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What We Learned from 100 Mobile Banking App Reviews
For most of us, everyday banking starts with a mobile app. Who really has time to go to a branch during the week? Apps are the main window through which we see and experience our banks, and what...
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/what-we-learned-from-100-mobile-banking-app-reviews
How Financial Technology is Impacting Emerging Markets
For many of us, the advent of mobile technology has profoundly changed our lives. It has rewired the way we socialize, shop, and do business. But in other parts of the world, especially in emerging...
https://www-cdn.liferay.com/pt/web/guest/blog/current-experiences/how-financial-technology-is-impacting-emerging-markets
5 Steps to Delivering Customer Support for the Enterprise
Today, providing great customer experience is a necessity. At every touchpoint along the customer journey, there is potential to make it or break it with your company. Positive interactions will go...
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/5-steps-to-delivering-customer-support-for-the-enterprise
A Global University Going Digital: The Story of NYU
Jim Robertson, Director of Digital Communications at NYU, and Andrew Gruhn, Solution Architect at sdg, presented at Liferay Symposium North America 2015. The following post is an edited transcript...
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/a-global-university-going-digital-the-story-of-nyu
Creando una Experiencia B2B Completa Más Allá del Carrito de Compras
El comercio electrónico B2B sigue creciendo. Desde 2018, los canales electrónicos han representado más del 50% de las transacciones de business to business y más de $1 billón de dólares en ventas....
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/creando-una-experiencia-b2b-completa-mas-alla-del-carrito-de-compras
Buon compleanno, Liferay!
Liferay Italia festeggia 4 anni! Le sue soluzioni sono sul mercato italiano dal 2009, grazie al prezioso supporto dei partner, ma il 13 febbraio 2017 si aprivano ufficialmente le porte della sua...
https://www-cdn.liferay.com/pt/web/guest/blog/liferay-experience/buon-compleanno-liferay-
Neuromarketing oder: Ihr Reptiliengehirn macht das schon für Sie!
Sie haben bestimmt schon einmal Henry Fords berühmtes Zitat zum Thema Werbung gehört: “Ich weiß, die Hälfte meiner Werbung ist hinausgeworfenes Geld. Ich weiß nur nicht, welche Hälfte.” Hätte es zu...
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/neuromarketing-oder-ihr-reptiliengehirn-macht-das-schon-fur-sie-
3 Exemplos de Portais de Autoatendimento Eficientes
Até o final de 2020, o Gartner prevê que 85% de todas as interações de atendimento ao cliente irão começar pelo autoatendimento. Inclusive, muitas empresas esperam implementar portais de...
https://www-cdn.liferay.com/pt/web/guest/blog/customer-experience/3-exemplos-de-portais-de-autoatendimento-eficientes

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