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Quatro Perguntas Para Checar a Saúde Da Sua Intranet
Quando foi a última vez que você verificou se seus funcionários realmente encontram valor na intranet da empresa? Geralmente, as intranets são lançadas nas organizações e atualizadas apenas quando...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/quatro-perguntas-para-checar-a-saude-da-sua-intranet
The Benefits of Mapping Experiences to Known Users
More than ever, a company’s success today depends on understanding and engaging with their target audience online on increasingly deep levels. And while digital marketing helps connect businesses...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-benefits-of-mapping-experiences-to-known-users
Quatro Maneiras de Medir o Sucesso do Seu Site
Com soluções de web analytics, é sempre importante entender como seu público interage com seu conteúdo. Para obter os melhores resultados, é importante fazer as perguntas certas. Caso contrário,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/quatro-maneiras-de-medir-o-sucesso-do-seu-site
What Portal Features are Available in Liferay DXP 7.1?
Across industries, portals play a crucial role in maintaining customer relationships for businesses that must supply sensitive, ongoing services and information. From insurance plans to B2B...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/what-portal-features-are-available-in-liferay-dxp-7-1-
Design de Site Corporativo: 7 Aspectos para Dominar
Muitas vezes, consideramos como “melhores” exemplos de design de sites aqueles que se concentram em visuais impressionantes ou layouts originais. Para as empresas, no entanto, existem elementos...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/design-de-site-corporativo-7-aspectos-para-dominar
Why should the insurance sector should go digital - it's more than just cost cutting!
The Modern Insurance Customer How do you buy your insurance? Call an agent? Go online and compare quotes? Research from EY suggests that in the UK, nearly half of all new home insurance sales and...
https://www-cdn.liferay.com/web/guest/blog/business-partner-experience/why-should-the-insurance-sector-should-go-digital-it-s-more-than-just-cost-cutting-
A Guide to Building Great Websites with Liferay DXP 7.1
With the proliferation of channels for customer interactions, a strong website is still a central aspect of every company’s online presence and marketing strategy. With a site that provides a great...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/a-guide-to-building-great-websites-with-liferay-dxp-7-1
What Does the Fourth Industrial Revolution Mean for Me
Automation, artificial intelligence and the future of work have been topics saturating the news over the past few years. Just last month, Spyce, a fully automated “robotic kitchen” created by four...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/what-does-the-fourth-industrial-revolution-mean-for-me
See the Newest Features in Liferay DXP 7.1
Liferay DXP 7.1 is now available and with it comes a wide array of new features and updates designed to put more useful tools in the hands of users than ever before. Liferay DXP 7.1 is a platform...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/see-the-newest-features-in-liferay-dxp-7-1
What is Your Customer Experience Ecosystem
Creating, controlling and providing excellent customer experience is a major factor in most companies’ digital business plans today. By striving to provide a pleasant and easy-to-navigate online...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/what-is-your-customer-experience-ecosystem
Digital Transformation in 2018: What's Paining the Public Sector?
When the Government Digital Service (GDS) was created back in 2012, in response to Dame Lane-Fox’s report a year earlier, it laid the groundwork for changing the government’s digital channels and...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/digital-transformation-in-2018-what-s-paining-the-public-sector-
Melhor portal para funcionários
A Criação do Melhor Portal Começa pela Empatia Se sua empresa está passando por uma transformação digital, contar com um portal de funcionários para ajudar a gerenciar as mudanças culturais é...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/melhor-portal-para-funcionarios
Customer Success Is the Key to Digital Transformation
"Move fast and break things." Facebook's old motto has become an unintended slogan for the burgeoning tech culture and economy. One need look no further than the scandals swirling around so many...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/customer-success-is-the-key-to-digital-transformation
Transformando os Serviços Públicos Através da Experiência do Cliente
Serviços digitais são uma maneira de demonstrar que órgãos públicos podem prover um serviço de qualidade e ao mesmo tempo abrir caminhos para futuras interações com os cidadãos. Apenas 46% dos...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/transformando-os-servicos-publicos-atraves-da-experiencia-do-cliente
How Does Digital Transformation Counteract Slowdown in the Insurance Industry
The insurance industry worldwide is in the midst of digital transformation, with insurance providers attempting to apply new technology and modern ways of doing business to an industry that is both...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/how-does-digital-transformation-counteract-slowdown-in-the-insurance-indust-1
Four Major Mistakes in Predictive Marketing and How to Avoid Them
From dynamic web content to targeted email campaigns to mobile app push notifications, predictive marketing can take on many forms. However, they are all defined by anticipating future needs and...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/four-major-mistakes-in-predictive-marketing-and-how-to-avoid-them
¿Por qué los Chatbots son esenciales para la innovación en banca?
