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5 Signs It's Time to Break Up with Your Customer Portal
1. Your Customer Service Team is Overwhelmed. Customers are submitting more tickets or calls than your customer service team can handle, many of which for what should be straightforward...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/5-signs-it-s-time-to-break-up-with-your-customer-portal
Por que e como personalizar a CX no setor industrial
A indústria é um dos setores mais importantes da economia global. Embora os fabricantes enfrentem desafios que outras empresas talvez nunca tenham que imaginar, os clientes deles têm muitas das...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/por-que-e-como-personalizar-a-cx-no-setor-industrial
Digitaler Handel – die Herausforderungen im B2B
Die globalen Ereignisse der vergangenen Jahre haben viele Unternehmen auf der ganzen Welt dazu gebracht, ihre digitale Transformation zu beschleunigen – so auch im Bereich Handel. Die...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/digitaler-handel-herausforderungen-im-b2b
7 Customer Experience trends to expect by 2025 in Financial Services
Business resilience and customer-centric experience are two of the biggest challenges most industries are facing since digitalization became part of our day-to-day routine. The economically active...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/7-customer-experience-trends-to-expect-by-2025-in-financial-services
10 Keys to Building the Public Sector Technology Journey
In a context where the Private Sector is having a great influence on all of us, expectations are rising and we expect to have the same capabilities as citizens, businesses, or public employees in...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/10-keys-to-building-the-public-sector-technology-journey
Breaking Barriers: How Low Code is Empowering Business Users in Manufacturing
In today’s highly dynamic and competitive marketplace, it’s crucial for manufacturers to be agile and adaptable in order to succeed. Manufacturing organizations need to be able to respond quickly...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/breaking-barriers-how-low-code-is-empowering-business-users-in-manufacturing
¿Por qué el autoservicio es fundamental para ofrecer una gran experiencia postventa en el sector manufacturing?
Para las empresas del sector industrial, el producto por sí solo ya no es un diferenciador que aporte valor. Aunque las preferencias B2B actuales están cambiando hacia una experiencia más parecida...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/-por-que-el-autoservicio-es-fundamental-para-ofrecer-una-gran-experiencia-postventa-en-el-sector-manufacturing-
7 tendencias de experiencia del cliente para 2025 en el sector financiero
La resiliencia empresarial y la experiencia centrada en las necesidades de los clientes son dos de los mayores retos a los que se enfrentan la mayor parte de las organizaciones, independientemente...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/7-tendencias-de-experiencia-del-cliente-para-2025-en-el-sector-financiero
8 Best Practices for Insurance Digital Transformation Maturity in 2023 and Beyond
Digital transformation maturity has progressed significantly in the past decade. In the beginning, many organizations relied on traditional business models and legacy systems. Over time, however,...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/8-best-practices-insurance-digital-transformation-maturity-2023-beyond
Elementi fondamentali per la trasformazione digitale nel settore pubblico
Come si presenta il futuro della trasformazione digitale nella Pubblica Amministrazione? Questo tipo di transizione richiede di ripensare completamente il sistema in termini di visione, esperienza,...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/elementi-fondamentali-per-la-trasformazione-digitale-nel-settore-pubblico
Quali sono gli ostacoli strutturali al cambiamento verso la digitalizzazione dei servizi pubblici?
