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Personalisation Across Multiple Platforms | Liferay
While research suggests that consumers expect highly personalised experiences, businesses must think on a bigger and more impactful scale in order to retain their customers and continue to generate...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/personalisation-across-multiple-platforms
5 KPIs to Improve Digital Experience | Liferay
All businesses need to have a clear understanding of their customers in order to offer the best possible digital experience. But when you are serving customers digitally, without direct personal...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/kpis-improve-digital-experience
Design na Liferay: como é o dia a dia do time?
Imagine um lugar onde é possível desenvolver carreira em design numa posição que lhe motiva diariamente, oferece suporte para o seu crescimento e, ao mesmo tempo, permite que você atue na...
https://www-cdn.liferay.com/fr/web/guest/blog/liferay-experience/design-na-liferay-como-e-o-dia-a-dia-do-time
Como os bancos podem gerar lealdade através da experiência do cliente
As organizações financeiras têm a tarefa de entregar serviços diferenciados em relação aos de uma lista crescente de concorrentes. Hoje, as pessoas têm uma ampla variedade de opções para escolher...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/como-os-bancos-podem-gerar-lealdade-atraves-da-experiencia-do-cliente
Foundational Elements for Public Sector Digital Transformation
Public administration recently experienced unprecedented digital acceleration due to the pandemic, which created a period of urgency for the implementation of online services. Now, the challenge is...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/foundational-elements-for-public-sector-digital-transformation
8 Beispiele für außergewöhnliche Kundenportale
Unabhängig davon, ob Sie ein B2B-, B2C- oder B2B2C-Unternehmen sind, sollte die Verbesserung der Customer Experience bei der Auswahl Ihrer digitalen Lösungen ganz oben auf Ihrer Prioritäten-Liste...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/8-beispiele-kundenportale
Personalized Banking for Up- and Cross-Selling
Back in 2001, research by Bain & Company identified that a 5% increase in financial or banking customer retention can lead to a profit increase of more than 25%. The financial services landscape...
https://www-cdn.liferay.com/fr/web/guest/blog/customer-experience/personalized-banking-for-up-and-cross-selling
Industrial Digital Transformation: Why Use a Digital Experience Platform?
Every industry has a unique relationship with digital transformation, but manufacturing brings truly unrivaled requirements to the table. After all, manufacturers are responsible for creating and...
https://www-cdn.liferay.com/fr/web/guest/blog/current-experiences/industrial-digital-transformation-why-use-digital-experience-platform