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Cuatro formas en las que el análisis predictivo en el sector de retail dispara el desempeño de la tienda
Los estudios demuestran que, más que nunca, los clientes quieren que sus marcas preferidas prevean sus deseos y necesidades. La compra de un artículo ya no se considera un evento aislado, sino que...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/cuatro-formas-en-las-que-el-analisis-predictivo-en-el-sector-de-retail-dispara-el-desempeno-de-la-tienda
Experiência-Digital-do-Cliente
Empresas bem-sucedidas acreditam no êxito que a experiência do cliente pode trazer mais do que nunca. De acordo com um estudo da Walker, ela se tornará o principal diferencial entre as marcas até o...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/experiencia-digital-do-cliente
Five IT Management Issues Solved with Digital Experience Platforms
The modern age of digital business has arrived, bringing both new possibilities and new challenges when it comes to effective IT management, which is how a company manages its technological...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/five-it-management-issues-solved-with-digital-experience-platforms
Tres maneras de mostrar que una aplicación bancaria es segura
Las aplicaciones móviles de los bancos se han convertido en un aspecto fundamental de cómo las instituciones financieras se conectan y potencian todos los aspectos de su base de clientes. Según el...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/tres-maneras-de-mostrar-que-una-aplicacion-bancaria-es-segura
Single Customer View Demystified
Today’s customers expect to be known and cared about by companies. While modern online experiences can customize web page layouts and provide customer service representatives with a customer’s...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/single-customer-view-demystified
Cuatro puntos de partida para eliminar los silos dentro de tu empresa
La idea de trabajar dentro de los límites organizacionales de una empresa se remonta a finales de los años 80, con la visión de Jack Welch, el CEO de General Electrics en la época. Al eliminar lo...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/cuatro-puntos-de-partida-para-eliminar-los-silos-dentro-de-tu-empresa
Creando Experiencias de Usuario Consistentes con Liferay Adaptive Media
La página web común de hoy en día es más compleja que nunca en lo que respecta a su programación. En la actualidad, compañías de todos los sectores utilizan imágenes, vídeos y cada vez más...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/creando-experiencias-de-usuario-consistentes-con-liferay-adaptive-media
Seis tendências de Experiência do Cliente para 2018
O que define uma boa experiência do cliente está em constante transformação devido às constantes mudanças de comportamento do público e o uso de novas tecnologias. Entretanto, embora CX mude com o...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/seis-tendencias-de-experiencia-do-cliente-para-2018
Creating Consistent User Experiences with Liferay Adaptive Media
The average web page is far larger in size and more complex in its programming than it has ever been before. Today, businesses across all industries are using images, video and interactive...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/creating-consistent-user-experiences-with-liferay-adaptive-media
¿Por qué tu customer journey map no está reflejando la realidad de tus clientes?
Las empresas diseñan buenas experiencias de clientes con el objetivo de satisfacer o superar las expectativas de su público objetivo; y lo hacen a través de la predicción de sus acciones e...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/-por-que-tu-customer-journey-map-no-esta-reflejando-la-realidad-de-tus-clientes-
¿Cómo adoptar el modelo Fast Fashion de forma responsable?
