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Rise of the Modern Intranet: Becoming a Workplace Hero
Does the term “intranet” conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need? According to Forrester, this poor user...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/rise-of-the-modern-intranet-becoming-a-workplace-he-1
Manufacturing in 2020 and Beyond- Becoming Data-Driven
As if manufacturers weren’t already concerned about evolving technologies and industry standards, COVID-19 has only added more pressure to search for ways to protect their businesses from further...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/manufacturing-in-2020-and-beyond-becoming-data-driven
What You’re Missing for an IDEA Compliant Website
Federal agencies are being held to the same standards of engaging digital experiences as those found on consumer sites. With the 21st Century Integrated Experience Act (IDEA), it’s mandatory that...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/what-you-re-missing-for-an-idea-compliant-website
The Importance of Connecting Content and Commerce
As modern customers gain greater control over their own experiences and become less likely to be influenced by online vendors, companies must change their approach to digital commerce. Much like...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-importance-of-connecting-content-and-commerce
Creating a Complete B2B Experience Beyond the Cart
B2B e-commerce continues to grow. Since 2018, electronic channels have accounted for over 50% of business to business transactions and over $1 trillion dollars in sales. Over 75% of distributors...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/creating-a-complete-b2b-experience-beyond-the-ca-1
What Government Agencies Need to Improve Digital Citizen Experience
The verdict is in: while many businesses understand the importance of digital customer experience, government institutions have been slow to implement similar tactics for their customers: citizens....
https://www-cdn.liferay.com/web/guest/blog/customer-experience/what-government-agencies-need-to-improve-digital-citizen-experience
Working Together to Fight Against COVID-19
In the midst of the uncertainties caused by COVID-19, we have still seen so much good. We are constantly amazed by what our innovative teams and customers have been able to accomplish in these...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/working-together-to-fight-against-covid-19
Three Intranet Examples That Optimize How You Do Business
Intranets are the unsung heroes of successful enterprises. An effectively designed intranet can not only improve corporate communications and enable employee collaboration but also optimize...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/three-intranet-examples-that-optimize-how-you-do-business
Getting through COVID-19 Together with Liferay
With the global health and economic situation developing quickly, here is an update on how Liferay is responding to the crisis. In one of our company-wide meetings last year, I talked about how...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/getting-through-covid-19-together-with-liferay
Why Great B2B Customer Experiences are More Important Than Ever
With 67% of people reporting that their standards for customer experience (CX) have never been higher, it’s no wonder that companies of all types are choosing to invest in CX. Modern, personalized...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/why-great-b2b-customer-experiences-are-more-important-than-ever
20 Important Statistics About B2B Customer Experience in 2020
The B2B customer experience (CX) has fundamentally shifted due in large part to expectations set by the scale and frequency of B2C experiences. Fluent in the world of online shopping, consumers...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/20-important-statistics-about-b2b-customer-experience-in-2020
Why Businesses Need an API-Driven Strategy
Delivering great digital experiences only grows more difficult year after year. Today, a single web or mobile transaction crosses an average of 35 different technology systems or components,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/why-businesses-need-an-api-driven-strategy
5 Customer Experience Predictions for Manufacturers
Manufacturers are increasingly being called upon to integrate customer centricity into product, customer and service life cycles. As customer expectations continue to evolve, businesses will need...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/5-customer-experience-predictions-for-manufacturers
Commerce Business 101: How to Write an RFP for B2B Companies
Digital experiences in B2B commerce have been rapidly outpaced by B2C standards. While B2C companies are racing to provide more personalized and intuitive interactions, many B2B companies are still...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/commerce-business-101-how-to-write-an-rfp-for-b2b-companies
The 2020 Gartner Critical Capabilities for Digital Experience Platforms: A Liferay Perspective
It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-2020-gartner-critical-capabilities-for-digital-experience-platforms-a-liferay-perspective

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