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5 Predicciones sobre la experiencia del cliente para fabricantes industriales
Cada vez más los fabricantes están obligados a ubicar al cliente en el centro de los ciclos de vida de producto, de gestión y de servicio. A medida que las expectativas de los clientes continúen...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/5-predicciones-sobre-la-experiencia-del-cliente-para-fabricantes-industriales
6 Técnicas de análisis de datos útiles para empresas
Es un hecho que las organizaciones hoy se están ahogando debido al volúmen de datos que tienen a su alcance provenientes de canales como websites, aplicaciones móviles, portales, redes sociales,...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/6-tecnicas-de-analisis-de-datos-utiles-para-empresas
5 Previsioni sulla Customer Experience per il Settore Manifatturiero
Ai produttori viene sempre di più richiesto di integrare la centralità del cliente nei cicli di vita di prodotti, clienti e servizi. Poiché le aspettative dei clienti continuano a evolversi, le...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/5-previsioni-sulla-customer-experience-per-il-settore-manifatturiero
Top 5 Customer Portal Examples 2020
How much does a single negative experience cost your business? Research has shown that people are willing to pay on average $1,506 to cancel contracts early, due to a single bad experience. In...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/top-5-customer-portal-examples-2020
Turn Your B2B Portal into a Competitive Advantage
While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalised and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/turn-your-b2b-portal-into-a-competitive-advantage
Turn Your B2B Portal into a Competitive Advantage
While B2B customer experiences differ from those of B2C, customers have begun to expect the same personalized and intuitive experiences they’ve grown accustomed to from B2B companies. Meeting these...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/turn-your-b2b-portal-into-a-competitive-advanta-1
5 Previsões para o Setor de Manufatura
  As empresas de manufatura estão cada vez mais sendo demandadas para integrar o “customer centricity” com os ciclos de vida do produto, cliente e serviço. À medida que as expectativas dos...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/5-previsoes-para-o-setor-de-manufatura
La Experiencia del Cliente como Criterio de Diferenciación
Los últimos años fueron marcados por transformaciones exponenciales en segmentos diferentes de la sociedad. Cambió la manera en cómo las personas adquieren conocimiento, cómo se trasladan en las...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/la-experiencia-del-cliente-como-criterio-de-diferenciacion
Problemi di comunicazione? Si risolvono con un'intranet efficiente
Da sempre ci impegniamo per potenziare le funzionalità della nostra piattaforma di digital experience, per sviluppare Intranet intuitive ed efficaci basate su software Open Source. A supportarci,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/problemi-di-comunicazione-si-risolvono-con-un-intranet-efficiente
Cómo Personalizar Experiencias a Escala
Personalización no es un concepto nuevo, pero se ha convertido en una regla para la experiencia del cliente. Entre los millennials y la generación Z que han contestado una encuesta reciente, el 75%...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/como-personalizar-experiencias-a-escala
Cómo Escribir una RFP para un eCommerce B2B
Las experiencias digitales en el comercio B2B han sido rápidamente superadas por los estándares B2C. Si bien las empresas B2C están compitiendo para proporcionar interacciones más personalizadas e...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/como-escribir-una-rfp-para-un-ecommerce-b2b
Como Escrever uma RFP para Commerce B2B
As experiências digitais em commerce B2B estão sendo rapidamente ultrapassadas pelos padrões B2C. Enquanto as empresas B2C estão correndo para entregar interações mais intuitivas e personalizadas,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/como-escrever-uma-rfp-para-commerce-b2b
3 ejemplos de portales de autoservicio que mejoran la experiencia de cliente
A finales de 2020, Gartner predice que el 85% de todas las interacciones de atención al cliente van a empezar por el autoservicio. De hecho, muchas empresas esperan implementar portales de...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/3-ejemplos-de-portales-de-autoservicio-que-mejoran-la-experiencia-de-cliente
5 Estratégias de Líderes em E-Commerce B2B
Muitos desafios estão dificultando o crescimento de empresas baseadas em modelos de vendas B2B. No entanto, com a 5 seguintes estratégias de e-commerce B2B, os líderes B2B podem aproveitar a...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/5-estrategias-de-lideres-em-e-commerce-b2b
5 Estrategias de eCommerce Utilizadas por Líderes B2B
Muchos son los desafíos que están dificultando que las empresas que dependen de modelos de venta B2B impulsen el crecimiento. A continuación se enumeran 5 estrategias de ecommerce que líderes del...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/5-estrategias-de-ecommerce-utilizadas-por-lideres-b2b
Más allá del B2B: Negocio Electrónico y Comercio electrónico B2B
¿Sabes cuál es la diferencia entre el B2B, el negocio electrónico y el comercio B2B? Empecemos por acotar a qué nos referimos con Comercio B2B, ya que el término B2B cada vez se está ampliando más...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/mas-alla-del-b2b-negocio-electronico-y-comercio-electronico-b2b