La reciente popularidad de los chatbots es bastante comprensible, considerando que llevamos hablando regularmente con máquinas desde hace un tiempo, desde el estreno de Siri en 2011. Sin embargo,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-por-que-los-chatbots-son-esenciales-para-la-innovacion-en-banca-
Three Characteristics of Digital Experience Platforms
There is an ever-growing demand for a software platform that streamlines the process of creating, managing, and effectively utilizing digital touchpoints. The problem is well known: Digital leaders...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/characteristics-of-digital-experience-platforms
web-portal-design
O Design de Portais Web Está Evoluindo O design de portais web já percorreu um longo caminho desde os tempos de gateways estáticos (como AOL ou Yahoo). A experiência front-end de portais pode ser...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/web-portal-design
Diagnosing and Correcting Your Common SEO Problems
Developing a well-structured and great-looking website can help a company provide its target audience with a great online experience. However, without a strong search engine optimization (SEO)...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/diagnosing-and-correcting-your-common-seo-problems
4 áreas que todo retailer debe considerar en el proceso de integración de tecnología IoT en sus sistemas
El Internet de las Cosas (IoT) llegó para quedarse y su importancia continuará aumentando en los próximos años. Esta red de dispositivos conectados y conectados a internet está siendo adoptada por...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/4-areas-que-todo-retailer-debe-considerar-en-el-proceso-de-integracion-de-tecnologia-iot-en-sus-sistemas
Achieving “mobile by default” in the public sector
In 2000 approximately 27% of the UK population was using the Internet; By 2010 that that figure had risen to 85%. Something fundamentally changed – PC sales plummeted as smartphones such as...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/achieving-mobile-by-default-in-the-public-sector
Intranet Software
Existem dezenas de software de intranet disponíveis para empresas, e escolher o caminho certo pode ser um desafio, especialmente para aqueles que estão lançando uma intranet pela primeira vez....
https://www-cdn.liferay.com/web/guest/blog/employee-experience/intranet-software
How to Measure Customer Experiences
A well-constructed and effective customer experience is a crucial part of business strategies today. No matter the industry, customer experiences (CX) that meet target audience needs and help...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/how-to-measure-customer-experiences
Cuatro formas en las que el análisis predictivo en el sector de retail dispara el desempeño de la tienda
Los estudios demuestran que, más que nunca, los clientes quieren que sus marcas preferidas prevean sus deseos y necesidades. La compra de un artículo ya no se considera un evento aislado, sino que...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/cuatro-formas-en-las-que-el-analisis-predictivo-en-el-sector-de-retail-dispara-el-desempeno-de-la-tienda
Experiência-Digital-do-Cliente
Empresas bem-sucedidas acreditam no êxito que a experiência do cliente pode trazer mais do que nunca. De acordo com um estudo da Walker, ela se tornará o principal diferencial entre as marcas até o...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/experiencia-digital-do-cliente
Five IT Management Issues Solved with Digital Experience Platforms
The modern age of digital business has arrived, bringing both new possibilities and new challenges when it comes to effective IT management, which is how a company manages its technological...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/five-it-management-issues-solved-with-digital-experience-platforms
¿Cómo adoptar el modelo Fast Fashion de forma responsable?