El concepto de fast fashion está cambiando la industria de retail. Desde hace años, en la industria de la moda se ha trabajado para lanzar las nuevas colecciones al tiempo que aparecían las nuevas...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-como-adoptar-el-modelo-fast-fashion-de-forma-responsable-
6 Vantagens de Plataformas de Experiência Digital com Herança de Portal
Gartner lançou seu primeiro Quadrante Mágico para Digital Experience Platforms e reconheceu a Liferay como um Líder. A análise independente do Gartner avaliou 21 provedores baseando-se na...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/6-vantagens-de-plataformas-de-experiencia-digital-com-heranca-de-portal
7 Cambios en los negocios digitales que vendrán en 2018
Las empresas están evolucionando constantemente la forma con la que operan, conectan con su audiencia objetivo y compiten en sus sectores. Si bien este es un proceso continuo que cambia a medida...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/7-cambios-en-los-negocios-digitales-que-vendran-en-2018
Five critical CMS capabilities for public services
Choosing the right Content Management System (CMS) has always been instrumental in the success of any organisation’s digital services. But today, with the citizens of all ages expecting more from...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/five-critical-cms-capabilities-for-public-services
Las 6 ventajas competitivas de las Plataformas de Experiencia Digital heredadas del Portal
Gartner ha divulgado su primer Magic Quadrant para Digital Experience Platforms (Plataformas de Experiencia Digital, DXP), en el que ha reconocido a Liferay como líder. Este análisis independiente,...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/las-6-ventajas-competitivas-de-las-plataformas-de-experiencia-digital-heredadas-del-portal
Six Customer Experience Trends to Expect in 2018
What defines great customer experience in the modern age is constantly changing due to the shifting demands of audiences and the use of new technology. But while CX may change over the years, its...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/six-customer-experience-trends-to-expect-in-2018
Three reasons to take a Liferay training course in 2018
Training. It might sound like going back to school, but I would ask if there’s any better way to start the year than acquiring new skills that will help you and your team hit their goals. A study...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/three-reasons-to-take-a-liferay-training-course-in-2018
Tipos de Portal: 3 Aspectos para Levar em Consideração
Com o foco em novos temas de transformação digital e mobile first de hoje em dia, os portais podem parecer uma ferramenta simples. No entanto, muitos tipos desta tecnologia desempenham um papel...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/tipos-de-portal
The Six Advantages of Portal-Heritage Digital Experience Platforms
Gartner has released their first ever Magic Quadrant for Digital Experience Platforms and has named Liferay as a Leader. The independent analysis saw Gartner evaluate 21 providers based on their...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/the-six-advantages-of-portal-heritage-digital-experience-platforms
¿Qué necesitas saber sobre el GDPR?
En la actualidad, los datos son un elemento esencial para las empresas modernas y tienen un papel crucial en los procesos de transformación digital. Un mayor número de datos permite una mejor...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/-que-necesitas-saber-sobre-el-gdpr-
10 factores que debes considerar antes de elegir un CMS Open Source
Durante la última década, las compañías han incrementado la adopción de software open source (OSS: open source software) reemplazando a los software privativos tradicionales. Y esto ha venido...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/10-factores-que-debes-considerar-antes-de-elegir-un-cms-open-source
What You Need to Know About GDPR
Data is the lifeblood that powers modern businesses and today’s digital transformation. More data allows smarter analytics, which drives better products, which draws more users, which ultimately...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/what-you-need-to-know-about-gdpr
Cómo estimar los costes a largo plazo del desarrollo de tu aplicación móvil
El desarrollo de una aplicación móvil supone algo más que el coste del lanzamiento del producto. De hecho, el éxito del desarrollo de una app depende de estrategias a largo plazo que contemplen...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/como-estimar-los-costes-a-largo-plazo-del-desarrollo-de-tu-aplicacion-movil
Seven Changes in Digital Business Coming in 2018
Businesses are constantly evolving in how they operate, the ways in which they reach target audiences and how they compete in their industries. While this is an ongoing process that is reshaped by...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/seven-changes-in-digital-business-coming-in-2018
Formación Liferay: la especialización que aporta valor para compañías y profesionales
El creciente protagonismo de la experiencia del cliente digital y de la implantación de los procesos de Transformación Digital en la estrategia de todas las organizaciones, de todos los sectores,...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/formacion-liferay-la-especializacion-que-aporta-valor-para-companias-y-profesionales
7 Buenas prácticas de aplicaciones móviles para el entorno de trabajo
En la actualidad, los empleados de todas las industrias y sectores utilizan sus dispositivos móviles para sus actividades laborales más que nunca antes lo habían hecho. En este contexto, además,...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/7-buenas-practicas-de-aplicaciones-moviles-para-el-entorno-de-trabajo
Como Estimar Custos de Longo Prazo do Desenvolvimento de Aplicativos Móveis
O desenvolvimento de aplicativo móvel vai além do custo inicial para lançar um produto. Para ter êxito no desenvolvimento deve-se levar em consideração estratégias de longo prazo e planos sobre o...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/como-estimar-custos-de-longo-prazo-do-desenvolvimento-de-aplicativos-moveis
Como Avaliar Plataformas de Website