What You’re Missing for an IDEA Compliant Website
Federal agencies are being held to the same standards of engaging digital experiences as those found on consumer sites. With the 21st Century Integrated Experience Act (IDEA), it’s mandatory that...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/what-you-re-missing-for-an-idea-compliant-website
21 Dados Sobre Experiência do Cliente B2B em 2022
A experiência do cliente (CX) B2B mudou fundamentalmente em virtude das expectativas impostas em escala e com frequência pelas experiências B2C. Fluentes no mundo das compras online, os clientes...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/dados-sobre-experiencia-do-cliente-b2b
El Camino de la Digitalización del Gobierno
La digitalización del gobierno es una demanda creciente de los ciudadanos, quienes cada día están más acostumbrados a las facilidades e inmediatez de los servicios digitales. Entrevistamos a Alex...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/el-camino-de-la-digitalizacion-del-gobierno
The Importance of Connecting Content and Commerce
As modern customers gain greater control over their own experiences and become less likely to be influenced by online vendors, companies must change their approach to digital commerce. Much like...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-importance-of-connecting-content-and-commerce
Cómo una Intranet Moderna Impulsa la Productividad
En las últimas semanas, miles de trabajadores han comenzado a trabajar desde sus hogares debido a la pandemia global del COVID-19. Este cambio ha generado ciertas preocupaciones sobre el...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/como-una-intranet-moderna-impulsa-la-productividad
Cómo una intranet moderna puede capacitar los empleados en remoto para ser más productivos que nunca
En las últimas semanas, millones de personas han empezado a trabajar desde sus casas debido a la pandemia mundial del COVID-19. Esto suscitó preocupaciones respecto a la productividad de los...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/como-una-intranet-moderna-puede-capacitar-los-empleados-en-remoto-para-ser-mas-productivos-que-nunca
Perché le esperienze B2B sono più importanti che mai
Esperienze clienti moderne e personalizzate che si affidano a tecnologie all'avanguardia hanno svolto per molti anni un ruolo importante nel mercato business to consumer (B2C). Tuttavia, il mercato...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/perche-le-esperienze-b2b-sono-piu-importanti-che-mai
Como uma Intranet Moderna Estimula Produtividade
Nos últimos meses, milhares de pessoas começaram a trabalhar de maneira remota devido à pandemia global causada pela COVID-19. Essa mudança trouxe algumas preocupações sobre produtividade: será que...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/como-uma-intranet-moderna-estimula-produtividade
Creating a Complete B2B Experience Beyond the Cart
B2B e-commerce continues to grow. Since 2018, electronic channels have accounted for over 50% of business to business transactions and over $1 trillion dollars in sales. Over 75% of distributors...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/creating-a-complete-b2b-experience-beyond-the-ca-1
3 Desafíos Comunicacionales Que Tu Intranet Puede Resolver
Es difícil encontrar empresas que no sufran con la comunicación efectiva dentro de su lugar de trabajo. De hecho, un 86% de los ejecutivos mencionan a la comunicación ineficiente como la causa de...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/3-desafios-comunicacionales-que-tu-intranet-puede-resolver
Confira os Insights do LDXC Online Week 2020
O Liferay Digital Experience Conference Online Week, realizado de 25 a 29 de maio de 2020, debateu as tendências em experiências digitais e tecnologia no Brasil. Além de convidados de grandes...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/confira-os-insights-do-ldxc-online-week-2020
¿Qué desafíos tiene el Trabajo Remoto en Chile?
Trabajar desde casa es parte de una nueva normalidad que las empresas están viviendo para mantenerse en el mercado, especialmente en la pandemia del COVID-19. Las condiciones de teletrabajo serán...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/-que-desafios-tiene-el-trabajo-remoto-en-chile-
Liferay DXP 7.3: Un Gran Cambio para las Empresas B2B
La década del 2000 nos trajo MySpace, el iPod y la serie de películas de “El señor de los Anillos”. Al mismo tiempo, un desarrollador también crearía un framework que podría producir varios sitios...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/liferay-dxp-7-3-un-gran-cambio-para-las-empresas-b2b
Liferay DXP 7.3: Uma Virada de Jogo para Organizações B2B
O início dos anos 2000 nos trouxe MySpace, o iPod e os filmes de Senhor dos Anéis. Ao mesmo tempo, um desenvolvedor também criou um framework que podia produzir diversos sites em um curto espaço de...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/liferay-dxp-7-3-uma-virada-de-jogo-para-organizacoes-b2b
Liferay DXP 7.3: A Game-Changer for B2B Organizations
The early 2000s brought us MySpace, the iPod, and The Lord of the Rings movie franchise. At the same time, one developer would also create a framework that could produce multiple websites in a...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/liferay-dxp-7-3-a-game-changer-for-b2b-organizations
Celebrating 2 Years of Liferay DXP Cloud
On October 9th, 2018 we published a press release announcing the launch of Liferay DXP Cloud. Since then, a lot of things happened and we are excited to celebrate our 2-year anniversary today....
