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Customer Experience: 3 Schritte, wie Versicherer die Aufholjagd meistern können
Im Wettlauf um eine bessere Customer Experience (CX) arbeiten Versicherungsunternehmen mit Hochdruck daran, den Wünschen der Kunden auch im digitalen Zeitalter optimal zu entsprechen. Denn eine...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/customer-experience-3-schritte-wie-versicherer-aufholjagd-meistern
3 Customer Portals' Insane ROI
When we think of producing jaw-dropping ROI for the business, improving customer experience is not always a strategy that comes to mind. In fact, many businesses still view customer experience...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/3-customer-portals-insane-roi
Liferay Digital Insider – kein Newsletter wie jeder andere
Die Geschichte des Newsletters ließe sich so zusammenfassen: Erst hui und dann lange Zeit pfui. Sie erinnern sich: Noch vor fünf Jahren waren Newsletter diese schrecklichen und plumpen, als...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/liferay-digital-insider-newsletter
Qual a importância do autosserviço?
O portal de autosserviço, ou autoatendimento, é uma das ferramentas mais poderosas para empresas que estão em busca do sucesso da experiência do cliente no ambiente digital. Eles dão poder para os...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/qual-a-importancia-do-autosservico
4 Formas de Mejorar la Experiencia del Cliente con el Autoservicio
Según Harvard Business Review, el 81% de los clientes de diferentes industrias intentan solucionar sus dudas por cuenta propia antes de comunicarse con el equipo de soporte de una empresa. Y lo que...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/4-formas-de-mejorar-la-experiencia-del-cliente-con-el-autoservicio
What is the Difference Between Using a Point Solution and Holistic Approach for Your Portal Solutions?
In addition to deciding whether to buy or build portal software, IT teams have another critical business decision to make: Is it more beneficial to use a point solution for a portal or use a...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/what-is-the-difference-between-using-a-point-solution-and-holistic-approach-for-your-portal-solutions-
De estagiário a sênior: desenvolvendo uma carreira na Liferay
Imagina que você está nos períodos finais da sua graduação. Todo mundo só fala em TV Digital [ou qualquer tecnologia no hype] como o futuro da tecnologia. É o buzz do momento. Você estuda bastante...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/desenvolvendo-uma-carreira-na-liferay
3 Key Considerations For Whether You Build or Buy Portal Software
For IT teams to deliver the best portal solutions for their customers, partners, agents, and employees, they have to carefully consider how to structure the best solution by asking, “do we build an...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/3-key-considerations-for-whether-you-build-or-buy-portal-software
Da Disney para a Liferay: como um líder de RH encontrou mágica em lugares inesperados
Na Disney, experiências mágicas e contos de fadas são esperadas, mas não em uma companhia global de software B2B. Matt Poladian, VP de People na Liferay, encontrou esta magia em lugares inesperados...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/da-disney-para-a-liferay
The Age of the Customer: The Unstoppable Rise of Customer Experience Management
We have entered a defining moment in customer experience—and most people are barely aware it's happening. The convergence of three very different factors is completely redefining how customers are...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/the-age-of-the-customer-the-unstoppable-rise-of-customer-experience-management
What is the Shift Toward Digital Experience?
Today I Learned: The homepage of your website does not count as your digital presence. If you think about the way people interact with companies today, it’s not just through one website or one...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/what-is-the-shift-toward-digital-experience-
7 Technical Questions to Ask in Your Portal Evaluation
If you are struggling to choose the right web platform for your project, you’re not alone. There are many options to choose from, each claiming to be better than the rest. How do you choose for...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/7-technical-questions-to-ask-in-your-portal-evaluation
5 Gründe, warum Produktmanager beim Thema Customer Experience viel zu sagen haben
Bei nahezu jedem B2B-Hersteller steht die Weiterentwicklung der digitalen Customer Journey ganz oben auf der To-Do-Liste. Meist sind es Marketing, IT und Vertrieb, die bei diesen Programmen...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/5-grunde-warum-produktmanager-beim-thema-customer-experience-viel-zu-sagen-haben
3 Ways Digital Workplaces can Increase Employee Engagement
Despite the changes brought on by the one pandemic, one benefit shines through: global employee engagement was at an all time high in 2020 at 68%. Why is it that employee engagement, or the level...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/3-ways-digital-workplaces-can-increase-employee-engagement
Liferay Vision – Einblicke in die Zukunft von Liferay Events
Als sich eine Gruppe Entwickler in einem Konferenzraum eines deutschen Hotels zusammensetzte, um über Portlet-Spezifikationen zu sprechen, hätten sie nicht geahnt, dass dieses Gespräch den Beginn...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/liferay-vision-einblicke-zukunft-liferay-events
Three Mobile Platform Implementation Roadblocks and How to Overcome Them
Are you in the midst of mobile app development or responsive web design but keep running into major roadblocks that stop you from finding success? You are not alone in facing these issues....
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/three-mobile-platform-implementation-roadblocks-and-how-to-overcome-them
5 estrategias de ecommerce utilizadas por líderes B2B para superar desafíos de mercado
Muchos son los desafíos que están dificultando que las empresas que dependen de modelos de venta B2B impulsen el crecimiento. A continuación se enumeran 5 estrategias de comercio electrónico con...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/5-estrategias-de-ecommerce-utilizadas-por-lideres-b2b-para-superar-desafios-de-mercado
Por qué Adoptar una Estrategia Basada en API
Brindar excelentes experiencias digitales solo se vuelve más difícil año tras año. Hoy, una sola transacción web o móvil cruza un promedio de 35 sistemas o componentes tecnológicos diferentes, en...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/por-que-adoptar-una-estrategia-basada-en-api
What Manufacturers Need to Change to Support a Servitization Strategy
The buzz around the emerging trend of servitization has left many manufactuers wondering, “what is servitization and why is it important?” The definition of servitization is the shifting of...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/what-manufacturers-need-to-change-to-support-a-servitization-strategy
Le best practice per un software di qualità
Da qualche anno i software provider si stanno spostando sempre più verso una proposta di soluzioni basate su cloud. Oggi si sente parlare anche di SaaS 2.0, cioè della verticalizzazione del SaaS,...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/le-best-practice-per-un-software-di-qualita

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