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Enhancing the Digital Customer Experience for Telco Organizations
The modern customer expects many things from telecommunications companies — convenience, simplicity, intuitiveness, trustworthiness, and more. Two such expectations in particular, however, must be...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/enhancing-digital-customer-experience-for-telco-organizations
Citizen Experience: 46 Key Statistics Driving the Transformation in the Public Sector
Note: This article was last updated on September 3, 2025, to ensure all information is up-to-date.   Key Takeaways Rising expectations, falling trust: Citizens increasingly want digital,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/citizen-experience-46-key-statistics-driving-the-transformation-in-the-public-sector
Manufacturing Q&A: 5 Reasons Your Business Needs a Customer Portal
In today’s competitive market, manufacturers have to overcome a number of obstacles before they can successfully offer efficient and seamless digital experiences to both their customers and...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/infographic-manufacturing-questionnaire-5-reasons-your-business-needs-a-customer-portal
Partner Pulse: Insights on Digital Innovation in the CEE Region
Central and Eastern Europe is abuzz with digital transformation. For this first edition of our new interview series, Partner Pulse, we've asked Liferay partners bitlife and Webtown about their take...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/partner-pulse-insights-on-digital-innovation-in-the-cee-region
20+ Employee Experience Trends 2025 and Beyond
Note: This article was last updated Oct 2025. Key Takeaways: Employee success remains critical to organizational success, so leaders must consider how they can continue to deliver positive...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/20-employee-experience-trends-2025-and-beyond
The Future of B2B Commerce in 2030
Note: This article was last updated September 2025.   Key Takeaways B2B ecommerce is becoming smarter, more connected, and more expansive. B2B organizations need to adapt their digital channels...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-future-of-b2b-commerce-in-2030
The State of the Art in Shipping: A Seamless Experience for Customers and Businesses
When it comes to skyrocketing customer expectations, the transport and logistics sector is no exception. Gone are the days of tiresome phone calls, endless email chains, and a lack of transparency...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-state-of-the-art-in-shipping
Looking Back and Looking Ahead: What’s Happening with Enablement at Liferay
2024 was an exciting year for me at Liferay. I joined the Liferay Enablement team, an incredible group of professionals who I can confidently call Liferay rockstars. Under the leadership of the...
https://www-cdn.liferay.com/web/guest/blog/category/looking-back-and-looking-ahead-what-is-happening-with-enablement-at-liferay

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