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How COVID Has Changed B2B Buying
The way we conduct business has changed in a drastic way this year as a direct result of the COVID-19 pandemic. While the consumer side of this fundamental shift in behaviour tends to receive the...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/how-covid-has-changed-b2b-buying
The Value of Analytics Within a Modern Intranet
In today’s competitive commercial environment, organisations across the globe understand the importance of hiring, developing and retaining the talent within their organisation. As CEOs and HR...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/the-value-of-analytics-within-a-modern-intranet
What is the Purpose of a Knowledge Management System?
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date. Every day, businesses generate massive volumes of data—from emails and chat threads to analytics...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/what-is-the-purpose-of-a-knowledge-management-system-
Creating Meaningful Customer Experiences
As an established digital experience leader, Liferay’s DXP is designed to encourage positive customer experiences. Driving growth, companies across the globe have achieved alignment with Liferay,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/creating-meaningful-customer-experiences
Why Marketers Should Care About Headless APIs
Just a few years ago, developing and managing content for a website was a lot simpler. The vast majority of online users were on desktop computers – as a marketer, you could reach everyone using a...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/why-marketers-should-care-about-headless-apis
Is Measurement the Key to Customer Success?
If you want to improve customer satisfaction, engagement and retention, it’s crucial that you understand what your product or service can offer and how you're maximising its potential for the...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/is-measurement-the-key-to-customer-success-
Why is the Employee Experience Just as Important as the Customer Experience?
Many companies prioritise the happiness of their customers and use it as an indication of their success, but often neglect the impact employee experience can have on overall customer satisfaction....
https://www-cdn.liferay.com/web/guest/blog/customer-experience/why-is-the-employee-experience-just-as-important-as-the-customer-experience-
How to Increase Partner Portal User Adoption
Even though partner portals are meant to create opportunities to streamline sales processes, empower partners and establish competitive advantages, 80% of partner portals still end up unpopular and...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/how-to-increase-partner-portal-user-adoption
4 Challenges in Moving to Digital Insurance
A recent PwC report indicated that 44% of insurance leaders surveyed did not believe existing insurers would survive in their current form. The industry is shifting at a rate that threatens the...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/4-challenges-in-moving-to-digital-insurance
Four Questions to Check the Health of Your Intranet
When’s the last time you really measured whether your employees find value in the company intranet? Often, intranets are rolled out across enterprises and only updated as necessary — for instance,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/four-questions-to-check-the-health-of-your-intranet
How to Choose the Right Intranet Software
There are dozens of intranet software options available for companies, and choosing the right one can be a challenge, especially for those who are launching an intranet for the first time. Any...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/how-to-choose-the-right-intranet-software
How to Personalize Experiences at Scale with Liferay DXP
Personalization is nothing new but rather becoming the norm for customer experience. Of the millennials and GenZers polled in a recent survey, 75% expect connected processes, seamless handoffs...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/how-to-personalize-experiences-at-scale-with-liferay-dxp
How E-Commerce in Manufacturing is a Game Changer
E-commerce in manufacturing reflects a paradigm shift from pure transactions to experience-driven commerce. Purchasing parts or products online is nothing new, but many of the legacy systems used...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/how-e-commerce-in-manufacturing-is-a-game-chang-1
3 New Features to Manage Bulk Digital Assets with Liferay DXP 7.2
Digital assets have become a significant part of our everyday experience; we consume and interact with photos, audio files, content and ads. However, the seemingly exponential growth of these...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/3-new-features-to-manage-bulk-digital-assets-with-liferay-dxp-7-2
How E-Commerce in Manufacturing is a Game Changer
E-commerce in manufacturing reflects a paradigm shift from pure transactions to experience-driven commerce. Purchasing parts or products online is nothing new, but many of the legacy systems used...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/how-e-commerce-in-manufacturing-is-a-game-chang-2

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