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3 Tactics for CX Leaders to Reduce Customer Service Costs

The pandemic has only made customers more selective about the digital experiences they want to receive. More than 60% of customers will defect after one bad experience, up 22% from 2021. So with...

https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/cx-leaders-reduce-customer-service-costs

3 Tactics for IT Teams to Reduce Customer Service Costs

With rising inflation costs and increasing customer expectations, delivering effective customer experiences is becoming more costly and time-consuming. But this is not just a priority for...

https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/it-teams-reduce-customer-service-costs

Liferay España, un Gran Lugar para Trabajar

Una parte muy importante de la visión de Liferay como compañía tecnológica es reforzar una cultura de trabajo inclusiva, que fomente la innovación, el trabajo en equipo y la creatividad. Liferay es...

https://www-cdn.liferay.com/es/web/guest/blog/liferay-experience/liferay-espana-un-gran-lugar-para-trabajar

How to Personalize Cross Selling Insurance

Customer acquisition is the driving force of any business, but it is especially noteworthy in the insurance sector. That’s because insurers spend more on customer acquisition than any other...

https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/cross-selling-insurance

How to Achieve Digital Agility for Your Website

Running a complex business today means balancing changing customer expectations, the pressure to innovate, and the need to scale efficiently – all while ensuring seamless digital experiences. But...

https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/how-to-achieve-digital-agility-for-your-website

Are You Neglecting These 3 Essential Elements of an Enterprise Website?

Everybody Needs a Website After the dawn of the internet in the mid-90s, companies started scrambling to go online too, initially creating websites just to complement in-person experiences. Over...

https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/are-you-neglecting-these-3-essential-elements-of-an-enterprise-website

CRM Ciudadano: los pilares para una Administración Pública centrada en las personas

A medida que la sociedad se digitaliza, las expectativas de experiencia digital de los ciudadanos van aumentando. Hay cada vez una mayor necesidad de tener la misma facilidad y eficiencia que...

https://www-cdn.liferay.com/es/web/guest/blog/current-experiences/crm-ciudadano-los-pilares-para-una-administracion-publica-centrada-en-las-personas

5 Security Best Practices to Keep Your Liferay Deployment Safe

We're Serious About Security Liferay prioritizes security across every layer—from software and cloud infrastructure to customer protection. With certifications like ISO 27001 and SOC 2, built-in...

https://www-cdn.liferay.com/es/web/guest/blog/customer-experience/security-best-practices-to-keep-your-liferay-deployment-safe