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3 Tactics for IT Teams to Reduce Customer Service Costs
With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not just a priority for...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/it-teams-reduce-customer-service-costs
Liferay España, un Gran Lugar para Trabajar
Una parte muy importante de la visión de Liferay como compañía tecnológica es reforzar una cultura de trabajo inclusiva, que fomente la innovación, el trabajo en equipo y la creatividad. Liferay es...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/liferay-espana-un-gran-lugar-para-trabajar
How to Personalize Cross Selling Insurance
Customer acquisition is the driving force of any business, but it is especially noteworthy in the insurance sector. That’s because insurers spend more on customer acquisition than any other...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/cross-selling-insurance
3 Ways Liferay Makes B2B Ordering Easier for Manufacturers
When your customers need to purchase a spare or replacement part, how long does it take them? Do your customers go through a tedious aftersales process and navigate to a catalog PDF in their...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/liferay-b2b-ordering-for-manufacturers
3 Wege, wie Hersteller ihren After-Sales-Umsatz steigern können
Viele Hersteller sind bereits seit einigen Jahren einem starken Druck ausgesetzt: steigende Kosten aufgrund der Inflation, unterbrochene Lieferketten, begrenzte Materialien und schrumpfende...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/3-wege-wie-hersteller-ihren-after-sales-umsatz-steigern-konnen
Los Beneficios y Estrategias de la Venta Cruzada en la Banca
La venta cruzada en la banca es una estrategia clave para aumentar los ingresos y la lealtad del cliente. Así es como los bancos pueden aprovechar la venta cruzada Si bien la venta cruzada es una...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/los-beneficios-y-estrategias-de-la-venta-cruzada-en-la-banca
How Data Can Help Create Amazing Digital Experiences
Amazing digital experiences are essential when attracting and retaining customers. Without it, you’ll fail to keep up with today’s reality and slow your customer growth. To keep up with the...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/amazing-digital-experiences-with-data
Efficient Spare Part Handling in Manufacturing
In many ways, the manufacturing industry is itself a machine, full of moving parts and highly dependent on precise solutions to keep processes running smoothly. When any one of those processes is...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/efficient-spare-part-handling-manufacturing
Boost Your Business With Customer Experience Strategy
A customer experience strategy is not just a plan to improve the customer experience in isolation, it’s also a roadmap for your company to grow into the future. In this article, let’s take a look...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/customer-experience-strategy
Como criar uma excelente experiência para clientes B2B?
67% dos clientes dizem que suas expectativas sobre o que constitui uma boa experiência estão mais altas do que nunca, e mais da metade dos clientes na mesma pesquisa afirma que as empresas não...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/excelente-experiencia-para-clientes-b2b
¿Qué se considera una gran experiencia de cliente B2B?
El 67 % de los clientes afirma que sus expectativas con respecto a lo que constituye una buena experiencia son más altas que nunca, y más de la mitad de los clientes que participaron en la misma...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/que-se-considera-una-gran-experiencia-de-cliente-b2b
19 Stats to Improve B2B Financial Customer Experience in 2022
Among many industries, financial services has been under immense pressure to modernize their services and offerings in order to retain younger and more tech-savvy clients, and commercial...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/19-stats-to-improve-b2b-financial-customer-experience-in-2022
3 Wege, durch die Liferay Ihren After-Sales-Service für B2B-Bestellvorgänge erleichtert
Wie viel Zeit brauchen Ihre Kunden wirklich, wenn sie bei Ihnen Ersatzteile bestellen möchten? Durchlaufen Ihre Kunden einen langwierigen und umständlichen After-Sales-Prozess, in dem sie über...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/3-wege-durch-die-liferay-den-b2b-bestellvorgang-erleichtert
3 Estrategias digitales para el éxito de la fabricación en 2021
Los fabricantes están muy acostumbrados al cambio. En la última década, la industria se ha enfrentado a la disrupción del Big Data, la Industria 4.0 y, ahora, la COVID-19. Y aunque parece que los...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/3-estrategias-digitales-para-exito-de-la-fabricacion
Cómo gestionar de manera eficiente las piezas de recambio en la fabricación
En muchos sentidos, la industria de manufacturing es en sí misma una máquina, llena de piezas móviles y muy dependiente de soluciones precisas para que los procesos funcionen sin problemas. Cuando...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/como-gestionar-de-manera-eficiente-las-piezas-de-recambio-en-la-fabricacion
Digital Transformation in Manufacturing | Liferay
The manufacturing industry has experienced (and continues to experience) significant acceleration of innovation and complexities. For those looking to keep up with these ongoing changes, a digital...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/digital-transformation-in-manufacturing
Pós venda no setor de indústria: um caminho para aumentar o lucro
As empresas do setor de indústria têm sofrido uma grande pressão nos últimos anos. Aumento de custos causado pela inflação, cadeias de suprimentos interrompidas, limitação de materiais e redução...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/pos-venda-no-setor-de-industria
Build an Ecommerce Strategy Using These Key Steps I Liferay
More than 58% of internet users buy something online every week and there are an estimated 24 million ecommerce websites. That’s a lot of competition to get a leg up on, so how do you manage that?...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/build-an-ecommerce-strategy
¿Por qué necesitas un portal de proveedores?
