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Blogs Entry · By Christine Reyes On Apr 3, 2017 11:21 AM

Delighting Customers Starts With Knowing Them The advice for creating better customer experience seems endless these days, but there’s one thing everyone agrees on: If you really want to please...

Blogs Entry · By Christine Reyes On Apr 6, 2017 9:01 AM

What’s the Number One Priority for Marketers Today? Do you agree or disagree with the following statement? The number one priority for marketers today is to lead the company in finding new revenue...

Web Content Article · By Emily Liu On Feb 6, 2017 3:13 PM

Patient portal delivers accurate test results, boosts impact of innovative product

Web Content Article · By Emily Liu On Feb 8, 2017 9:21 AM

Consolidated analytics portal improves access to critical business intelligence

Document · By Christine Reyes On Dec 5, 2016 2:38 PM

Migrating to Liferay DXP: Best Practices, High-Level Approach and Strategy Table of Contents Executive Summary � � � � � � � � � � � � � � � � � � � � � � � � � � 1 How do I go from my current...

Blogs Entry · By Christine Reyes On Apr 3, 2017 10:52 AM

In the first part of this series, we discussed the importance of uniting the customer experience across touchpoints and building a cross-functional team to manage it. In part two of the series, we...

Blogs Entry · By Christine Reyes On Apr 4, 2017 4:24 AM

This is part two of a three-part series, based on insights found in the benchmark report Assessing the Digital Landscape for Financial Institutions: How to Lead the Charge With People and...

Document · By Christine Reyes On Oct 25, 2016 1:26 PM

Four Strategies to Transform Your Customer Experience 1 The Convergence of Digital and Physical In a study conducted by Gartner for CMOs, 98% of respondents affirmed that the online and...