Etudes
Coronavirus: E-Commerce Crisis Management for Today and Tomorrow
- Although many manufacturers, distributors, wholesalers, and retailers have experience and managed a crisis or two in their time, the current pandemic has brought national economies to a standstill, significantly affecting B2B and B2C e-commerce.
- Data on how buyers and sellers have been affected
- Insights on what future goals should be in a post-coronavirus world
- Best practice and advice on what B2B and B2C companies can implement now
“This crisis is widening the digital divide among those who made earlier investments in e-commerce and those that didn’t,” says Brian Beck, a managing partner of Enceiba.
This report from Digital Commerce 360, sponsored by Liferay, provides:
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Trois méthodes pour améliorer votre stratégie de service client digitale
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Trois méthodes pour améliorer votre stratégie de service client digitale
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