¿Cuál es el secreto del éxito del comercio electrónico B2B? ¿Una solución de ecommerce sólida? Sin duda. Pero también hay otro elemento que tus colaboradores están buscando: un portal de...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/-por-que-necesitas-un-portal-de-proveedores-
Cross-Selling als Erfolgsfaktor im Bankwesen
Cross-Selling ist zwar eine branchenübergreifende Strategie, aber im Bankensektor ist sie besonders wirkungsvoll und relevant. Da sich Banken in einem sehr wettbewerbsintensiven Markt bewegen, ist...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/cross-selling-als-erfolgsfaktor
3 ejemplos reales de los portales en el sector de manufacturing
Desde el fabricante hasta el proveedor, pasando por el cliente, el éxito y la fidelización de cada una de las partes están estrechamente relacionados entre sí. Por ello, los fabricantes deben...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/3-ejemplos-reales-de-los-portales-en-el-sector-de-manufacturing
Making Liferay a Great Place to Work 2022
We are delighted to announce that Liferay has been recognized as one of the Best Workplaces in both Ireland and Spain for 2022. This recognition comes for the 3rd consecutive year for our Dublin...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/liferay-great-place-to-work-2022
Green Liferay: como praticamos a sustentabilidade no dia a dia?
“Se você vai no mercado, vê tudo bonitinho, compra por setor separado e, quando chega em casa, guarda certinho na sua geladeira, então por quê, na hora de descartar, você vai deixar tudo...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/como-praticamos-a-sustentabilidade-no-dia-a-dia
3 Ways Manufacturers Can Grow Aftersales Revenue
Manufacturers have been facing incredible pressure for the last few years: rising costs due to inflation, disrupted supply chains, limited materials and shrinking margins, just to name a few of the...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/3-ways-manufacturers-can-grow-aftersales-revenue
Agility and Digital Transformation in Higher Education
It's no secret that digital transformation creates an environment of constant change that requires higher education providers to adapt to new modes of competition, changing business models, and...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/digital-transformation-higher-education
3 Tactics for CX Leaders to Reduce Customer Service Costs
The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/cx-leaders-reduce-customer-service-costs
O guia do Cross Selling para Bancos
Apesar do cross selling ser uma estratégia utilizada em diversos setores de mercado, ela é muito mais efetiva e importante no setor bancário. Como os bancos operam em um mercado extremamente...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/o-guia-do-cross-selling-para-bancos
Cómo personalizar la venta cruzada en los seguros
La captación de clientes es el motor de cualquier negocio, pero es especialmente destacable en el sector de los seguros. Esto se debe a que las aseguradoras gastan más en la captación de clientes...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/como-personalizar-la-venta-cruzada-en-los-seguros
Buy or Build? Which Customer Engagement Portal is Right for You?
As user experience tops the priority lists for leaders across industries, many are turning to customer engagement portals to get the job done. But once you’ve decided it’s time to enhance the way...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/buy-or-build-customer-engagement-portal
Why Your Company Needs Knowledge Base Management
The phrase “knowledge is power” often conjures images of students hard at work or inquisitive minds exploring an old library. However, knowledge has an equally important role to play in business,...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/why-your-company-needs-knowledge-base-management
Conoce la rutina de nuestro equipo de consultoría
Muchas veces asociamos el trabajo con tecnología a una actividad solitaria, la cual es ejecutada sólo por el profesional y su equipo. Pero quien piense que quedarse conectado a la computadora todo...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/la-rutina-de-nuestro-equipo-de-consultoria
Sollten Unternehmen in 2025 auf Low-Code-Plattformen setzen?
Die Low-Code-Entwicklung zeigt keine Anzeichen einer Verlangsamung. Tatsächlich werden bis 2025 70 % der neuen Geschäftsanwendungen Low-Code/No-Code-Technologien verwenden, während es 2020 nur 20 %...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/sollten-unternehmen-in-2025-auf-low-code-plattformen-setzen
Avez-vous besoin d'une plateforme Low-code ?