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/celebrating-2-years-of-liferay-dxp-clo-1
A importância de entregar ótimas experiência ao cliente B2B
Com 67% das pessoas relatando que seus padrões de experiência do cliente (CX) nunca foram tão altos, não é surpresa que empresas de todos os tipos estejam optando por investir em CX. Experiências...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/a-importancia-de-entregar-otimas-experiencia-ao-cliente-b2b
6 Must-Have B2B E-Commerce Features
According to Forrester Research, 57% of B2B executives said that their top planned technology investment was for an e-commerce platform; however, deciding which solution to invest in can be...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/6-must-have-b2b-e-commerce-features
Canales Digitales enfocados en el cliente
Cuando el mercado de las grandes plataformas digitales se ha convertido en una necesidad real y urgente para las empresas, es primordial seguir manteniendo al usuario digital en el centro: sus...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/canales-digitales-enfocados-en-el-cliente
16 Awesome Web Portal Examples
Note: This article was last updated on August 19, 2025. Key Takeaways Web portals are a type of online platform designed to deliver a unified, personalized experience for any specific audience,...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/16-awesome-web-portal-examples
Por qué Adoptar una Estrategia Basada en API
Brindar excelentes experiencias digitales solo se vuelve más difícil año tras año. Hoy, una sola transacción web o móvil cruza un promedio de 35 sistemas o componentes tecnológicos diferentes, en...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/por-que-adoptar-una-estrategia-basada-en-api
What Manufacturers Need to Change to Support a Servitization Strategy
The buzz around the emerging trend of servitization has left many manufactuers wondering, “what is servitization and why is it important?” The definition of servitization is the shifting of...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/what-manufacturers-need-to-change-to-support-a-servitization-strategy
Le best practice per un software di qualità
Da qualche anno i software provider si stanno spostando sempre più verso una proposta di soluzioni basate su cloud. Oggi si sente parlare anche di SaaS 2.0, cioè della verticalizzazione del SaaS,...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/le-best-practice-per-un-software-di-qualita
Liferay es Líder por 10 veces consecutivas en el Cuadrante Mágico de Gartner para DXPs 2020
Nos complace haber sido reconocidos una vez más como Líder en el Gartner Magic Quadrant for Digital Experience Platforms 2020. Esta inclusión record convierte a Liferay en el único líder en 10...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/liferay-es-lider-por-10-veces-consecutivas-en-el-cuadrante-magico-de-gartner-para-dxps-2020
Liferay é Líder pela Décima vez no Quadrante Mágico do Gartner para DXPs 2020
Temos a honra de sermos reconhecidos mais uma vez como Líder no Quadrante Mágico do Gartner para Plataformas de Experiência Digital 2020. Esta inclusão recorde torna a Liferay a única solução líder...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/liferay-e-lider-pela-decima-vez-no-quadrante-magico-do-gartner-para-dxps-2020
Liferay es Líder por 10 veces consecutivas en el Gartner Magic Quadrant for Digital Experiences Platforms 2020
Nos complace haber sido reconocidos una vez más como Líderes en el Gartner Magic Quadrant for Digital Experience Platforms 2020. Este reconocimiento convierte a Liferay como único fabricante que...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/liferay-es-lider-por-10-veces-consecutivas-en-el-gartner-magic-quadrant-for-digital-experiences-platforms-2020
A Guide to Building Great Websites with Liferay DXP 7.1
With the proliferation of channels for customer interactions, a strong website is still a central aspect of every company’s online presence and marketing strategy. With a site that provides a great...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/a-guide-to-building-great-websites-with-liferay-dxp-7-1
What Does the Fourth Industrial Revolution Mean for Me
Automation, artificial intelligence and the future of work have been topics saturating the news over the past few years. Just last month, Spyce, a fully automated “robotic kitchen” created by four...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/what-does-the-fourth-industrial-revolution-mean-for-me
See the Newest Features in Liferay DXP 7.1
Liferay DXP 7.1 is now available and with it comes a wide array of new features and updates designed to put more useful tools in the hands of users than ever before. Liferay DXP 7.1 is a platform...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/see-the-newest-features-in-liferay-dxp-7-1
What is Your Customer Experience Ecosystem
Creating, controlling and providing excellent customer experience is a major factor in most companies’ digital business plans today. By striving to provide a pleasant and easy-to-navigate online...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/what-is-your-customer-experience-ecosystem
Digital Transformation in 2018: What's Paining the Public Sector?
