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Was müssen moderne Self-Service-Portale können?
Was verbirgt sich eigentlich hinter dem Begriff digitaler Self-Service? Ganz einfach: (digitaler) Self-Service beinhaltet alle digitalen Funktionen, die ein Unternehmen online für Nutzer über ihre...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/was-mussen-moderne-self-service-portale-konnen-
Making Digital Experiences Easier for All with Liferay DXP 7.4
In the face of immense change in the past 18 months, businesses’ need to be agile and pivot quickly has proved to be a critical factor for success now, more than ever. Agile businesses are not...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/liferay-dxp-7-4-announcement
Enterprise Content Management und Digital Experience - zwei perfekte Partner für besseren Informationsfluss in Unternehmen
In großen Unternehmen steht das Thema “Enterprise Content Management” (ECM) schon lange im Fokus - und lange, bevor zum Beispiel das Marketing das Thema Content für sich entdeckte. Der Grund ist...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/enterprise-content-management-und-digital-experience-zwei-perfekte-partner-fur-besseren-informationsfluss-in-unternehmen
2021: Looking at the Numbers
Four numbers that when strung together make up a tumultuous, unexpected, and yet hopeful year. What other numbers can we use to sum up 2021? Well in 2021: There have been over 4.9 billion active...
https://www-cdn.liferay.com/fr/web/guest/blog/liferay-experience/2021-looking-at-the-numbers
3 consideraciones clave para saber si desarrollar internamente o invertir en un software de portal
Para que los equipos de TI ofrezcan las mejores soluciones de portal a sus clientes, socios, agentes y empleados, tienen que valorar cuidadosamente cómo estructurar la mejor solución y preguntarse:...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/3-consideraciones-clave-para-saber-si-desarrollar-internamente-o-invertir-en-un-software-de-portal
Liferay DXP als Content Management System: Tipps & Tricks, Video-Tutorials
Digital-Experience-Plattformen gelten allgemein als Nachfolger von klassischen Content-Management-Systemen. Dabei bringen DXPs wie zum Beispiel Liferay DXP auch Content-Management-Funktionen “out...
https://www-cdn.liferay.com/fr/web/guest/blog/liferay-experience/liferay-dxp-als-content-management-system-tipps-tricks-video-tutorials
¿Qué es B2B2C?
B2B2… espera, ¿hay más? Aunque las empresas tradicionalmente se clasifican en modelos B2B o B2C, hay otro modelo de negocio que ha tomado más dominio en la era digital-first: el B2B2C. ¿Qué es...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/-que-es-b2b2c
2021 – das Jahr in Zahlen
2, 0, 2 und 1 – vier Ziffern, die zusammen die Zahl 2021 ergeben und für ein turbulentes, unerwartetes und doch hoffnungsvolles Jahr stehen. Doch mit welchen anderen Zahlen ließe sich das Jahr 2021...
https://www-cdn.liferay.com/fr/web/guest/blog/liferay-experience/2021-das-jahr-in-zahlen
4 B2B Ecommerce Best Practices You Should Know | Liferay
In this article, we’ll cover a range of B2B ecommerce best practices, along with examining the current and future trends B2B companies will need to know to succeed in the B2B ecommerce space....
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/b2b-ecommerce
Intranet vs. Extranet: Wie sie zusammenarbeiten
Intranet vs. Extranet: Worin unterscheiden sie sich? Die Unterschiede zwischen Intranets und Extranets zu benennen, ist keine triviale Aufgabe. Auch wenn es auf den ersten Blick so scheinen mag....
https://www-cdn.liferay.com/fr/web/guest/blog/employee-experience/intranet-vs-extranet-wie-sie-zusammenarbeiten-unterschiede-gemeinsamkeiten
Como a Integração Reduz Custos e Aumenta a Eficiência
Um simples CMS pode ter sido o suficiente para a sua empresa quando ela começou. Mas à medida que a organização cresce, cresce também o número de sistemas, tecnologias e aplicações utilizadas....
