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Qu'est-ce que le self-service digital?
Qu'est-ce que le self-service ? Le self-service est un terme général qui désigne les techniques du service client qui permettent aux utilisateurs de résoudre des problèmes ou de répondre à des...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/-qu-est-ce-que-le-self-service-numerique
Liferay Experience Cloud: ora la tua trasformazione digitale non ha più limiti
Per più di un decennio, ci siamo impegnati a creare una tecnologia che potesse aiutare le persone a raggiungere il loro pieno potenziale. Questo sogno è iniziato da un gruppo di giovani...
https://www-cdn.liferay.com/fr/web/guest/blog/liferay-experience/-liferay-experience-cloud-ora-la-tua-trasformazione-digitale-non-ha-piu-limiti
Multichannel vs Omnichannel Explained | Liferay
Across both business to business (B2B) and business to consumer (B2C) online sites, social media, and marketplaces, all of us are glued to our various devices more than ever before. The COVID-19...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/-multichannel-vs-omnichannel
Turn Your Onboarding Headache Into The Start of a Great Relationship
While COVID-19 may have pushed financial service organizations to digitalize, these companies have no plans of stopping even after COVID’s effects lessen. In fact, 77% of traditional financial...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/-turn-your-onboarding-headache-into-the-start-of-a-great-relationship