El concepto de fast fashion está cambiando la industria de retail. Desde hace años, en la industria de la moda se ha trabajado para lanzar las nuevas colecciones al tiempo que aparecían las nuevas...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-como-adoptar-el-modelo-fast-fashion-de-forma-responsable-
6 Vantagens de Plataformas de Experiência Digital com Herança de Portal
Gartner lançou seu primeiro Quadrante Mágico para Digital Experience Platforms e reconheceu a Liferay como um Líder. A análise independente do Gartner avaliou 21 provedores baseando-se na...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/6-vantagens-de-plataformas-de-experiencia-digital-com-heranca-de-portal
7 Cambios en los negocios digitales que vendrán en 2018
Las empresas están evolucionando constantemente la forma con la que operan, conectan con su audiencia objetivo y compiten en sus sectores. Si bien este es un proceso continuo que cambia a medida...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/7-cambios-en-los-negocios-digitales-que-vendran-en-2018
Single Customer View Demystified
Today’s customers expect to be known and cared about by companies. While modern online experiences can customize web page layouts and provide customer service representatives with a customer’s...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/single-customer-view-demystified
Cuatro puntos de partida para eliminar los silos dentro de tu empresa
La idea de trabajar dentro de los límites organizacionales de una empresa se remonta a finales de los años 80, con la visión de Jack Welch, el CEO de General Electrics en la época. Al eliminar lo...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/cuatro-puntos-de-partida-para-eliminar-los-silos-dentro-de-tu-empresa
Creando Experiencias de Usuario Consistentes con Liferay Adaptive Media
La página web común de hoy en día es más compleja que nunca en lo que respecta a su programación. En la actualidad, compañías de todos los sectores utilizan imágenes, vídeos y cada vez más...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/creando-experiencias-de-usuario-consistentes-con-liferay-adaptive-media
Seis tendências de Experiência do Cliente para 2018
O que define uma boa experiência do cliente está em constante transformação devido às constantes mudanças de comportamento do público e o uso de novas tecnologias. Entretanto, embora CX mude com o...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/seis-tendencias-de-experiencia-do-cliente-para-2018
Creating Consistent User Experiences with Liferay Adaptive Media
The average web page is far larger in size and more complex in its programming than it has ever been before. Today, businesses across all industries are using images, video and interactive...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/creating-consistent-user-experiences-with-liferay-adaptive-media
¿Por qué tu customer journey map no está reflejando la realidad de tus clientes?
Las empresas diseñan buenas experiencias de clientes con el objetivo de satisfacer o superar las expectativas de su público objetivo; y lo hacen a través de la predicción de sus acciones e...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-por-que-tu-customer-journey-map-no-esta-reflejando-la-realidad-de-tus-clientes-
Five critical CMS capabilities for public services
Choosing the right Content Management System (CMS) has always been instrumental in the success of any organisation’s digital services. But today, with the citizens of all ages expecting more from...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/five-critical-cms-capabilities-for-public-services
Tres maneras de mostrar que una aplicación bancaria es segura
Las aplicaciones móviles de los bancos se han convertido en un aspecto fundamental de cómo las instituciones financieras se conectan y potencian todos los aspectos de su base de clientes. Según el...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/tres-maneras-de-mostrar-que-una-aplicacion-bancaria-es-segura
38 Statistiken, die die digitale Transformation im Öffentlichen Sektor vorantreiben
Private Customer Experiences beeinflussen die Erwartungen der Bürger Öffentliche Verwaltungen, die mit begrenzten Budgets und technischen Fähigkeiten zu kämpfen haben, sind mehr denn je gefordert,...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/38-statistiken-die-die-digitale-transformation-im-oeffentlichen-sektor-vorantreiben
Le 8 best practice per la maturità della trasformazione digitale del settore assicurativo nel 2023
La maturità della trasformazione digitale è cresciuta notevolmente nell'ultimo decennio. All'inizio, molte organizzazioni si affidavano a modelli di business tradizionali e a sistemi legacy. Nel...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/le-8-best-practice-per-la-maturita-della-trasformazione-digitale-del-settore-assicurativo-nel-2023