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/como-integracao-reduz-custos-e-aumenta-a-eficiencia
Cómo la integración reduce el costo y mejora la eficiencia
Un simple CMS podría haber sido suficiente para cuando tu empresa recién se formó. Sin embargo, a medida que creció, también lo hizo la cantidad de sistemas, tecnologías y aplicaciones que...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/como-la-integracion-reduce-el-costo-y-mejora-la-eficiencia
5 elementos clave de un portal de clientes efectivo
Todo el mundo sabe que ahora es más difícil que nunca mantener a los clientes satisfechos: El 54% de los clientes admite que tiene mayores expectativas que hace un año cuando interactúa con una...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/5-elementos-clave-de-un-portal-de-clientes-efectivo
3 Security Myths about the Cloud Debunked
According to Informationweek, 81% of business owners say security is their top concern when it comes to the cloud. But businesses can rest assured that the cloud is just as secure as on-premise...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/3-security-myths-about-the-cloud-debunked
3 Ways Digital Transformation Enables B2B2C
When it comes to selling products, it’s traditionally gone that you can only choose to sell to other businesses or directly to customers. But, technology has given way to more options where...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/3-ways-digital-transformation-enables-b2b2c
Elementi fondamentali per la trasformazione digitale nel settore pubblico
Come si presenta il futuro della trasformazione digitale nella Pubblica Amministrazione? Questo tipo di transizione richiede di ripensare completamente il sistema in termini di visione, esperienza,...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/elementi-fondamentali-per-la-trasformazione-digitale-nel-settore-pubblico
Que signifient les termes Low-code et No-code ?
Le développement Low-code et No-code consiste à créer des applications plus rapidement sans pour autant avoir des connaissances approfondies en codage. Cette méthode est particulièrement importante...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/que-signifient-low-code-et-no-code
PaaS vs SaaS — Quelle est la différence ?
SaaS, PaaS, que signifient ces acronymes ? Laissez-nous vous aider à comprendre l'intérêt de chaque offre cloud pour votre entreprise.   Quelle est la différence entre le SaaS et le PaaS ? Le PaaS,...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/difference-paas-vs-saas
Quali sono gli ostacoli strutturali al cambiamento verso la digitalizzazione dei servizi pubblici?
Chi è rimasto indietro   In tutto il mondo, i governi centrali e locali hanno difficoltà a fornire servizi pubblici digitali. Per passare modelli digital-first, è necessario sapere da dove...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/quali-sono-gli-ostacoli-strutturali-al-cambiamento-verso-la-digitalizzazione-dei-servizi-pubblici-
3 façons de réduire les coûts du service client pour les responsables de l'Expérience Client (CX)
Depuis la pandémie, les clients sont plus sélectifs concernant leurs expériences digitales. Plus de 60 % d'entre eux ne feront plus de nouvelle tentative après une seule mauvaise expérience, soit...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/3-facons-de-reduire-les-couts-du-service-client
10 Elementi chiave per costruire il percorso tecnologico del settore pubblico
In un contesto in cui tutti siamo fortemente influenzati dal settore privato, le aspettative si alzano e si richiedono le stesse funzionalità anche come cittadini, imprese o dipendenti del settore...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/10-elementi-chiave-per-costruire-il-percorso-tecnologico-del-settore-pubblico
38 Key Statistics Driving the Transformation of Citizen Experiences in the Public Sector
The Public Sector has been facing increasing pressure to modernize its services and streamline digital service delivery to engage a broader, more tech-savvy audience. Improving citizen satisfaction...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/38-key-statistics-driving-the-transformation-of-citizen-experiences-in-the-public-sector
Mejora de la experiencia digital para las empresas de telecomunicaciones
Los clientes actuales esperan muchas cosas de las empresas de telecomunicaciones: comodidad, sencillez, intuitividad, fiabilidad y mucho más. Sin embargo, existen dos factores que deben estar...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/mejora-de-la-experiencia-digital-para-las-empresas-de-telecomunicaciones
PaaS vs SaaS — Quale è la differenza?