Chi è rimasto indietro   In tutto il mondo, i governi centrali e locali hanno difficoltà a fornire servizi pubblici digitali. Per passare modelli digital-first, è necessario sapere da dove...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/quali-sono-gli-ostacoli-strutturali-al-cambiamento-verso-la-digitalizzazione-dei-servizi-pubblici-
10 Elementi chiave per costruire il percorso tecnologico del settore pubblico
In un contesto in cui tutti siamo fortemente influenzati dal settore privato, le aspettative si alzano e si richiedono le stesse funzionalità anche come cittadini, imprese o dipendenti del settore...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/10-elementi-chiave-per-costruire-il-percorso-tecnologico-del-settore-pubblico
Top 10 Customer Portal Trends
Keeping customers happy is essential to maintaining a healthy business. But recent disruptions like the global pandemic and economic uncertainty have made that harder than ever to achieve as...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/top-10-customer-portal-trends
Enhancing the Digital Customer Experience for Telco Organizations
The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/enhancing-digital-customer-experience-for-telco-organizations
Die 10 wichtigsten Kundenportal-Trends für 2023
Glückliche Kunden sind das Fundament eines erfolgreichen Unternehmens. In jüngster Zeit haben einschneidende Entwicklungen wie die weltweite Pandemie und wirtschaftliche Instabilität jedoch dazu...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/die-10-wichtigsten-kundenportal-trends-fur-2023
Le 10 principali tendenze dei portali clienti nel 2023
Fare in modo che i clienti siano soddisfatti è essenziale per mantenere un business sano. Tuttavia, la pandemia e l'incertezza economica hanno reso il raggiungimento di questo obiettivo più...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/le-10-principali-tendenze-dei-portali-clienti-nel-2023
Jornadas de liderança: Entrevista com Leyla Ferreira, Gerente de RH
Na Liferay, podemos dizer que uma coisa é certa: cada jornada profissional é única. Você pode topar com alguém que migrou dos bisturis para os códigos, alguém que iniciou sua carreira como pessoa...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/jornadas-de-lideranca-leyla-ferreira
10 tendências para portais de clientes em 2023
Manter os clientes satisfeitos é essencial para a integridade dos negócios. No entanto, após eventos recentes como a pandemia global e os cenários de incertezas econômicas, ficou mais difícil...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/10-tendencias-para-portais-de-clientes
Citizen Experience: 46 Key Statistics Driving the Transformation in the Public Sector
Note: This article was last updated on September 3, 2025, to ensure all information is up-to-date.   Key Takeaways Rising expectations, falling trust: Citizens increasingly want digital,...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/citizen-experience-46-key-statistics-driving-the-transformation-in-the-public-sector
Mejora de la experiencia digital para las empresas de telecomunicaciones
Los clientes actuales esperan muchas cosas de las empresas de telecomunicaciones: comodidad, sencillez, intuitividad, fiabilidad y mucho más. Sin embargo, existen dos factores que deben estar...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/mejora-de-la-experiencia-digital-para-las-empresas-de-telecomunicaciones
Tendenze e sfide del settore assicurativo: come affrontarle?
Settore assicurativo: uno scenario in evoluzione Il mercato degli operatori assicurativi è stato caratterizzato negli ultimi anni da continui cambiamenti. L’instabilità economica, la pandemia e...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/tendenze-e-sfide-del-settore-assicurativo-come-affrontarle-
Why Migrating to Liferay DXP from HCL DX Makes Sense For Your Business
In late 2018, when IBM announced it would be selling a large portion of the company’s software portfolio, including WebSphere Portal, to India-based HCL, the move was met with shock by many in the...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/why-migrating-to-liferay-dxp-makes-sense-for-your-business
Embarcando para o futuro: por que o low-code é essencial para seu projeto de portal do cliente
Em um mundo digital-first, seus clientes se acostumaram a ter experiências fluidas e acesso imediato a informações. Eles exigem rápidas respostas e resoluções para suas dúvidas e problemas, de...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/porque-o-low-code-e-essencial-para-seu-projeto-de-portal-do-cliente
Valiant Bank: Vereinfachtes Finanzleben dank Kundenportal
Die Finanzbranche erlebt eine Phase des schnellen und dynamischen Wandels. Heutzutage erwarten Kunden von ihren Banken einfache, intuitive und personalisierte digitale Erlebnisse. Um im Wettbewerb...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/valiant-bank-vereinfacht-finanzleben-dank-kundenportal
Die 6 wichtigsten Vorteile von Cloud-Software-Lösungen
Angesichts der dynamischen wirtschaftlichen Bedingungen müssen Unternehmen in jeder Branche einen Weg finden, um flexibel zu agieren. Für viele liegt die Antwort in der technischen Infrastruktur....
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/die-6-wichtigsten-vorteile-von-cloud-software-loesungen
Why Security Should Be a Business Leader Concern
Security can no longer be an issue only delegated to your IT or SecOps teams. The global average cost of a data breach increased by 2.6% from $4.24 million in 2021 to $4.35 million in 2022,...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/why-security-should-be-a-business-leader-concern
Evolving with the Real Estate Industry: How Liferay DXP Meets Current and Future Needs
Standing out in the real estate industry doesn’t just require embracing new technologies, but a comprehensive digital transformation strategy. How can you implement a successful digital strategy...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/evolving-with-the-real-estate-industry-how-liferay-dxp-meets-current-and-future-needs
A Smooth Transition: Migrating from HCL DX to Liferay DXP
Co-authored by Philip Cheshire, CEO, Asponte Technology Migrating from HCL Digital Experience (DX) to Liferay Digital Experience Platform (DXP) can feel like a daunting task, but with the right...
