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20 Important Statistics About B2B Customer Experience in 2020
The B2B customer experience (CX) has fundamentally shifted due in large part to expectations set by the scale and frequency of B2C experiences. Fluent in the world of online shopping, consumers...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/20-important-statistics-about-b2b-customer-experience-in-2020
The 2020 Gartner Critical Capabilities for Digital Experience Platforms: A Liferay Perspective
It’s with pleasure that we note Liferay received the highest scores among evaluated vendors for both B2B and B2E use cases in the 2020 Critical Capabilities for Digital Experience Platforms*. What...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-2020-gartner-critical-capabilities-for-digital-experience-platforms-a-liferay-perspective
What Manufacturers Need to Change to Support a Servitization Strategy
The buzz around the emerging trend of servitization has left many manufactuers wondering, “what is servitization and why is it important?” The definition of servitization is the shifting of...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/what-manufacturers-need-to-change-to-support-a-servitization-strategy
A Behind the Scenes Look at One Companys Digital Transformation
Years of research on digital transformation have shown that success rates of these projects tend to be very low; less than 30% actually succeed. It can be especially challenging for companies with...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/a-behind-the-scenes-look-at-one-companys-digital-transformation

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