SaaS, PaaS, che cosa significano tutti questi acronimi? Scopriamo cosa significano tutte queste offerte cloud per la tua attività. Che differenza c'è fra SaaS e PaaS? PaaS e SaaS sono due delle più...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/paas-vs-saas-quale-la-differenza-
38 statistiche che guidano la trasformazione delle esperienze dei cittadini nel settore pubblico
Il settore pubblico ha dovuto affrontare una crescente pressione per modernizzare i propri servizi e semplificare la fornitura di servizi digitali al fine di coinvolgere un pubblico più ampio e più...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/38-statistiche-che-guidano-la-trasformazione-delle-esperienze-dei-cittadini-nel-settore-pubblico
Perché i marketer dovrebbero preoccuparsi delle API headless
Solo pochi anni fa, sviluppare e gestire contenuti per un sito web era molto più semplice. La stragrande maggioranza degli utenti online utilizzava computer desktop: come marketer, potevi...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/perche-i-marketer-dovrebbero-preoccuparsi-delle-api-headless
Die 10 wichtigsten Kundenportal-Trends für 2023
Glückliche Kunden sind das Fundament eines erfolgreichen Unternehmens. In jüngster Zeit haben einschneidende Entwicklungen wie die weltweite Pandemie und wirtschaftliche Instabilität jedoch dazu...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/die-10-wichtigsten-kundenportal-trends-fur-2023
Le 10 principali tendenze dei portali clienti nel 2023
Fare in modo che i clienti siano soddisfatti è essenziale per mantenere un business sano. Tuttavia, la pandemia e l'incertezza economica hanno reso il raggiungimento di questo obiettivo più...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/le-10-principali-tendenze-dei-portali-clienti-nel-2023
Jornadas de liderança: Entrevista com Leyla Ferreira, Gerente de RH
Na Liferay, podemos dizer que uma coisa é certa: cada jornada profissional é única. Você pode topar com alguém que migrou dos bisturis para os códigos, alguém que iniciou sua carreira como pessoa...
https://www-cdn.liferay.com/fr/web/guest/blog/liferay-experience/jornadas-de-lideranca-leyla-ferreira
10 tendências para portais de clientes em 2023
Manter os clientes satisfeitos é essencial para a integridade dos negócios. No entanto, após eventos recentes como a pandemia global e os cenários de incertezas econômicas, ficou mais difícil...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/10-tendencias-para-portais-de-clientes
Top 10 Customer Portal Trends
Keeping customers happy is essential to maintaining a healthy business. But recent disruptions like the global pandemic and economic uncertainty have made that harder than ever to achieve as...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/top-10-customer-portal-trends
Enhancing the Digital Customer Experience for Telco Organizations
The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/enhancing-digital-customer-experience-for-telco-organizations
Las 10 principales tendencias en portales de clientes de 2023
Siempre se ha dicho que hacer felices a tus clientes hará crecer tu negocio pero, los últimos acontecimientos como la pandemia o la incertidumbre económica, han hecho esta tarea más difícil de...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/las-10-principales-tendencias-en-portales-de-clientes-de-2023
Industrial Digital Transformation: Why Use a Digital Experience Platform?
Every industry has a unique relationship with digital transformation, but manufacturing brings truly unrivaled requirements to the table. After all, manufacturers are responsible for creating and...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/industrial-digital-transformation-why-use-digital-experience-platform
PaaS – Das müssen Sie wissen
Bei der Auswahl der passenden Software-Lösung für Ihr Unternehmen können Sie es sich nicht leisten, sich für etwas zu entscheiden, das Sie, Ihre Mitarbeiter oder Ihre Kunden enttäuschen wird. Bei...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/paas-das-muessen-sie-wissen
Los 10 componentes esenciales de una intranet exitosa
Una intranet es exitosa cuando opera como un espacio digital de trabajo. Esto es, cuando: Simplifica el manejo de la información. Favorece la colaboración de los usuarios, sin importar dónde estén....
https://www-cdn.liferay.com/fr/web/guest/blog/employee-experience/componentes-de-una-intranet
5 Killer-Elemente für Ihre digitale Strategie in B2B
Was behindert die digitale Transformation von Fertigungsunternehmen? In Umfragen wird immer wieder eine fehlende oder unzureichende digitale Strategie als Grund für Verzögerungen oder enttäuschte...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/digitale-strategie-in-b2b-fuenf-erfolgsfaktoren
Making Digital Experiences Easier for All with Liferay DXP 7.4
In the face of immense change in the past 18 months, businesses’ need to be agile and pivot quickly has proved to be a critical factor for success now, more than ever. Agile businesses are not...
https://www-cdn.liferay.com/fr/web/guest/blog/liferay-experience/announcing-liferay-dxp-7-4
3 Real-World Examples of Self-Service in Manufacturing
From manufacturer, to supplier, to customer, the success and longevity of each party is tightly connected to each other. So, manufacturers must provide the best experiences to each of their...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/3-examples-of-self-service-in-manufacturing
3 consideraciones clave sobre construir o comprar un software de portal
Para que los equipos de TI puedan ofrecer las mejores soluciones de portal para sus clientes, partners, agentes y empleados, deben considerar cuidadosamente cómo estructurar la mejor solución...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/3-consideraciones-clave-sobre-construir-o-comprar-un-software-de-portal

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