O sistema de avaliação para plataformas de sites pode ser muito diferente dependendo da cultura da sua organização e da personalidade da sua equipe de gerenciamento de projetos. Ao estabelecer uma...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/como-avaliar-plataformas-de-website
How Liferay Unified Business Teams and Customer Experiences
The need to scale from an independent company to one that meets the needs of thousands of people causes a question to arise: how can we improve our customer experience? Customers expect a better...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/how-liferay-unified-business-teams-and-customer-experiences
Cómo evaluar Plataformas Web
El sistema de evaluación de Plataformas Web puede ser muy diferente dependiendo de la cultura de la organización y de la personalidad del equipo de gestión de proyectos. Diseñar un sistema de...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/como-evaluar-plataformas-web
10 consejos para fomentar el uso de tu portal móvil
Imagina que tras haber decidido que tu empresa necesita un portal móvil para mejorar la productividad de tus empleados, ofrecer asistencia a tus clientes, o incluso ambos, hayas creado...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/10-consejos-para-fomentar-el-uso-de-tu-portal-movil
Four Ways Design Builds Customer Trust
A company’s online presence plays a major role in building and sustaining the trust of potential and existing customers. While helpful information, strong customer service, and reliable products...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/four-ways-design-builds-customer-trust
How Digital Leaders Use Liferay: Seven Popular Use Cases
How can you get more out of your Liferay investment? The key is in understanding common use cases of Liferay and how companies in various industries have applied Liferay DXP to their unique needs...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/how-digital-leaders-use-liferay-seven-popular-use-cases
Data Analysis Techniques for Enterprises
With every Google search, every purchase and every digital interaction, more and more data is produced; in fact 90% of all the data in the world was generated in the last two years alone. With...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/data-analysis-techniques-for-enterprises
Como Escolher um CMS Open Source
No últimos anos, tem aumentado o número de empresas que procuram um softwares open source (SSO), ou softwares de código aberto, para substituir suas soluções próprias. Isso acontece,...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/como-escolher-um-cms-open-source
Best Practices for Managing a Single Content Repository
For large enterprises with global teams, managing digital assets effectively is a daunting task. Content is often stored in disparate repositories, requiring employees to upload assets multiple...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/best-practices-for-managing-a-single-content-repository
5 estrategias para acompañar la velocidad del Front-end en 2019
El universo front-end vive cada semana actualizaciones y novedades que son rápidamente adoptadas por el mercado. Por ello, el desarrollador de este área necesita estar preparado para adaptarse de...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/5-estrategias-para-acompanar-la-velocidad-del-front-end-en-2019
UX e APIs: O Futuro dos Bancos Tradicionais
Atualmente, os bancos digitais estão em constante mudança, fazendo com que o futuro dessa indústria pareça um pouco incerto. No entanto, algo que aparece como certo é que as agências físicas irão...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/ux-e-apis-o-futuro-dos-bancos-tradicionais
Una excelente experiencia del cliente B2B. Más importante que nunca.
¿Te acuerdas de tu primera compra online? Tal vez fue un libro, un CD de música o incluso un vuelo de bajo coste. Recuerdo bien mis primeros pasos para abrazar el comercio digital. La oferta de...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/una-excelente-experiencia-del-cliente-b2b-mas-importante-que-nunca-
Cinque problemi di gestione IT risolti con le piattaforme di Digital Experience
Nell’era digitale moderna, le aziende sono alla ricerca di soluzioni efficaci che rispondano alle esigenze di clienti e dipendenti. Come evidenziato da Gartner nel Magic Quadrant for Digital...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/cinque-problemi-di-gestione-it-risolti-con-le-piattaforme-di-digital-experience
Criando um Site de Sucesso com Liferay DXP 7.1
Com o aumento do número de canais para interações com os clientes, ter um site robusto ainda continua sendo um aspecto fundamental para uma estratégia de marketing e presença online de uma empresa....
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/criando-um-site-de-sucesso-com-liferay-dxp-7-1
Tres desafíos de comunicación que tu intranet puede resolver
Difícilmente hay una compañía que no luche para lograr una comunicación efectiva en el entorno de trabajo. De hecho, 86% de los ejecutivos citan la comunicación ineficaz como la razón para los...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/tres-desafios-de-comunicacion-que-tu-intranet-puede-resolver
Estratégias Front-End Para 2019
Se no universo front-end cada semana pode trazer novidades que são rapidamente adotadas pelo mercado, o desenvolvedor da área precisa estar preparado para se adaptar de forma ágil e com precisão. O...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/estrategias-front-end-para-2019
La importancia de conectar contenidos y commerce
A medida que los clientes modernos obtienen mayor control sobre sus experiencias y son menos influenciables por los proveedores online hacen que las empresas deban cambiar su enfoque de comercio...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/la-importancia-de-conectar-contenidos-y-commerce
The Power of Portals and Open Source Development
Often mischaracterized as archaic relics from the 1990s, portals today serve as the foundation for personalized content experiences and underpin the communication and collaboration efforts of large...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/the-power-of-portals-and-open-source-development
E-commerce e contenuti? Devono essere connessi!