https://www-cdn.liferay.com/it/web/guest/blog/business-partner-experience/a-smooth-transition-to-liferay-dxp
7 Reasons Why Our Customers Choose Liferay DXP
Note: This article was last updated Oct 2025. Key Takeaways Over 1200+ customers around the world use Liferay DXP as the single platform to streamline their tech stack, as its native capabilities,...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/7-reasons-why-our-customers-choose-liferay-dxp
Transformando el sector inmobiliario: Cómo Liferay DXP cubre las necesidades actuales y futuras del sector
El sector inmobiliario no solo requiere adoptar las nuevas tecnologías, sino una estrategia integral de transformación digital. ¿Cómo puedes implantar una estrategia digital exitosa que permita...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/transformando-el-sector-inmobiliario-como-liferay-dxp-cubre-las-necesidades-actuales-y-futuras-del-sector
Desmitificando la IA: guía para empresas
Atrás quedan los días en que la Inteligencia Artificial (IA) era sólo una fantasía futurista sacada de una película de ciencia ficción. Hoy en día, la IA está integrada en el funcionamiento de...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/desmitificando-la-ia-guia-para-empresas
B3 revoluciona a gestão de conteúdo com o Liferay DXP
B3 revoluciona a gestão de conteúdo com o Liferay DXP   As maiores bolsas de valores da América Latina escolheram o Liferay como sua plataforma para criação de experiências digitais. Além da Bolsa...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/b3-revoluciona-a-gestao-de-conteudo-com-o-liferay-dxp
Por que a segurança deve ser uma preocupação do líder de negócios
A segurança não pode mais ser uma questão delegada apenas às equipes de TI ou SecOps. O custo médio global de uma violação de dados aumentou 2,6%, de US$ 4,24 milhões em 2021 para US$ 4,35 milhões...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/por-que-a-seguranca-deve-ser-uma-preocupacao-do-lider-de-negocios
Liferay DXP é a base para a revolução educacional em Andaluzia, Espanha
Liferay DXP é a base para a revolução educacional no governo da Andaluzia, Espanha Uma revolução digital. Assim pode ser resumido o projeto de transformação da experiência de alunos e professores...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/liferay-dxp-e-a-base-para-a-revolucao-educacional-em-andaluzia-espanha
7 motivi per cui i nostri clienti scelgono Liferay DXP
Una delle domande che riceviamo più spesso in Liferay è: "come facciamo a sapere che Liferay DXP è davvero la scelta migliore per noi?" Per rispondere a questa domanda, abbiamo riassunto alcune...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/7-motivi-per-cui-i-nostri-clienti-scelgono-liferay-dxp
7 razões pelas quais nossos clientes escolhem o Liferay DXP
Uma das perguntas que mais recebemos aqui na Liferay é "como ter certeza de que a Liferay DXP é realmente a melhor escolha?" Para ajudar a responder a essa pergunta, resumimos alguns dos motivos...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/7-razoes-pelas-quais-nossos-clientes-escolhem-o-liferay-dxp
7 raisons pour lesquelles nos clients choisissent Liferay DXP
L’une des questions que l’on nous pose le plus souvent chez Liferay est la suivante : « Comment être sûr que Liferay DXP est le choix le mieux adapté à notre problématique ? » Nous avons compilé...
https://www-cdn.liferay.com/it/web/guest/blog/liferay-experience/7-raisons-pour-lesquelles-nos-clients-choisissent-liferay-dxp
Transformando la Experiencia del Cliente con UX Design e Inteligencia Artificial
“La convergencia entre el diseño de Experiencia del Usuario (UX) y la Inteligencia Artificial (IA) para impulsar la excelencia en la atención al cliente es una herramienta poderosa para crear...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/transformando-la-experiencia-del-cliente-con-ux-design-e-inteligencia-artificial
5 Ways to Improve Citizen Experiences in the Public Sector
Citizens are looking for convenient, secure, and fast digital services, like what they experience from the private sector. But a recent study from Deloitte found that across 13 countries, customer...
https://www-cdn.liferay.com/it/web/guest/blog/customer-experience/5-ways-to-improve-citizen-experiences-in-the-public-sector
3 Keys to Success with AI
Note: This article was last updated September 2025. Key Takeaways In order to successfully implement and leverage AI capabilities, businesses will need to be able to define clear AI goals and...
https://www-cdn.liferay.com/it/web/guest/blog/current-experiences/3-keys-to-success-with-ai

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