 12:58 PM

What is the secret to B2B ecommerce success? A robust commerce solution? Definitely. But there’s also another element that large retailers might be missing: a supplier portal. What is a Supplier...

Document · By Emily Liu On Feb 24, 2022 11:08 AM

7 Must-Have Features in Your Customer Portal liferay.com | 1 The Need for Customer Portals As B2B journeys lengthen and grow even more complex, businesses need to serve and engage with ...

Document · By Emily Liu On Feb 24, 2022 11:00 AM

5Examples of Liferay DXP Customer Portals that Increased Revenue liferay.com | 1 Customer Service: Expense or Profit? When asked how to grow revenue, few businesses will immediately think...

Document · By Emily Liu On Feb 24, 2022 10:38 AM

How Liferay DXP Helps Businesses Increase Profitability liferay.com | 1 Using Liferay DXP to Engage with Customers In today’s market where competition comes from all sides, supply chains...