Whitepaper

3 Tactics to Improve Discoverability and Search in Customer Portals

Customers can spend a lot of unnecessary time lost on your customer portal, trying to find answers to what are often straightforward questions or problems. Bolster your customer portal strategy with these three discoverability and search tactics.

Learn best practices around: Intuitive Design, Tagging, Categorization, Content Filtering, Search Result Customization, Applied AI/ML, Recommendation Engines, and more.
Get the Whitepaper
Resource Types
Whitepapers
Solutions
Customer Portals

More Resources

E-Book
How Three Institutions Revolutionised the Student Experience with a Digital Experience Platform
Placeholder image
E-Book
How Three Institutions Revolutionised the Student Experience with a Digital Experience Platform
Whitepaper
How Can a Customer Portal Streamline Tasks with Self-Service?
Placeholder image
Whitepaper
How Can a Customer Portal Streamline Tasks with Self-Service?
Whitepaper
How Can a Customer Portal Streamline Access to Tools and Information?
Placeholder image
Whitepaper
How Can a Customer Portal Streamline Access to Tools and Information?
1400 Montefino Avenue
Diamond Bar, CA 91765
USA
+1-877-LIFERAY
Built on Liferay Digital Experience Platform