Le développement Low-code ne montre aucun signe de ralentissement. En 2025, 70 % des nouvelles applications métiers utiliseront des technologies Low-code ou No-code, contre seulement 20 % en 2020....
https://www-cdn.liferay.com/it/web/guest/blog/category/avez-vous-besoin-d-une-plateforme-low-code
5 ragioni per investire in soluzioni low-code nel 2025
Secondo il Digital Transformation Index (DTI) 2024, solo il 28% delle aziende italiane quotate ha intrapreso un percorso strutturato di trasformazione digitale. La maggior parte si trova in una...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/5-ragioni-per-investire-in-soluzioni-low-code-nel-2025
5 Supply Chain Trends Every Business Should Watch in 2025
Note: This article was last updated August 22, 2025. Key Takeaways: Trends that will impact supply chain management in 2025 include key trends such as the rise of AI technology, supply chain...
https://www-cdn.liferay.com/it/web/guest/blog/category/5-supply-chain-trends-every-business-should-watch-in-2025
Plus de 20 statistiques sur les tendances qui façonnent l'expérience employé en 2025
Ces dernières années ont entraîné des changements fondamentaux et durables dans le monde du travail. Alors que le monde et la technologie continuent d’évoluer, comment l’expérience employé...
https://www-cdn.liferay.com/it/web/guest/blog/employee-experience/plus-de-20-statistiques-sur-les-tendances-qui-faconnent-l-experience-employe-en-2025
Die Zukunft des B2B Commerce im Jahr 2030
Die Technologie hat die Erlebnisse im B2B E-Commerce bereits grundlegend verändert und sie persönlicher und leichter zugänglich gemacht. Neue Trends wie KI-gesteuerte Analysen, Blockchain-basierte...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/die-zukunft-des-b2b-commerce-im-jahr-2030
Enterprise Open Source: Flexibilität meets Sicherheit
Nicht nur, aber vor allem in der öffentlichen Hand werden die Vorteile von Open Source Software gepriesen. Neben dem Kostenvorteil gegenüber Enterprise-Software-Produkten werden vor allem die...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/enterprise-open-source-flexibilitaet-meets-sicherheit
Hai davvero bisogno di una piattaforma low-code?
Lo sviluppo low-code non mostra segni di rallentamento. Infatti, entro il 2025 il 70% delle nuove applicazioni aziendali utilizzerà tecnologie low-code/no-code, rispetto al solo 20% del 2020....
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/hai-davvero-bisogno-di-una-piattaforma-low-code-1
¿Por qué el SaaS es tu mejor opción?
Este post nace para intentar solventar una cuestión importantísima a tratar al inicio de un proyecto: Elegir el modelo de despliegue adecuado. Y es que una vez se identifican los problemas de...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/por-que-el-saas-es-tu-mejor-opcion
How to Navigate Tariff Uncertainty in 2025
With higher tariffs, changing trade policies, and rising geopolitical tensions, your organization has to be strategic about how to mitigate some of these challenges to ensure the viability of your...
https://www-cdn.liferay.com/it/web/guest/blog/category/how-to-navigate-tariff-uncertainty
Agentic AI: What's Next in AI
Note: This article was last updated on 8/19/2025. Key Takeaways: Agentic AI, the next progression in AI, has the autonomy to make decisions and take actions on its own. Agentic AI will be able...
https://www-cdn.liferay.com/it/web/guest/blog/category/agentic-ai-what-s-next-in-ai
5 Trends im Lieferkettenmanagement, die jedes Unternehmen 2025 im Blick haben sollte
Ein neues Jahr bedeutet sowohl neue als auch wiederkehrende Herausforderungen für die Lieferkette für Beschaffungsteams und Unternehmen. Seit COVID-19 sind viele Unternehmen mit Störungen in der...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/5-trends-im-lieferkettenmanagement-die-jedes-unternehmen-2025-im-blick-haben-sollte
Empower Technical Teams: The No-Code/Low-Code Evolution of Data Sets
Understanding the Evolution of Data Sets Given the sheer amount of structured data organizations have, finding a way to manage it effectively is critical. In Liferay DXP, we use a feature called...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/empower-technical-teams-the-no-code-low-code-evolution-of-data-sets
How Global Companies Are Defending Against DDoS Attacks
Just a few weeks ago, the social media platform X suffered a massive DDoS attack, resulting in intermittent outages. Although this was one of the first big DDoS attacks of 2025, it’s certainly not...
https://www-cdn.liferay.com/it/web/guest/blog/category/how-global-companies-are-defending-against-ddos-attacks
Cómo se protegen las empresas frente a los ataques DDoS
Hace apenas unas semanas, la plataforma de redes sociales X sufrió un ataque DDoS masivo, que provocó interrupciones intermitentes. Aunque este fue uno de los primeros grandes ataques DDoS de 2025,...