A mano a mano che gli utenti acquisiscono maggiore controllo sulle loro esperienze e sono meno influenzabili dalle aziende online, è necessario che queste ultime modifichino il proprio approccio...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/e-commerce-e-contenuti-devono-essere-connessi-
Transformar los servicios públicos a través de la mejora de la experiencia
Los servicios digitales son la manera de demostrar que los órganos públicos pueden ofrecer un servicio de calidad a la vez que abren los caminos para futuras interacciones con los ciudadanos. En...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/transformar-los-servicios-publicos-a-traves-de-la-mejora-de-la-experiencia
Leveraging Liferay DXP for Personalization in Intranets
Creating a personalized experience for your employees is more than a nice-to-have in today’s digitally empowered workplace. According to Gartner research, “Leaders driving intranet initiatives must...
https://www-cdn.liferay.com/web/guest/blog/employee-experience/leveraging-liferay-dxp-for-personalization-in-intranets
Como Escolher Seu E-Commerce B2B
De acordo com pesquisa da Forrester Research, 57% dos executivos B2B dizem que sua principal necessidade de investimento em tecnologia é em uma plataforma de e-commerce. Apesar de muitos executivos...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/como-escolher-seu-e-commerce-b2b
Cómo conseguir incrementar la fidelización del cliente en la era digital
La era de la transformación digital ha ayudado a las empresas a comprender y a conectarse mejor con sus audiencias objetivo, gracias a los insights obtenidos de novedosas funcionalidades como: el...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/como-conseguir-incrementar-la-fidelizacion-del-cliente-en-la-era-digital
5 Problemas de Gestão de TI: Resolva-os com um software DXP
A idade moderna dos negócios digitais traz novas possibilidades e desafios relacionados à eficiência da gestão de TI, o que diz respeito à forma que uma empresa gerencia seus recursos tecnológicos...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/5-problemas-de-gestao-de-ti-resolva-os-com-um-software-dxp
Three Communication Challenges Your Intranet Can Solve
There’s hardly a company out there that doesn’t struggle with effective communication within the workplace. In fact, 86% of executives cite ineffective communication as the cause of workplace...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/three-communication-challenges-your-intranet-can-solve
Vantagens de Mapear a Experiência de Usuários Identificados
Mais do que nunca, o sucesso de uma empresa depende do entendimento e engajamento com sua audiência online de forma cada vez mais significativa. E apesar do marketing digital ajudar a conectar o...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/vantagens-de-mapear-a-experiencia-de-usuarios-identificados
Winning CX With a 4-D Customer Experience Strategy
One thing is very clear from the conversations at LSNA 2018: customer experience is still at the top of everyone’s mind. A number of our partners and customers shared stories about how they are...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/winning-cx-with-a-4-d-customer-experience-strategy
Content, strategy, marketing, conversion: how does it all fit together?
Following on the upcoming Liferay Commerce, Mattew Draper wrote an excellent blog last month on the importance of connecting content and commerce. He made a solid case for building both sides on a...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/content-strategy-marketing-conversion-how-does-it-all-fit-together-
Redesigning the Liferay Mobile Events App
At Liferay, we have regular events across the world, including France, Germany, Brazil and, of course, North America. Each event needs a dedicated marketing site and mobile experience, with diverse...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/redesigning-the-liferay-mobile-events-app
The What and Why of Customer Data Platforms
As part of the vision for Liferay Analytics Cloud, product manager Jon Lee did a deep dive into customer data platforms and why companies need them as part of their digital strategies. With the...
https://www-cdn.liferay.com/web/guest/blog/customer-experience/the-what-and-why-of-customer-data-platforms
Transforming Autonomous Vehicle Production with Big Data
Aptiv, formerly called Delphi, sees themselves as a company that addresses urban mobility challenges. When you look at population increases that are coming in the next decade, it becomes clear that...
https://www-cdn.liferay.com/web/guest/blog/current-experiences/transforming-autonomous-vehicle-production-with-big-data
What’s Coming for Web Experience Management in Liferay DXP
Due to our portal-heritage platform, web experience management has always been a little different in Liferay DXP. At LSNA, Angelo Youn shared the latest features for building web experiences in...
https://www-cdn.liferay.com/web/guest/blog/liferay-experience/what-s-coming-for-web-experience-management-in-liferay-dxp

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