Multichannel vs Omnichannel Explained | Liferay
Across both business to business (B2B) and business to consumer (B2C) online sites, social media, and marketplaces, all of us are glued to our various devices more than ever before. The COVID-19...
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/-multichannel-vs-omnichannel