https://www-cdn.liferay.com/it/web/guest/blog/category/como-se-protegen-las-empresas-frente-a-los-ataques-ddos
Un nuovo modello di Pubblica Amministrazione
La trasformazione digitale della Pubblica Amministrazione (PA) non è solo una questione tecnologica, ma un cambiamento culturale che deve mettere al centro le persone – sia i cittadini che i...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/un-nuovo-modello-di-pubblica-amministrazione
La Trasformazione digitale dell’Assicurazione: tendenze, sfide e opportunità nel 2025
Il panorama assicurativo italiano sta attraversando una significativa e stimolante trasformazione digitale, offrendo immense opportunità di innovazione e crescita. Una recente sessione di Simone...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/la-trasformazione-digitale-dell-assicurazione-tendenze-sfide-e-opportunita-nel-2025
Come le aziende si proteggono dagli attacchi DDoS
Solo poche settimane fa, la piattaforma di social media X ha subito un massiccio attacco DDoS, che ha causato interruzioni intermittenti. Sebbene questo sia stato uno dei primi importanti attacchi...
https://www-cdn.liferay.com/it/web/guest/blog/category/come-le-aziende-si-proteggono-dagli-attacchi-ddos
What Exactly Is Modern Application Development in Liferay?
A New Development Paradigm These days, developing in Liferay DXP looks very different from even just a few years ago. Plugins, for instance, used to be the best thing since Windows 95. (In fact,...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/what-exactly-is-modern-application-development-in-liferay
Partner Pulse | Trend Tecnologici: la visione dei partner Liferay sull’innovazione digitale
Nel contesto di una trasformazione digitale sempre più veloce e pervasiva, tenere il passo con i trend tecnologici emergenti è una sfida che le aziende non possono più rimandare. Ma quali...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/partner-pulse-trend-tecnologici-la-visione-dei-partner-liferay-sull-innovazione-digitale
IA Agentica: il futuro dell'intelligenza artificiale
Negli ultimi anni, l'intelligenza artificiale generativa è stata la parola d'ordine. Ma ora, con il progresso della tecnologia, è arrivata una nuova evoluzione: l'intelligenza artificiale Agentica....
https://www-cdn.liferay.com/it/web/guest/blog/category/ia-agentica-il-futuro-dell-intelligenza-artificiale
IA agéntica: lo que está por llegar en IA
En los últimos años, la IA generativa ha sido la palabra de moda. Pero ahora, con el avance de la tecnología, ha llegado una nueva más evolucionada: la IA agéntica. ¿Qué es la IA agéntica? ¿Qué es...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/ia-agentica-lo-que-esta-por-llegar
How to Achieve Digital Agility for Your Website
Note: This article was last updated on August 1, 2025, to ensure all information is up-to-date. Key Takeaways Digital agility is mission-critical. Without flexible, modern systems, your site...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/how-to-achieve-digital-agility-for-your-website
What Is an Enterprise Website? Don’t Neglect These Essential Elements
Note: This article was last updated on August 13, 2025.   Key Takeaways Exceptional website experiences are the standard, not the exception. A Content Management System (CMS) is software that...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/are-you-neglecting-these-3-essential-elements-of-an-enterprise-website
CRM Ciudadano: los pilares para una Administración Pública centrada en las personas
A medida que la sociedad se digitaliza, las expectativas de experiencia digital de los ciudadanos van aumentando. Hay cada vez una mayor necesidad de tener la misma facilidad y eficiencia que...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/crm-ciudadano-los-pilares-para-una-administracion-publica-centrada-en-las-personas
5 Security Best Practices to Keep Your Liferay Deployment Safe
We're Serious About Security Liferay prioritizes security across every layer—from software and cloud infrastructure to customer protection. With certifications like ISO 27001 and SOC 2, built-in...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/security-best-practices-to-keep-your-liferay-deployment-safe
Partner Pulse: Protiviti on Digital Transformation in the Middle East
In this edition of our Partner Pulse interview series, we’re joined by Adib Ibrahim, Managing Director, and Saranga Pani, Director at Protiviti. Protiviti is a global consulting firm and a wholly...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/partner-pulse-protiviti-digital-transformation-middle-east
Partner Pulse | Oltre la tecnologia: la trasformazione digitale secondo i partner Liferay
La trasformazione digitale non è soltanto un progetto IT: è un percorso strategico, culturale e organizzativo che coinvolge l’intera azienda. Per comprenderne meglio le dinamiche abbiamo...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/partner-pulse-oltre-la-tecnologia-la-trasformazione-digitale-secondo-i-partner-liferay
6 Pillars for a Successful Citizen Relationship Management Platform
Citizens today expect smoother, faster, and friendlier online experiences, just like when they shop online. They want to request a birth certificate from their smartphone, file their income tax...
https://www-cdn.liferay.com/it/web/guest/blog/category/6-pillars-for-successful-citizen-relationship-management-platform

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