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Self Service Portal | Liferay
A self-service portal can improve customer experience and free up your employees to concentrate on more complex, higher-value tasks. It’s undeniable that there has been a significant shift when it...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-self-service-portal
2022 Digital Transformation Predictions from a B2B Marketing Executive
Marketers are no strangers to change. You’ve operated in a world where consumer preferences are always shifting, where technology is always evolving, and the market is always moving. This has been...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-2022-digital-transformation-predictions-from-a-b2b-marketing-executive
Turn Your Onboarding Headache Into The Start of a Great Relationship
While COVID-19 may have pushed financial service organizations to digitalize, these companies have no plans of stopping even after COVID’s effects lessen. In fact, 77% of traditional financial...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-turn-your-onboarding-headache-into-the-start-of-a-great-relationship
Multichannel vs Omnichannel Explained
Note: This article was last updated on November 7, 2025, to ensure all information is up-to-date.   Key Takeaways Multichannel marketing reaches customers across several platforms, but each channel...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-multichannel-vs-omnichannel
3 Examples of Successful Digital Transformation in Manufacturing
Note: This article was last updated September 2025. Key Takeaways Digital transformation, through the adoption of advanced technologies, will change the way the manufacturing industry operates....
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-3-examples-successful-digital-transformation-manufacturing
Ways to Improve Customer Service in Banks | Liferay
There are more than 5,000 banks and savings institutions to choose from in the United States, nearly 1,500 banks in Germany, more than 400 in Ireland, and 53 in Australia. Simply put, there’s a lot...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-improve-customer-service-in-banks
What’s New with Liferay DXP: Q1 2023 Release
Welcome to our newest blog post series, where we dive into release information for Liferay DXP, focusing on Architecture, Commerce, and Experience changes. This series highlights the business...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/-what-s-new-with-liferay-dxp-q1-2023-release
The 2020 Gartner Critical Capabilities for Digital Experience Platforms: A Liferay Perspective
It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/the-2020-gartner-critical-capabilities-for-digital-experience-platforms-a-liferay-perspective-1
Partner Pulse: How Aggity Breaks Down Silos and Builds Smarter Experiences
Welcome to another edition of Partner Pulse, our interview series spotlighting Liferay’s global partner community. This time, we sat down with Paola Sánchez, Director of Alliances at aggity. Based...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/partner-pulse-how-aggity-breaks-down-silos-and-builds-smarter-experiences
Navigating the Digital Experience Landscape: Liferay's Position in the 2025 Voice of the Customer for DXPs
Helping organizations build better digital experiences is what we do at Liferay—whether that’s powering customer portals, intranets, or websites. But we also know that what matters most is how our...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/liferay-2025-voice-of-the-customer-for-dxps
Partner Pulse: From Brazil to North America – Objective Group’s Journey to Rising Star
In this edition of Partner Pulse, we speak with Ramon Tramontini, President of International Operations, and Rafael Gomes, Head of Business Development at Objective Group. Objective Group was...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/partner-pulse-from-brazil-to-north-america-objective-group
Partner Pulse: How Technopolis Embraces Digital Transformation with Liferay
Key Takeaways 15 Years of Experience: Technopolis has been working with Liferay since 2006, offering scalable solutions in the telecommunications, utilities, and other sectors. Cloud Scalability:...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/partner-pulse-how-technopolis-embraces-digital-transformation
Conquering Technical Debt & Legacy Systems: A Roadmap to Modernizing Your Digital Foundation
The weight of technical debt and the challenge of modernizing legacy systems can feel like an insurmountable obstacle, but it doesn't have to be. Recently, Liferay and Veriday teamed up for a joint...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/conquering-technical-debt-legacy-systems-a-roadmap-to-modernizing-your-digital-foundation
Partner Pulse: TCS Interactive on AI, Headless CMS, and Personalization
Welcome to this edition of “Partner Pulse”, where we sit down with leaders from our global partner network to explore the latest in digital transformation. For this interview, we’re joined by Sipin...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/partner-pulse-tcs-interactive-ai-headless-cms-personalization
Faster Repairs and Happier Customers: The Benefits of a DAM-Driven Service Portal in the Durable Goods Sector
When a critical machine like a refrigerator, oven, or washer fails on a durable-goods line, every minute of downtime costs thousands in lost productivity. Yet despite having comprehensive technical...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/faster-repairs-happier-customers-benefits-of-dam-driven-service-portal-durable-goods
Unifying Agile Collaboration and Digital Experiences with Liferay DXP and Camunda Agentic Orchestration
Key Takeaways Automation without fragmentation. Many organizations are “almost” automated but stuck with fragile, siloed workflows. Liferay and Camunda unify front-end experiences and back-end...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/agile-collaboration-digital-experiences-liferay-dxp-camunda-agentic-orchestration
Digital Transformation in Nonprofits: Addressing the Digital Divide in Australia's Not-for-Profit Sector
Key Takeaways The digital divide is widening in Australia’s nonprofit sector, with larger organisations advancing while many smaller NFPs struggle with limited resources and fragmented systems....
https://www-cdn.liferay.com/web/guest/blog/current-experiences/digital-transformation-in-nonprofits-digital-divide-australia
Partner Pulse: How VASS is Navigating LATAM’s Digital Divide
Welcome to this edition of Partner Pulse, where we sit down with leaders from our global partner network to explore the latest in digital transformation. In this interview, we’re joined by Sergio...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/partner-pulse-vass-navigating-latam-digital-divide
Abandonment Nation: 73% Skip Purchases When Digital Journeys Become Annoying, New Liferay Survey Reveals
Click to apply. Upload an ID. Re-enter details the company already has. What was meant to be a shortcut starts to feel like extra work. People bounce between screens, fix avoidable errors, and...
https://www-cdn.liferay.com/web/guest/blog/category/abandonment-nation-73-skip-purchases-when-digital-journeys-become-annoying-new-liferay-survey-reveals
5 Key Considerations When Using Open-Source Technology to Launch Enterprise Solutions
Key Takeaways Although you may think of open-source technology as more cost-efficient or even “free software,” you need to take into account security, compliance, operational resilience, and legal...
https://www-cdn.liferay.com/web/guest/blog/category/5-key-considerations-when-using-open-source-technology-to-launch-enterprise-solutions

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