When the Government Digital Service (GDS) was created back in 2012, in response to Dame Lane-Fox’s report a year earlier, it laid the groundwork for changing the government’s digital channels and...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/digital-transformation-in-2018-what-s-paining-the-public-sector-
Melhor portal para funcionários
A Criação do Melhor Portal Começa pela Empatia Se sua empresa está passando por uma transformação digital, contar com um portal de funcionários para ajudar a gerenciar as mudanças culturais é...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/melhor-portal-para-funcionarios
Customer Success Is the Key to Digital Transformation
"Move fast and break things." Facebook's old motto has become an unintended slogan for the burgeoning tech culture and economy. One need look no further than the scandals swirling around so many...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/customer-success-is-the-key-to-digital-transformation
Transformando os Serviços Públicos Através da Experiência do Cliente
Serviços digitais são uma maneira de demonstrar que órgãos públicos podem prover um serviço de qualidade e ao mesmo tempo abrir caminhos para futuras interações com os cidadãos. Apenas 46% dos...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/transformando-os-servicos-publicos-atraves-da-experiencia-do-cliente
How Does Digital Transformation Counteract Slowdown in the Insurance Industry
The insurance industry worldwide is in the midst of digital transformation, with insurance providers attempting to apply new technology and modern ways of doing business to an industry that is both...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/how-does-digital-transformation-counteract-slowdown-in-the-insurance-indust-1
Four Major Mistakes in Predictive Marketing and How to Avoid Them
From dynamic web content to targeted email campaigns to mobile app push notifications, predictive marketing can take on many forms. However, they are all defined by anticipating future needs and...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/four-major-mistakes-in-predictive-marketing-and-how-to-avoid-them
¿Por qué los Chatbots son esenciales para la innovación en banca?
La reciente popularidad de los chatbots es bastante comprensible, considerando que llevamos hablando regularmente con máquinas desde hace un tiempo, desde el estreno de Siri en 2011. Sin embargo,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-por-que-los-chatbots-son-esenciales-para-la-innovacion-en-banca-
Three Characteristics of Digital Experience Platforms
There is an ever-growing demand for a software platform that streamlines the process of creating, managing, and effectively utilizing digital touchpoints. The problem is well known: Digital leaders...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/characteristics-of-digital-experience-platforms
web-portal-design
O Design de Portais Web Está Evoluindo O design de portais web já percorreu um longo caminho desde os tempos de gateways estáticos (como AOL ou Yahoo). A experiência front-end de portais pode ser...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/web-portal-design
Diagnosing and Correcting Your Common SEO Problems
Developing a well-structured and great-looking website can help a company provide its target audience with a great online experience. However, without a strong search engine optimization (SEO)...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/diagnosing-and-correcting-your-common-seo-problems
4 áreas que todo retailer debe considerar en el proceso de integración de tecnología IoT en sus sistemas
El Internet de las Cosas (IoT) llegó para quedarse y su importancia continuará aumentando en los próximos años. Esta red de dispositivos conectados y conectados a internet está siendo adoptada por...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/4-areas-que-todo-retailer-debe-considerar-en-el-proceso-de-integracion-de-tecnologia-iot-en-sus-sistemas
Achieving “mobile by default” in the public sector
In 2000 approximately 27% of the UK population was using the Internet; By 2010 that that figure had risen to 85%. Something fundamentally changed – PC sales plummeted as smartphones such as...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/achieving-mobile-by-default-in-the-public-sector
Intranet Software
Existem dezenas de software de intranet disponíveis para empresas, e escolher o caminho certo pode ser um desafio, especialmente para aqueles que estão lançando uma intranet pela primeira vez....
https://www-cdn.liferay.com/web/guest/blog/employee-experience/intranet-software
How to Measure Customer Experiences
A well-constructed and effective customer experience is a crucial part of business strategies today. No matter the industry, customer experiences (CX) that meet target audience needs and help...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/how-to-measure-customer-experiences

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